20 Most Recent IBM 6400 Model i10 Matrix Printer Questions & Answers

Spools? Do you mean the toner cartridge?
If it is, take it out and holding it on the outside edges, rock it back and forth 10 to 20 times to even out the toner in the cartridge.
And rock it, don't shake it. Then put it back in and try it again.
If it has the same problem, there's a chance you got a bad cartridge; in the case explain the problem to the provider and ask them to give you a replacement.

IBM 6400 Model... | Answered on May 02, 2016

Press Scroll up and Down at the same time to unlock the enter key then Press Scroll up, Down, Enter and Return at the same time to access the CE menu. Scoll down till you get the set temp and press enter.

ONLY due this after the printer has been idle for at least 2 hours or you may damage your printer.

IBM 6400 Model... | Answered on Jul 07, 2015

try changing the font of the whole document and print again, at times some rear fonts are not recognized by some printers.

IBM 6400 Model... | Answered on Jan 07, 2011

Load the drivers from IBM's web site. But.. depending what Windows ver. you are on go to install new hardware. Windows will find the drivers itself.

IBM 6400 Model... | Answered on Dec 08, 2009

News flash News Flash... Need Ink, Need Ink...

I'd start by lifting lid and check my printing ribbon runs ok....

IBM 6400 Model... | Answered on Nov 03, 2009

Try running couple of these test, to see if it might be another issue.
It should be printing these test at 1500 Line Per Minute... ?
1500LPM is at 10CPI if you have (Font size: 6, 8, 12, 14) it will make a difference.
Change your driver to Generic/Text, rerun your report... any difference?

IBM 6400 Model... | Answered on Sep 10, 2009

It's likely a "hammer" is defective. This can be caused by
a build up of ink under the ribbon shield and/or around the hammer "fret" itself or the fret is physically broken. Remember
that this is a "shuttle" printer and each fret covers anywhere from
one to three characters depending on model. Some cover fractions of characters as well. The problem will appear as either
data missing on the left or right margin or a blank column of missing data going down the page.

A technician is required to solve all of these problems as the
shuttle assembly must be removed.

IBM 6400 Model... | Answered on Jul 25, 2008


This is not a good sign. Have you recently replaced the controller board ? Or upgraded the microcode. This error refers to the Security Pal chip on the controller board. Itt would be worthwhile reseating it , if you are compitent to do so. Otherwise you may be lokking at calling an IBM engineer to solve the problem.

Where are you located ?


IBM 6400 Model... | Answered on Mar 06, 2008

install the printer from control panel ,when the when prompting for select printer there are two tabs there "windows update"and"have disk " select the "windows update" this will take few minutes,then select your printer model

IBM 6400 Office... | Answered on May 09, 2015

The IBM website is full of documentation that can be downloaded. I found this link to be helpful because the entire User's Manual can be viewed (a PDF).

Here's the link: ftp://ftp.software.ibm.com/printers/manuals/6400/24601530.pdf

Good luck!


IBM 6400 Office... | Answered on Aug 14, 2014


if your PC has a serial port I'd think the motherboard should have a parallel port header on board. What you'd need to find would then (if my idea is right) just be a parallel port bracket for your computer (to be mounted at the back, in one of the plugin card spaces) which should come with a standardized connector to fit the header on the motherboard. After connection make sure that the parallel port is enabled in your BIOS

In Case You Still face Problem and Need Online Assistance Then Please Follow Us For On : Brother Printer Support

IBM 6400 Office... | Answered on Feb 07, 2014

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