20 Most Recent Dell A920 InkJet Printer - Page 9 Questions & Answers


there could be a small paper jam or then theres a problem with the pickup but try this solution first in making sure theres no jam:

  1. Turn off the printer.
  2. Remove any paper trays. Inspect them for wrinkled or damaged paper.
  3. Also open the back cover of the printer if this model has one.
  4. Open any other doors that give access to the printer's paper path and to the toner or ink cartridge.
  5. If necessary, remove the toner or ink cartridge. Place it away from light/ sun light to avoid damaging it.
  6. If you find a piece of jammed paper, remove it by holding it with both hands and pulling firmly. The goal is to keep the paper from tearing. If several pieces are jammed together, try pulling out the middle piece first to loosen the jam.
  7. If the paper does tear, try rotating the roller gears manually to free the paper. Don't force anything, though. Do this step especially if the jam message comes up repeatedly without any obvious paper jam, there may be a small tear of paper inside.
  8. Ones the printer is free of paper Replace the toner or ink cartridge and paper trays, close any doors you opened and turn the printer back on.
  9. If the printer paper jam message still appears, then there is still some paper in the printer. Reinspect the paper path.
  10. see alternative if the problem is still not solved.



alternative :
Load a piece of thick paper, for example photo paper and press the resume button (may be diffrent button on diffrent models) a few times to the printer picks up the paper and puts it through the machine.

Dell A920 InkJet... | Answered on Jun 03, 2009


If you want to scan you will need to connect the device to a computer. For copying, place a document to be copied on the flatbed scanner and press the color or black button (as appropriate).

Dell A920 InkJet... | Answered on Jun 02, 2009


Hi there,
  • Unplug the printer cable from the computer.
  • Unistall the printer drivers from Device manager and also unistall the all the printer appications
  • restart the computer
  • try to download dell printer software from the website
  • after installing drivers and software it will ask you to connect the printer.
  • then you can connect the printer and and try to Print the test page.
Hope this help. Please Rate My Response! Thanks!
PREM

Dell A920 InkJet... | Answered on May 24, 2009


Try to check your wall outlet using voltmeter/multimeter just to determine whether your wall outlet is without or have a supply..the voltmeter must read 110V or little bit higher...

Dell A920 InkJet... | Answered on May 20, 2009


There are chances the magenta ink got over or its dried :
# Hold the cartridge upside down, with the bar-code label facing you and take a damp paper towel.
# Use the towel to wipe the printhead of the cartridge on the bottom (where the ink comes out). Wipe the printhead horizontally in one direction only (left to right).
# Continue doing this until it looks clean.
# Then dab the cartridge on the towel to make sure the ink is flowing.
# Next, look inside the printer and locate the carrier that holds ink cartridges. Caution: Make sure the cartridges are not installed at this point.

1. Look for a shiny piece of metal underneath the contacts at the back of the carrier.
2. Take a damp cotton swab (use water only!) and wipe along the bottom of the shiny metal piece. Note: You may need more than one swab.

# Reinstall the cartridges, making sure you snap them correctly into the printer. try this if this did then heat the cart cartridges walls with hair dryer for 2 min then insert it back and check if it works:

Dell A920 InkJet... | Answered on Apr 24, 2009


try uninstalling the printer from the computer completely & reinstall it from getting in www.support.dell.com & there just punch in the service tag of the printer to get to the required printer driver & from there install the printer driver & then see weather its working or not.

Dell A920 InkJet... | Answered on Apr 24, 2009


Found on another forum. For 926 this worked great.
1. Go to Control Panel - Printers : Delete 926 printer
2. Go to Control Panel - Programs and Features : Uninstall All Dell 926 related software. There should be 3 programs. (When prompted to restart, respond to wait.
3. Rename Folder C:\WINDOWS\SYSTEM32\SPOOL\DRIVERS\W32x86 to W32X86OLD
4. Now restart your computer
5. Reinstall 926 Software.
This worked terrific for me.

Dell A920 InkJet... | Answered on Apr 19, 2009


Check for the cables if found defective replace and try.

Dell A920 InkJet... | Answered on Apr 02, 2009


Usual thing is the carriage bar is dirty or dry. Open up the to lid so you can see the ink cartridges and as much of the silver bar they run across. Give the bar a wipe with a cloth and then oil it with some light oil eg WD40 squirted on that cloth. PLEASE MAKE SURE IT'S SWITCHED OFF B4 DOING THIS

Dell A920 InkJet... | Answered on Mar 26, 2009


The Dell A920 all-in-one is only compatible with Windows 2000 or Xp, if you are using Vista you will need a different system.

Dell A920 InkJet... | Answered on Mar 26, 2009


You can find the driver for the Dell A920 printer at:
http://support.dell.com/support/downloads/driverslist.aspx?c=us&cs=19&l=en&s=dhs&os=WLH&osl=en&catid=&impid=&SystemID=PRN_ALL_A920

If your operating system is Windows XP, you can download the driver directly from that page. If you have Windows 2000 or Windows Vista, you can change the operating system at the top of the page to get the correct download.

Dell A920 InkJet... | Answered on Mar 23, 2009


Hi there,
  • Unplug the printer cable from the computer.
  • Unistall the printer drivers from Device manager and also unistall the all the printer appications
  • restart the computer
  • try to download drivers from the website
  • after installing drivers and software it will ask you to connect the printer.
  • then you can connect the printer and and try to Print the test page.
Hope this help. Please Rate My Response! Thanks! 
PREM  

Dell A920 InkJet... | Answered on Mar 21, 2009


If this is a new printer have you removed the sealing tabs inside it.
May be caused by bad drivers. Check the vendoes site for the latest drivers for your operating system and see how it goes.
Did it previously work and after swapping something start failing?

Dell A920 InkJet... | Answered on Mar 19, 2009


If you are sure your ink cartridge is not empty, it may be worth running the head cleaner a few times then print a test page.

Worth a try for nothing.

Good luck.

Dell A920 InkJet... | Answered on Mar 18, 2009


Try this:

Open your "Printers and Faxes" folder in the Control Panel (which you find by clicking on the Start button of you computer).

Double click on the icon for the printer you're having trouble with (Dell A920 in your case).

In that little box that pops up it shows all the documents that are waiting to print. Click on the Printer tab in the upper left hand corner and hit cancel all documents in the drop-down list.

Sometimes it will erase all but the last one, and it will forever say "deleting."

If that's the case, restart you computer go through the same steps I just outlined before trying to print anything else. Usually this will fix the problem of print jobs waiting in line to get printed.

To help prevent this problem in the future, watch real close whenever you try to print something, and when you see it isn't going to print, hit "cancel print" real quick before it gets bogged down and stuck. Then make sure there are no document "in queue" (as per the instructions above) before you try to print anything else.

Hope this helps!

Dell A920 InkJet... | Answered on Mar 14, 2009


go into the control panel into the printers icon. Make sure your a920 printer is set as the default printer.

Dell A920 InkJet... | Answered on Mar 11, 2009


Plug a regular phone into the fax line to be sure you have a dial-tone

Dell A920 InkJet... | Answered on Feb 23, 2009


did u remove the peel off cover that protects the contacts or the print head on the new cartridge?

Dell A920 InkJet... | Answered on Feb 17, 2009


Both. All inkjet printers are built to never run out of ink by no operating if one of the cartridges are almost empty or missing. 

Dell A920 InkJet... | Answered on Feb 16, 2009

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