Normally your remedy is to replace
the "Waste Ink Pad/Pads" with a new one/ones and then reset the
"Internal Waste Ink Pad Counter". The waste ink pads are normally
housed in a black plastic box. They are located in the bottom of the printer,
towards the front, just under where the paper starts to exit. You would have to
remove the "Top Cover Assembly" to be able to get to the screw or
screws that hold that assembly in place. If you cannot figure out how to remove
the waste ink pad holder assembly [plastic box], you may need a service manual,
for the removal procedure.
Also Replace the following parts and
reset the counters as described below:
- Waste Ink Pads
- F Box
- Pump Assembly
- Cap Assembly
- Cleaner, Head
- From Maintenance Mode 2 enter the Counter Init. Menu and initialize the Waste Ink counter and Cleaning counter.
Also check the end article at this
given link for the resolution of the problem:-
Please get back to us if you have
further query else please accept the suggestion.
Thank you for contacting fixya.com
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