20 Most Recent Dyson DC05 Cylinder Bagless Canister Cyclonic Vacuum Questions & Answers


Hi there, it's Jack at Dyson.

I'm confident I know what the issue is here - it sounds like you may have accidentally discarded the bin inner when emptying your machine. Without this in place, dust and debris will pass through the system and onto the pre-filter, rather than being separated from the airflow and captured in the clear bin.

The bin inner is the coloured cylindrical plastic section with a black rubber seal, which usually sits inside the clear bin as shown here:

filter-keeps-clogging-up-ie-gets-picked-v44rt5buvdl41mnfadiqwxd2-4-0.jpg
If you've recently emptied your DC05 it's worth checking to make sure the bin inner hasn't fallen out. If you can retrieve it, it should simply push firmly back into place inside the clear bin.

It's also a good idea to wash both parts of your machine's washable pre-filter, as it may still contain dust even if it looks clean on the outside. Use cold water without detergent, and allow at least 12 hours for both parts of the filter to dry completely before replacing it in the machine:


I hope this helps. If you need any further guidance you're welcome to give the Dyson UK Helpline a call on 0800 298 0298. We're available from 8am-8pm from Monday to Friday, and 8am-6pm on weekends. Calls are free from UK landlines.

Dyson DC05... | Answered on Aug 14, 2018


the only way to fix the problem is to clean out the motor filter that's inside, the filter is around the motor and they don't do replacements for this part, as its not accessible by normal use, you need to remove all the case screws and disassemble the hole case, this site may help you https://manchestervacs.co.uk/DysonForum/index.php?topic=76.0

Dyson DC05... | Answered on Jan 09, 2018


hi sarah.
this is all i could find,go to this link and see if it helps you out.
DC05 Dyson Absolute Turbo Brush not turning on Google Search

Dyson DC05... | Answered on Nov 17, 2017


There are a number of places that list replacement switches. There are also a number of DC05 models, though the power switch is not likely to vary across them. Amazon, for instance, has a Dyson Switch for models including the DC05 and six other models (see here
Dyson Switch Dc03 Dc04 Dc05 Dc07 Dc08 Dc11 Dc14 On Off )

This video (ostensibly for a DC08, but the procedure should be pretty much identical) shows how to take the unit apart, get at and test the on/off switch, and replace it if need-be.
How To Change Dyson DC08 Switch An Easy To Follow Tutorial

Good Luck!

Dyson DC05... | Answered on Nov 04, 2015


contact tech support Get expert help from Dyson

Dyson DC05... | Answered on Jun 10, 2015


It will be much easier to replace the whole rewind unit. They are a pain to repair and there are many other things to go wrong with a worn one. Replace the unit.

Dyson DC05... | Answered on Mar 07, 2015


Hi there, it's Jack at Dyson.

If your DC05 is making a burning smell, it sounds like it may be the motor that's at fault. DC05 is one of our very oldest machines, and unfortunately since the start of 2015, we have no longer been able to support DC05 with spares or servicing due to its age. However we do have some discount offers available so DC05 owners can upgrade to the latest Dyson technology if they choose to do so.

If you'd like to find out more or discuss your options with our experts, you're welcome to call us on 0800 298 0298 (UK), or 1800 239 766 (AU).

Dyson DC05... | Answered on Feb 11, 2015


Hi there, it's Jack at Dyson.
I'm sorry to hear you're having difficulty with your DC05. If the brush bar isn't rotating correctly this could be due to a blockage, or because the filter needs a wash. To locate and clear any obstructions please follow the steps shown in our Support guide:

http://www.dyson.co.uk/support/dc05/dc05-plus-turbobrush/my-machine-is-not-working/machine-not-sucking-picking-up-as-well-as-usual/how-to-wash-filters/no1/next/check-the-wand-handle

The filter needs to be washed at least once every 3-6 months, as shown in the video below. Use cold water without detergent, and allow at least 12 hours for the filter to dry completely before replacing it.
This should resolve the issue, but if you find the brush bar is still stalling after you've run through these checks please get in touch with us directly so we can help further. You can reach our freephone UK customer Helpline on 0800 298 0298 from 7am-10pm daily.
Best wishes,
JackDyson Online Customer Supporthttp://www.dyson.com

Dyson DC05... | Answered on Mar 06, 2013


Most common cause of this problem is a wire broken inside the flex, usually either just where it leaves the plug (easy to fix) or at the other end (more of a problem). In either case, this is no reason to dump the machine - it can be fixed at a fraction of the cost of a new one.
If you need guidance on what to actually do about this, post a reply here, saying what country you are in please.

Dyson DC05... | Answered on Nov 21, 2012


please go to http://www.dyson.com/support/help.asp?article=32&product=DC22-MOTORHEAD-US
please select the model exactly, and proceed with common sense for troubleshooting problem and fix it.
You must shure to see the videos, and see if the parts installed is o.k or are not. You must test the belt is broken, worn, or bad installed. test the motor for brush, bearing and lubrication, and finllay the thermal fuse inside or thermal switch.
God bless you

Dyson DC05... | Answered on Jul 18, 2012


Hi there,

For guidance on maintaining your DC05's filter, please take a look at the video below. We'd recommend washing the filter using cold water without detergent at least once every 3-6 months. Please make sure it's completely dry before replacing it - this may take up to 12 hours.

The filter in the base is designed to last the lifetime of the machine, and should not require maintenance or replacement. Attempting to wash this is likely to cause damage, so we'd strongly advise against this.

I hope this helps - if you'd like any further assistance or advice, please give us a call on 0800 298 0298. Our Helpline is available from 7am until 10pm, 7 days a week, and calls are free from UK landlines.

Best wishes,

Jack
Dyson Online Customer Support
http://www.dyson.com

Dyson DC05... | Answered on May 11, 2012


Hi Peter,

I'm sorry to hear your DC05's cable is not retracting. I'd encourage you to give our UK Helpline a call on 0800 298 0298, as we'd appreciate the opportunity to provide further assistance. Our Helpline is available from 7am until 10pm, 7 days a week - please have the machine to hand when you call.

We'll look forward to hearing from you.

Best wishes,

Jack
Dyson Online Customer Support
http://www.dyson.com

Dyson DC05... | Answered on Apr 10, 2012


Hi Andrew,

I'm sorry to hear you're having difficulties with your DC04. If the machine shut itself off during use, it sounds as if it may have overheated due to a blockage - the filter may also need a wash.

To locate and remove any blockages, please follow the steps shown in our online Support guide:

http://support.dyson.co.uk/support/dc04/dc04-brush-control/my-machine-is-not-working/machine-not-sucking-picking-up-as-well-as-usual/wand-suction

In normal use, the filter needs to be washed at least once every 3-6 months, as shown in the video below. Use cold water without detergent, and allow at least 12 hours for the filter to dry completely somewhere warm before replacing it.

This should resolve the issue, but if you'd like any further assistance or advice, please call us on 0800 298 0298 - our Helpline is available from 7am until 10pm, 7 days a week.

Best wishes,

Jack
Dyson Online Customer Support
http://www.dyson.com


Dyson DC05... | Answered on Mar 20, 2012


Hi there,
Step by step filter washing instructions can be found in the support section of our website.
Please visit http://support.dyson.co.uk/support/dc05/dc05-standard/how-to-use-your-dyson-vacuum/wash-the-filter/filter-washing-video to learn how to wash your filter and for more information on maintaining your DC05.
If you need further assistance please call our Helpline free at 0800 298 0298.
Best wishes,
Jessica

Dyson DC05... | Answered on Feb 16, 2012

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