20 Most Recent
Compaq (120192-B21) CD-ROM Drive Questions & Answers
My dvd drive is not
For about $30, purchase an external-USB CD/DVD reader/writer, and use that, instead of the "internal" optical device.
12/28/2014 6:05:58 AM •
Compaq...
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Answered
on Dec 28, 2014
My CD Player for a
It will cost about $30 to buy a brand-new CD/DVD reader/writer.
Any computer-store technician can easily "manually" open your current drive, and remove the CD/DVD media.
12/28/2014 5:57:05 AM •
Compaq...
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Answered
on Dec 28, 2014
My cd/dvd does not work.
Your "local expert" should be avoided, at all costs!
He (she) has exhibited that he (she) knows nothing.
For $30, you can replace the "dead" CD/DVD drive.
It is not a "software" problem -- that '$49.99' service probably is a SCAM -- they want your credit-card information. There is NO WAY that they can fix HARDWARE over a network connection.
Scam! Scam! Scam!
12/28/2014 5:55:42 AM •
Compaq...
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Answered
on Dec 28, 2014
Disk drive will not open...
Take one Norwegian paper-clip, and straighten one end.
Put that end into the small hole in the face-plate of the CD-ROM, and push it gently about 1 centimeter. That should "unlock" the drive, and you can manually pull the drawer the rest of the way to fully open it..
12/28/2014 5:51:17 AM •
Compaq...
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Answered
on Dec 28, 2014
Wont read cd
Sounds like the CD-ROM drive is "dead".
Costs about $30 for a new CD/DVD reader/writer.
Installation is extra.
12/28/2014 5:01:06 AM •
Compaq...
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Answered
on Dec 28, 2014
CD ROM
The drive has NOT been able to read the directory of the disk you put in.
Possible causes:
Disk may be a DVD which your drive may not be able to read.
Disk may be a DL DVD (double layer) whcih your drive may not be able to read.
The disk might be a BluRay which your drive may not be able to read.
Your drive may be defective or have a dirty read head.
7/18/2013 6:48:07 PM •
Compaq...
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Answered
on Jul 18, 2013
My cd burner on my
hello i've seen this before --
How to FIX error code 4450 ?
Fixing
Error 4450 manually is a difficult process and it is not recommend unless you are an expert in this field.
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10/6/2011 3:13:07 AM •
Compaq...
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Answered
on Oct 06, 2011
Cd player
hello Depending on the manufacture date of the CDROM, if it is more than 5 years old, it could be that the technology of the CDROM drive and the CD media you are trying to copy onto to are not compatible.
10/6/2011 3:10:31 AM •
Compaq...
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Answered
on Oct 06, 2011
Hi..my compaq CD drive is
helloshut down the computer completely and disconnect power cable connection. make sure all cables to the CDROM are connected properly. If they are , remove the cables. Remove the CDROM, clean it from any dust or debris with air compressor inside bay area and around the connection circuits. Replace the CDROM back into tray and start up computer. If problem persists. go to
www.hp.com , retrieve CDROM part number and get a quote for replacement CDROM drive. The one you have obviously does not work at all.
10/6/2011 3:09:16 AM •
Compaq...
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Answered
on Oct 06, 2011
My compaq presario cq40 again
Click start control
panel administrive tools,computer management,device manager scroll down cd-dvd
rom drives you might see a yellow question mark ? right click you will
have options to update driver,roll back driver,or select properties general
troubleshoot, select driver click to reinstall drivers click update
driver or uninstall then reinstall if this does not fix the problem it might be
a registry problem if you cant see your disk drive in windows explorer
Close all open
programs
Click on
Start, Run, and type regedit and press
Enter
Click on the plus signs (+)
next to the following folders
HKEY_LOCAL_MACHINE
SYSTEM
CurrentControlSet
Control
Class
{4D36E965-E325-11CE-BFC1-08002BE10318}
This folder
is the DVD/CD-ROM Drive Class Description in the registry. Look for any of the
following names in the right hand column.
Upper
Filters
Lower
Filters
Upper
Filters.bak
Lower
Filters.bak
If any of the above keys shown in step
4 are listed, right-click on them and choose Delete
After deleting the keys, close the registry editor
Reboot your computer
Open My Computer and
check to see if your CD or DVD drives have returned. You may also want to open
Device Manager and verify that the yellow exclamation and error code on the CD
or DVD drive is gone. or
you might have to physically unplug the leads for this cd/dvd then plug
them back this should activate the found new hardware wizard or
you might have to uninstall
then restart your computer then reinstall your DVD/CD then reinstall the driver
for this device
if your computer came with
a motherboard disk the drivers could be on it
click start control panel
administrive tools computer management device manager scroll down cd dvdrom
drives if you see a yellow question or exclamation mark?! or a red x right
click you will need to update the driver
or
select properties general troubleshoot, select driver
click to reinstall drivers click update driver
hope this helps
8/15/2011 4:23:11 PM •
Compaq...
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Answered
on Aug 15, 2011
Dvd player not reading the
Hi,
There could be a lot of reasons why your drive is not working properly. It could be that there is a service from your burning software that is not running properly thus affecting the CD-ROM. If you have any of these software, try un-installing them.
You can also try this for an automated fix from microsoft.
heres the link: http://support.microsoft.com/gp/cd_dvd_drive_problems
Read and follow the instructions.
Hope this helps.
7/2/2011 7:24:45 AM •
Compaq...
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Answered
on Jul 02, 2011
CD stuck in drive, tower
make sure all leads that are attached to your cd/dvd have secure connections and are not faulty or just replace them they could be faulty ?
you might have to physically unplug the cd/dvd drive restart your computer this should activate the found new hardware wizard
Click start control panel administrive tools,computer management,device manager scroll down cd-dvd rom drives you might see a yellow question mark ? right click you will have options to update driver,
hope this helps
6/6/2011 1:07:18 AM •
Compaq...
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Answered
on Jun 06, 2011
My cd rom drive will not open ive tried the paper
make sure that the cd rom is getting enough consistent power test all leads that are attached to the cd rom including electical extensions and make sure they have a secure connection or just replace them there might be bad/faulty or
your drivers may have been corrupted or you might have a virus run your antivrus program
you might have to physically unplug the leads for this cd rom then plug them back in this will activate found new hardware wizard or
you might have to uninstall then reinstall your cd rom or uninstall the driver then reinstall for this device
control panel admistrive tools,computer management,device manager scroll down cd dvd rom drives right click you can you can update driver,roll back driver,or select properties general troubleshoot, select driver click to reinstall drivers click update driver or uninstall then reinstall
or it might be a registry problem
Close all open programs
Click on Start, Run, and type regedit and press Enter
Click on the plus signs (+) next to the following folders
HKEY_LOCAL_MACHINE
SYSTEM
CurrentControlSet
Control
Class
{4D36E965-E325-11CE-BFC1-08002BE10318}
This folder is the DVD/CD-ROM Drive Class Description in the registry. Look for any of the following names in the right hand column.
Upper Filters
Lower Filters
Upper Filters.bak
Lower Filters.bak
If any of the above keys shown in step 4 are listed, right-click on them and choose DeleteAfter deleting the keys, close the registry editorReboot your computerOpen My Computer and check to see if your CD or DVD drives have returned. You may also want to open Device Manager and verify that the yellow exclamation and error code on the CD or DVD drive is gone. hope this helps
if you mean a driver for cd/dvd driver
if your computer came with a disk all the drivers should be on it (motherboard disc)
hope this helps
1/6/2011 12:50:44 AM •
Compaq...
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Answered
on Jan 06, 2011
Cd drive not playing cds or dvds
Sadly if you have tried a number of CD's in this (I'm assuming its a DVD/CDRW drive), then the drive may be broken. If it spins the disc up when you put it in and there are no rattles (indicating a worn bearing), you could try a DVD cleaning disc which will clean the laser lens, which might help, but depending on how old the drive is, there is a chance it is simply worn out
12/30/2010 11:36:54 AM •
Compaq...
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Answered
on Dec 30, 2010
It keeps telling me to conect a burner and restart
make sure that the cd-rom is getting enough power test all leads that are attached to the cd-rom including electical extensions and make sure they have a secure connection or just replace them there might be bad/faulty or
your drivers may have been corrupted or you might have a virus run your antivrus program
you might have to physically unplug the leads for this cd-rom then plug them back in or
you might have to uninstall then reinstall your DVD/CD or uninstall the driver then reinstall for this device
control panel admistrive tools,computer management,device manager scroll down cd dvd rom drives right click you can you can update driver,roll back driver,or
select properties general troubleshoot, select driver click to reinstall drivers click update driver or uninstall then reinstall hope this helps
12/26/2010 12:50:23 AM •
Compaq...
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Answered
on Dec 26, 2010
When i try and play
Check the Game CD/DVD requirements. If your game CD is newer than your PC, your PC may not be fast enough or you may not have enough memory - RAM - to satisfy the newer RAM hungry games.
OR one of your RAM modules may have failed. Check System memory summary. If the summary says, ie, 128MB RAM, but you have 2 128MB RAM modules installed, 1 RAM module has failed.
OR your CD Drive may have dirty optics. Insert a CD cleaner disk, run it for several cycles to clean off the optics with the brushes on the data side of the cleaner CD.
11/30/2010 3:55:43 AM •
Compaq...
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Answered
on Nov 30, 2010
My disk drive is no longer recognizing that there
you might have to physically unplug the plug you cd rom back in this should activate the found new harware wizard or you might try
make sure that the cd rom is getting enough power test all leads that are attached to the cd rom including electical extensions and make sure they have a secure connection or just replace them there might be bad/faulty or
your drivers may have been corrupted or you might have a virus run your antivrus program
you might have to physically unplug the leads for this cd rom then plug them back in this will activate found new hardware wizard or
you might have to uninstall then reinstall your cd rom or uninstall the driver then reinstall for this device control panel admistrive tools,computer management,device manager scroll down cd dvd rom drives right click you can you can update driver,roll back driver,or select properties general
11/24/2010 7:41:26 PM •
Compaq...
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Answered
on Nov 24, 2010
When I insert a disk
The driver for your CD-ROM needs to be UPDATED. click start, then control panel, click performance and maintenance, then click system, click the hardware tab, then click DEVICE MANAGER.under the CD/DVD ROM DRIVES, your CD-ROM should be listed. It may have a "?" mark or "!" to show the driver is out of date. If so, then right click on the device, click the "driver" tab, and click update driver. If the driver is updated, but the CD-ROM is still not functioning, follow the same steps, however; when you right click the device and enter the properties, instead of entering driver, click the "PROPERTIES TAB: and UN-CHECK the box in the DIGITAL CD PLAYBACK. If that does not work, then search online for a driver that is compatable with your windows system,
11/22/2010 11:35:08 AM •
Compaq...
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Answered
on Nov 22, 2010
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