Top 20 Sony Cyber-Shot DSC-F717 Digital Camera - Page 2 Questions & Answers

i have the same problem

The sensor is not replaceable by the consumer. You don't have the tools, the alignment equipment, or the expertise required. Even Sony won't fix it...they will send you a factory-refurbished model after charging you almost as much as a new camera. Besides, the sensor is probably not the cause of your problem....sounds more like a lens problem. And no, you can't replace the lens either.

The only option is to find a camera repair shop.

There are bad contacts in the camera between connector and flexible cable. Find expirienced friend or service personnel.

I have the same problem. I recharged batter but when I try to turn on my DSC F717 he just want start. Sometimes you just have to wait few hours and then its possible to turn it on. It is becoming very annoying! Any answer would be very helpful.
Thanks!!!

This is a relatively common job for cameras with removable lenses, but even then, best left to those with expert experience because of the precision required for reassembly. It is considerably more complicated for cameras that do not have removable lenses.
You might try camera stores in your area, but you best bet would be Sony service:
eservice.sony.com

Exposure meters are designed on the premise that the scene is an average, middle gray, in brightness. If you take a picture of a white dog playing in the snow, the camera will try to make the picture come out middle gray (a gray dog playing in gray snow). If you take a picture of a black cat sitting on black asphalt, the camera will try to make the picture come out middle gray (a gray cat sitting on gray ground).

If the white background is dominating the scene, the camera will reduce exposure to try to make the entire scene come out middle gray. The solution is to meter on something else. Move in close and fill the frame with the subject, press the AE-LOCK button, then move back, compose the picture, and take the shot. For full details, refer to the "Shooting with the exposure locked --- AE-LOCK" section in the manual (page 52 in my copy).

If you're taking a lot of pictures, you might want to switch to Manual mode and set the exposure accordingly.

if it has internal memory you can but if you turn it on and it displays something like "insert memory stick" then you really need a memory stick

Your CCD sensor is going bad or you have some other electronic hardware problem. Send it to Sony for repair.

Hi Jeremy,

The DSC-F717 is compatible with the Memory Stick Duo, Memory Stick PRO Duo and Mark 2 Memory Stick PRO Duo. A dedicated Memory Stick Adaptor (MSAC-M2) must be attached to use the Memory Stick Duo media with the Camera. The Memory Stick PRO Duo and Memory Stick Duo are same except the size limitation in MS Duo. Duo's size limits up to 128 MB. This Camera is compatible up to 2GB of Memory.
The Yellowish tint on the LCD screen may be the issue with the Image Sensor in the Camera. The Camera was having issue with it's CCD Image Sensor Device. This can be identified by capturing new images in the Camera. If you're able to view the previous images and Menu icons normally in the Camera, then the issue may be with it's CCD. You may try resetting the Camera to check if the issue can be resolved. (The RESET button is located inside the Battery / Memory Stick cover. To reset the camera just press the RESET button using a sharp-pointed object.)
If the issue persists, service may be required. You may also check for the free service offered for the U.S model Camera if it is having the Focus issue. Click here for more details to see if the issue is affected with this model.

Thanks for using FixYa.
Have a great New Year!!

This sounds like a colour balance problem. If you have set colour balance for daylight, then pictures taken in artificial light will be yellowish (or greenish under flourescents). It is best to leave the colour balance set to "auto".

Hi,

The C:13:01 error code indicates the issue with the Media used in the Camera.

This may be due to the:
Format Error of the Internal Memory.
Un-formatted Memory Stick Duo.
Broken Memory Stick Duo.
Memory Stick Duo type error.
When the Camera cannot Read or Write the data in the Memory Stick Duo.

This can be resolved by Formatting the Internal Memory and Memory Stick Duo.
If not resolved, try inserting a new Memory Stick Duo which is supported.
Try power resetting, remove and reinsert the Memory Stick etc.

This will resolve the issue, if not the Camera may require service.

This company will fix it: http://www.teleplancamerarepair.com/Sony_Cyber-shot_DSC-F717
and as part of the repair they will also clean the camera very nicely!

Do you have the white balance set to the correct light setting?

Return to Sony. If it is a faulty CCD then they may fix it free, otherwise there is a fixed charge. Regards, Andrew

Hi there,

Well first of all you can try to reset your camera to default setting (Most of the time it works), please follow the below link to know how to reset your camera -

http://www.kb.sony.com/selfservice/microsites/search.do?cmd=displayKC&externalId=C265373&fes=true

Good Luck!!

Thanks for using FixYa!!

A letter and number error code of C:13:xx is an indication the recording media (floppy disk or Memory Stick® media) you are using is either not supported for use with the camera, not formatted properly, or is damaged or faulty. Since you have swapped out the memory already and reformatted it, we'll probably have to assume that the reader is dirty. But first make sure that you re-formatted the stick using the camera, not a computer, as Sony claims that a computer format is not supported.

CLEANING THE READER

Blow into the stick slot with a can of compressed air, using a q-tip. If it still doesn't work you may need to buy a commercial memory card slot cleaner.

The Sony DSC-F717 will only take upto a 256MB Memory Stick - larger size Memory Sticks will give the C: 13:01 error. Use a correct memory stick and your camera should be fine. Regards, Andrew

The problem is with one of the capacitors, Sony can replace it for you at a cost of $80. This error can come, if we click photos continuosly, the capacitor may get heated up. We need to give a gap of 3 to 4 seconds. Time to be given for the flash to get recharged after a click.
Just give a call at Sony help line. 800.222.SONY, they will replace the capacitor.

If its worth the cost, go for the repair, or you can use the device without flash by disabling the flash. At setup just disable the flash and this error wont show up again.

Gee I have one of these. Nice camera too.

Check you don't have the auto focus switch on the left side of the lens barrel switched to manual. I've knocked that switch when getting it out of my bag and it took me a minute to find the fault. Very easily knocked so keep an eye on it. Go through your menu and make sure everything is as it should be. If everything checks out I'm afraid it's a Sony repair agent you'll be saying hello to. I wouldn't advise trying to pull it apart yourself unles you are confident. I pulled my second one apart and had a great time getting it all alighned to put back together. Mainly because I pulled it down one week and waited another 3 weeks until I tried reassembling it. Always try to reassemble straight after fixing it. Don't give that brain time to forget important parts and where they go.
If there is a fault it would be in the lens area but after owning 2 of them and the 818s I found no problems in this area and never had a customer have any problems there either. But there's always a first time.
Try that darned switch first though. One other thing it's just possible to try. Make sure your battery is fully charged and in good health. They can cause some weird faults if the voltage is getting low. The focus motor does draw a bit of current.

There's another thought. If the auto/manual switch isn't the culprit. Actually switch it to manual and see if you can focus it by hand. If you can't then it's definitely something major and one last thing. Check your Diopter.The little adjustment alongside the viewfinder. If this is out of adjustment it will give an out of focus blurry look too.

If this has been of any help would you mind letting me know what the exact fault was. It will come in handy with mine. Thanks and good luck