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Xerox 6500/N Phaser Laser Printer Questions & Answers
Changing waste container
The is no waste container on Phaser 6500. There is a "waste collection box" in every toner cartridge and the waste toner is discarded along with the empty cartridge. The is also a waste toner reservoir on the transfer belt and this one will be replaced along with the transfer belt.
If there is an error message saying, for example, "Waste Full Cyan Cartridge", it means the waste toner counter reached the replacement value for that color and you have to replace the corresponding cartridge. But the waste collection box is not really full.
Is there a service mode on the xerox phaser 6500 ?
To enter Service Diagnostics on Xerox Phaser 6500:
1.turn the printer off ;
2.press and hold both the Up and Down arrows and turn the printer on ;
3.when Service Mode and ESS Diag appear on the display, release the buttons. You will need a Service Menu Map to navigate through the menus, they are quite complicated.
Xerox workcentre 3345 paper jam in tray1
If you've modified one of the trays and still encounter the same error, it's worth checking if there are any obstructions in the paper path or if the default paper type and color settings need adjustment.
Remove Jammed Paper From Tray 1:
First, remove any paper from the Bypass Tray.
Grasp both sides of the Bypass Tray and pull it straight out of the printer.
Next, pull out Tray 1 until it stops. To remove the tray, lift the front of it slightly, then pull it out of the printer.
Check for any jammed paper and remove it.
Also, make sure there's no crumpled paper left in the tray or jammed inside the printer.
If you have Tray 2 (optional), check it as well.
Insert Tray 1 back into the printer and push it all the way in.
Fully insert the Bypass Tray as well.
Confirm the paper settings if prompted.
Try your job again.
Power the Printer Off then On:
Press the Power/Wake button on the printer control panel.
Choose "Power Off" to turn off the printer.
Wait for a few seconds, then press the Power/Wake button again to turn it back on.
Retry your print job.
Replace the Paper Feed Roller (if needed):
If the issue persists, consider replacing the paper feed roller. Refer to your printer's documentation for instructions on how to do this.
If the problem continues, contact Xerox support.
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