20 Most Recent Dell Wireless Keyboard Optical Mouse w0147 - Page 8 Questions & Answers

go to control pannel then go to addremove programs , check out the dell dock program from the list click on uninstall and it will be done, if still you are not abel to uninstall then google revo uninstaller free download , download the software and throught it you can uninstall any program that you want , but make sure you so it on moderate level and delet all registry files as it will give an option to delete the registry entries.
Hope this should resolve the issue .

You will require to install the drivers again as you plugged them into different usb ports, Plus the wireless unit back into the USB port was used last time and it will continue to work, Or Reinstall the drivers to correct the problem for any other usb port.

Please follow the bellow steps to setup the wireless mouse and keyboard again.
1) Check whether the batteries are working in the both device.

2) Connect the 3rd kit with the PC in the USB port (receiver).

3) Press the knob for wireless activation on the receiver along with the same of the keyboard (back side of the keyboard) for 4-5 seconds. It will activate keyboard.

4. Now press the wireless knob of the keyboard as well as of the mouse - mouse will start to work along with keyboard.

Hope the solution will work fine.
Thanks for using FixYa.

Hi, the green button on the back is a hard reset button, you usually have to press this if the battery's have been replaced or if the keyboard starts playing up such as keys not working when pressed, its just a master reset button to restore the keyboard to new, so its nothing major its just a safety feature in case your keyboard stops responding it just resets the communication between the keyboard and the receiver on the computer.

one of two things, the wireless trasmitter boxes could be faulty or they have been zapped with rf from a radio transmitter, { Iam a ham and have zapped mine when transmitting, }just unplug the mouse usb lead then plug in and it should restart working

Decide where the keyboard will be placed, whether it is on your desk or a table. Spend a little time experimenting with positions and placement to make sure your wrists and arms will be comfortable. You should consider ergonomics before you set up the keyboard to avoid repetitive motion injuries later on.

Step 2 Install the batteries (usually three AA) in your wireless keyboard. Replace the cover securely so the batteries are connected properly. Turn the keyboard on.

Step 3 Get out the wireless receiver that came with your keyboard. Position it close to your computer, but not closer than about 8 inches, as the computer itself can cause interference with the wireless signal. You will also want to set the receiver away from other interference-causing devices, such as radios, TVs and telephones.

Step 4 Ensure that your wireless receiver is no more than about 6 feet away from where you plan to set your keyboard.

Step 5 Insert the CD containing the accompanying software into your computer. A dialog box should appear on your screen. If the install instructions don't pop up right away, manually access the CD by double-clicking its icon or selecting it from the Start menu.

Step 6 Plug the wireless receiver into a free USB port on your computer. If you don't have any ports remaining on your computer, you can use an external USB hub instead.

Have you tried re-pairing your mouse? Should be a button on the bottom of the mouse and a button on the wireless antenna device. Or, If your using a bluetooth mouse make sure bluetooth is turned on, on your computer.

mcdevito75 here, Double check battery size and instaltion.

mcdevito75 here, Mouse may need to be reprogramed, refer to your owner manual for the key board and or just mouse.

mcdevito75 here, refer to your owners manual or call dell. It"s the Best Bet, for proper instalation.

mcdevito75 here Try reprograming the keyboard anf mouse, refer to your owners manual.

mcdevito75 here, The optical mouse should have instructions, or you can type in search from home page up-date drivers.

• Hi, these instructions will help you, and "everything that you do for the Keyboard; apply the same instruction to the Mouse." First, click on the "Start" button, in the ["Start Search Window], Type: keyboard; the "Keyboard's" Properties window will open. You can (Test) to see exactly how your keyboard is responding. If you are still having the same problem, (check, the Keyboard Status). "Update the Drivers," by clicking on the "Properties" button. Now in the event that neither of these solutions solve the problem, which I hope you shouldn't have to do anymore; "Uninstall the Keyboard. To "Uninstall the "Keyboard," do the following: Shut-down (turn- off completely); disconnect all the Keyboard Devices that are connected to the Computer. Next, turn-on the Computer, and go back to the "Keyboard Properties," this time click on the "Change Settings" button, next click on the "Driver" button, and select the "Uninstall" button. Once that is finished, shut-down the Computer again. Now you want to "Reconnect" all the devices that were connected before, and "Turn-on" the Computer. "You will repeat exactly what you did from the start, this will "Re-install the Keyboard. "Restart the Computer again after all changes have been made; this will ensure the changes take effect properly. "Rating the solution will let me know if it worked; or you may need further assistance, thanks."
  
  
  
  
  

Check your Ease of Access settings (in Win 7) or Accessibility options (In WinXP.
I believe you can reprogram the mouse keys there.

may be its time to change mouse... try & connect any other mouse & see if problem still exists with it.

If not then you need to replace the faulty mouse

Have you set up the connection between the bluetooth and the keyboard? You have to tell the computer to look for a new bluetooth device and while the computer says looking for it, turn the keyboard on and keep it close to the computer, range is very limited during discovery, also know thew password to enter when the computer finds it and asks for it. Hope this helps

The first thing I would do is change the batteries.
If you are still having problems, try reinstalling the mouse/keyboard sortware.

try change the batterys conect first the mouse and then put batterys in the keyboard and all shoud work fine again if not working then contact your seller or manufacture company

good luck i just done my one today after 8 month and now all work just fine

Hi, I suggest you to contact the Logitech support for a replacement this is an hardware failure and it's covered by warranty terms.
If you are not under warranty you still can contact them as I know for instance in Europe they can offer you some good deal on nowadays products for out of warranty people.
US/Canada support: http://www.logitech.com/en-us/contact
European support: http://www.logitech.com/en-gb/contact
Thanks and have a nice day ! J -