20 Most Recent Brother MFC-6490CW Inkjet All-in-One Printer Questions & Answers


Was it working and then stopped? Do you have the latest software drivers installed?

Try the easy things first:

Be sure that all the ink cartridges have ink in them.

Make sure the cartridges are all installed and seated properly. How old are the cartridges?

Try turning the machine completely off for about two minutes and then turning it back on, then try again. Try printing something using a different computer program. Re-boot your computer.

Make sure there are no paper jams.

When was the last time the print heads were cleaned?

Here is a link to the Brother support page for this MFC unit:


Brother... | Answered on Aug 12, 2015

Normally this is caused by not loading the item being faxed in the ADF (Auto Document Feeder) correctly. Try sending a Fax of only one page by putting the page Face down on the Scanner plate (Lift the top of the printer to access the scanner plate). if this works then check the ADF scanner plate is not obscured.

Brother... | Answered on Oct 21, 2014

Try unplugging power, this should reconfigure to reboot the machine. If it came with software try uninstall/reinstall of software. Also you can go to brother.com for tech. solutuons

Brother... | Answered on Oct 20, 2014

Hi ! You reffiled the cartridges ? If yes maybe the ink used isn't compatible with Brother. In the printer properties you find maintenance and give a cleaning head. Another solution is to make a black rectangle in paint and print it. Hope to be helpfull.

Brother... | Answered on Sep 16, 2014

Your message does not qualify as a question or query for a problem, try somewhere else

Take your GARBAGE to another Side
Your message qualifies as SPAM

Brother Office... | Answered Yesterday

Not finding what you are looking for?
Brother MFC-6490CW Inkjet All-in-One Printer Logo

16 questions posted

Ask a Question

Usually answered in minutes!

Top Brother Office Equipment & Supplies Experts

James Cagle
James Cagle

Level 2 Expert

481 Answers

Jim Keysor

Level 2 Expert

331 Answers


Level 2 Expert

270 Answers

Are you a Brother Office Equipment and Supply Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

View Most Popular

Brother Office Equipment & Supplies

  • Brother Office Equipment & Supplies

Most Popular Question

when print from brother mfc 6490cw no

  • Office Equipment & Supplies