20 Most Recent Canon CanoScan LiDE 25 Flatbed Scanner Questions & Answers


Canon would be a possible source.

Canon CanoScan... | Answered on Dec 02, 2018


Well I had a code 15 error with mine LIDE 20. Apparently the scanner needs a certain amount of power to run off the USB port. So I changed the USB port and problem fixed

Canon CanoScan... | Answered on Dec 01, 2018


Go to Canon following this link

http://www.usa.canon.com/consumer/controller?act=DownloadIndexAct

And get your driver there.

Canon CanoScan... | Answered on Oct 30, 2018


Has your scanner been working before?
If so, has anything changed since then such as new printers or other devices added to the computer, or upgraded to a new OS?
Which OS are you using?

When exactly does the error occur?
Does ScanGear open?
Are you able to preview?


Try connecting the USB cable to another port on the computer (directly to the computer...not through a HUB or any other device). Bypassing a hub, which would have to be a powered HUB, or other devices would rule out any issues with those devices.

Ultimately trying the scanner on another computer would rule out issues with the scanner as well.

Canon CanoScan... | Answered on May 23, 2017


Hi,

Sounds like the CanoScan is looking for a photo enhancing/utility program. Programs for this purpose are Adobe PhotoShop, PaintShop Pro, ACDSee, or even the simple Windows Paint.

Additionally, the CanoScan Toolbox might have a basic photo utility program. Normally basic photo utility programs like this are included in the CD installer of a scanner, a digicam or even most color printers.

Hope this be of some idea/help. Pls post back how things turned up or should you need additional information.

Good luck and kind regards.

Canon CanoScan... | Answered on May 24, 2016


There is a switch on the underside on the scanner. This is the lock switch. Flipping it should solve your problem.

Canon CanoScan... | Answered on Dec 19, 2015


Don't use the OmniPage software for scanning. OmniPage is an OCR (optical character recognition) program and is trying to convert the scan into a document compatible with a text editor (such as Microsoft Word). Use a graphics editing program, and use the option to 'Import' or 'Acquire' an image. Make sure that the LiDE 25 is specified as the scanner, and you should be linked to the scanner interface. Now when the scan is complete, it will be transferred to the graphics editor as an image, not a document.

Canon CanoScan... | Answered on Dec 05, 2015


Check if your Canon software creates a PDF image. A scanned image is a RASTER image, a series of dots, that 'appear' like text or drawing. You cannot use Ctrl-C or Ctrl-v. If the software creates a PDF file, you can cut & paste. Usr any good OCR (Optical Character recognition) software ad convert the raster image to editable text. Then you can cut & paste.

S. Moha, Chennai

Canon CanoScan... | Answered on Dec 05, 2015


1. Scan that document in 200 dpi grayscace mode.
2. Use any OCR Software (like omni page, ABBY) to convert this image into text.
3. then edit it.

Canon CanoScan... | Answered on Dec 05, 2015


Sounds like the scan head is locked. This is usually done so you can transport the scanner without bouncing the scan head out of alignment. Look under the scanner and you will see it. Make sure it's in the UNLOCKED position. You may need to power the unit off/on to reset it or restart your computer to get a fresh attempt at the scanner.

Canon CanoScan... | Answered on Nov 05, 2015


you may download from " http://support-sg.canon-asia.com/P/search?model=CanoScan+LiDE+25&menu=download&filter=0&tagname=g_os&g_os=Windows%20Vista"


canoscan toolbox

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Canon CanoScan... | Answered on Oct 17, 2015


Look at the bottom of the scanner and there should be a lock/unlock slider. Unlock it and see what happens.
If it is already unlocked then the drive/stepper motor or belt is bad.

Canon CanoScan... | Answered on Apr 16, 2015


This is an issue with the Driver Installation, Get the drivers Uninstall and reinstalled from the CD.

Canon CanoScan... | Answered on Mar 31, 2015


Mine was doing the same thing. When I get on the program, before I click "acquire" to preview and scan, I click OFF the toolbox and then everything seems to be okay and I can go ahead and scan.

Canon CanoScan... | Answered on Mar 23, 2015


Hi there, yes I did everything per your instructions, Toolbox is installed and it still says, "release the lock switch, detach I/F cable and reconnect. Scanner driver will be closed" and then after clicking on that it says "Unable to open TWAIN source. Please check connection then restart toolbox" I have been to the Canon site and downloaded driver sites and it says everything is working. but when I go to scan it comes up with the boxes I said before. Quite lost at the moment? Thanks Maureen. PS I have unstalled and reinstalled

Canon CanoScan... | Answered on Mar 23, 2015

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