20 Most Recent Brother MFC-6490CW Inkjet All-in-One Printer Questions & Answers


Hi,

Was it working and then stopped? Do you have the latest software drivers installed?

Try the easy things first:

Be sure that all the ink cartridges have ink in them.

Make sure the cartridges are all installed and seated properly. How old are the cartridges?

Try turning the machine completely off for about two minutes and then turning it back on, then try again. Try printing something using a different computer program. Re-boot your computer.

Make sure there are no paper jams.

When was the last time the print heads were cleaned?

Here is a link to the Brother support page for this MFC unit:

http://www.brother-usa.com/support/ModelInfo.aspx?R3ModelID=MFC6490CW#.VcvHPHfbK1t

Brother... | Answered on Aug 12, 2015


Normally this is caused by not loading the item being faxed in the ADF (Auto Document Feeder) correctly. Try sending a Fax of only one page by putting the page Face down on the Scanner plate (Lift the top of the printer to access the scanner plate). if this works then check the ADF scanner plate is not obscured.

Brother... | Answered on Oct 21, 2014


Try unplugging power, this should reconfigure to reboot the machine. If it came with software try uninstall/reinstall of software. Also you can go to brother.com for tech. solutuons

Brother... | Answered on Oct 20, 2014


Hi ! You reffiled the cartridges ? If yes maybe the ink used isn't compatible with Brother. In the printer properties you find maintenance and give a cleaning head. Another solution is to make a black rectangle in paint and print it. Hope to be helpfull.

Brother... | Answered on Sep 16, 2014


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Brother Office... | Answered Yesterday

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