20 Most Recent Canon DR 5080C Path-Through Scanner Questions & Answers

Paper in the scanner. Clean all the sensors.

There is option to skip Blank pages. You have to specify in terms of percentage, above which the scanner will save and discard images below the specified percentage. S. Mohan, India

Yes, With CP3, you cannot do a duplex scan. You need CP2 version, download it from http://software.canon-europe.com/software/0022439.asp?model=
S. Mohan, Chennai, India

Assuming you are using CapturePerfect Scanning software, you need to select the output as PDF. If you want multiple pages in a PDF file, you need to select 'multipage' option.
S. Mohan

You can get the correct drivers from Canon for free. Get teh correct one for yoru printer and OS.

Any error starting with 'E' requires Engineer/Engineering support. E20 means problem with you main motor, may be the cable is loose or fault in the main motor.
S. Mohan, Chennai

it is does not nmater were it is going bu you have to be sure is grounding cable, you can put it anywere, on a piece a steel

See this link:


Look for reference to P00 error

http://74.125.47.132/search?q=cache:CSQKZT0GyBEJ:downloads.canon.com/cpr/software/scanners/5080QRG.pdf+DR-5080C+p00+error&hl=en&ct=clnk&cd=1&gl=us

ring pepsi direct on the phone but I doubt it as it is a popular drink

It sounds like you diagnosed it. The tray "paper detect sensor" thinks it has paper in it, and if it doesn't have paper in it...there's a problem with the sensor. Take the tray off and inspect the sensor. Blow out around the sensor and it's PCB and make sure it is not out of position. Check the sensor lens for anything blocking it, and retest. If it still shows always on, then replace the sensor. Press the "count only" button to illuminate it, and press the "start" button. If the scanner works properly (tray lifts, pulls paper through the scanner, and counts it)...well then you have software or connectivity issue. Hope that helps, Scan-R-Store Scan Store provides service and maintenance contracts on all Canon Fujitsu...

P007 indicates that a document has jammed before exiting the registration post sensor. Make sure the path is clear and no staples are stuck in the rollers. I like to use a microfiber cloth, with a small amount of 50/50 alcohol on it, to wipe down the entire feed path; top and bottom. The microfiber cloth will grab staples that may be wedged between the rollers/roller openings. Beyond that, it could be a timing issue from a bad/loose drive belt. Actually, there are quite a few things that could cause a paper jam before exiting the post registration sensor. Wipe it down and let me know. Scan-R-Store

hi, this site could be of help http://support-in.canon-asia.com/?business

There are a set of gears that convert motor rotation into lifting of the tray. Check if the gears are aligned properly. Any stapler pin jammed inside can stop the gear, while the motor pushes it forward. This will create noise. Very unlikely that these motors fail. Also clean the paper sensor in the tray. S. Mohan, India

I havent faced this problem. Try default option initially then try your settings. If this does not work, uninstall CP3 and reinstall it. S. Mohan, India

The motor that drives the pickup roller is faulty.

Canon P/N MG1-4225-000 DR-9080C Contact NWRS (www.nwrsinc.com/) & try to have the reading unit refurbished.