20 Most Recent Sony Cyber-Shot DSC-P100 Digital Camera Questions & Answers


For DSC-W17: The lens extended (normally I thought), but would not zoom. I shut it, and it was attempting to extract-retract, but shut with the lens rather extracted. Putting constant gentle pressure helped the lens to retract while shutting, even though it was attempting to extract again for 2-3 seconds.

Harder pressure however (about 1/2 kilo strength on wooden desk) made the lens totally unoperational... :(

Sony Cyber-Shot... | Answered on Dec 17, 2018


Try photo recovery software to rescue the lost photos from your digital camera, here are some you may rely on. Both programs can also recover videos and music.

Photo Recovery Software (for Windows)
Mac Photo Recovery Software (for Mac OS X)

Be careful: Before your pictures are recovered, do not attempt to save more files to the memory card in case the original files(your pictures) are overwritten.

Sony Cyber-Shot... | Answered on Dec 25, 2017


this has happened to me a few times and all you do is make sure you take out your memory card, push in the reset button for about 3 seconds and it will work again!

Sony Cyber-Shot... | Answered on Aug 23, 2014


If you open the part that gives you access to the battery and the memory stick you'll see a small button that says 'reset'. I'm actually not sure what it resets, but you could give that a try.

Sony Cyber-Shot... | Answered on Dec 10, 2013


Motor mechanism is shot Sony customer support for advice My - bet? New Camera And treat this one with some TLC

Sony Cyber-Shot... | Answered on Sep 02, 2013


If you need to replace the bulb then this site might help :http://www.steves-digicams.com/knowledge-center/how-tos/troubleshooting-repair/how-to-replace-your-digital-camera-flash-bulb.html
Otherwise, if the camera is still under warranty then you can send it back to be fixed.

Sony Cyber-Shot... | Answered on Feb 19, 2012


Please check below for information about the compatibility of your Sony DSCP100 camera.

Windows 7
* Drivers:
The drivers needed to connect your Sony camera to a computer and transfer files are already included in the operating system.

Not Supported: The Windows 7 Starter edition is not supported.

Check here how to transfer video clips to a computer running a Windows operating system:
1. Turn on the computer.
2. While the camera power is off, connect it to the computer using the supplied USB cable.
3. Make sure the camera is using a fully charged battery pack or connected to an optional AC power adapter and that it is plugged into a working electrical outlet.

NOTE: Avoid using a battery pack with little remaining charge because transferring may fail or image data might be corrupted if the battery pack shuts down too soon.

4. Make sure media with the recorded video is inserted in the camera.
5. Turn on the camera.

NOTES:
On the LCD screen, a USB indicator will display during and after the communication session.
If this is the first time the camera has been connected to the computer, the computer should automatically install the appropriate USB driver at this time.

6. Transfer the pictures or videos to the computer using one of the following methods:
6.1 Use the Import pictures and videos option.
In the AutoPlay window, click Import Pictures and videos using Windows .
In the Import Pictures and Videos window, click Import Settings .
In the Import Settings window, click the Browse button.
Click to select the location on the computer where you want to copy the movie files (for example My Videos ).
Click the OK button.
In the Import Pictures and Videos dialog box, click the OK button.
Click the Import button.

6.2 Use Picture Motion Browser (PMB) software
Using PMB version 4.3 or older
Using PMB version 5.0 or later

Copy and paste the video files from the Removable Disk window that represents the camera.
a. Open the My Computer or Computer window on the computer.
b. In the My Computer or Computer window, double-click the icon that represents the camera.
c. Click to select the appropriate camera folder that contains the video or picture files you want to transfer.
c.1 The DCIM folder (if available) contains still picture .JPG, or .ARW files and .AVI video files.
c.2 The MP_ROOT folder (if available) contains standard and high-definition .MP4 video files.
c.3 The AVCHD folder (if available) contains high-definition .MTS video files.

NOTE: Depending on your camera and the type of footage recorded, not all the files or folders above may be displayed.
On the computer keyboard, press CTRL+C to copy the camera folder and its contents.
Browse to the location on the computer where you want to copy the picture or video files, such as the My Pictures or My Videos folder.
Press CTRL+V to paste the camera folder and its contents into the computer folder you selected in the above step.

NOTES:
* Movie player software must support the MPEG-4 format to playback standard or high definition .MP4 recordings.
* Movie player software must support the MPEG-4 AVC/H.264 format to playback high-definition .MTS recordings.
* Refer to the developer of your movie player software for information about file format compatibility.
* For the video to be viewable in the PMB software, the folder where the videos or pictures were saved must first be registered in the software. Information about how to register folders is available in the PMB Guide in the Help section of the software.



Hope this helps (remember to rating this answer and leave a testimonial comments).

Sony Cyber-Shot... | Answered on Oct 11, 2011


THIS LOOKS LIKE THERE IS A PROBLEM WITH YOUR SWITCH. TAKE THE POWER SUPPLY OUT
AND GIVE THE POWER BUTTON A FEW HARD PUSH .IF THIS DOES NOT SOLVE THE PROBLEM THEN THE BUTTON MIGHT HAVE TO BE CHECKED BY A TECH
REGARDS.

Sony Cyber-Shot... | Answered on Jul 02, 2011


this has happened to me a few times and all you do is make sure you take out your memory card, push in the reset button for about 3 seconds and it will work again!....


thanks.

Sony Cyber-Shot... | Answered on Apr 08, 2011


This indicates a systems control board problem, either the control system is defective or it has detected a fault in the camera. But! I would try a fresh battery just to be sure, because they degrade over time.

Sony Cyber-Shot... | Answered on Mar 09, 2011


Cleaning the sensor of a point-and-shoot camera requires complete disassembly. Your camera was originally built mostly by robotic mechanisms in Japan. Sony will not clean your sensor....they will charge you the cost of a factory-refurbished replacement.

Sony Cyber-Shot... | Answered on Feb 20, 2011


Hello

The problem is that the lens has become stuck in the barrel. There are some DIY solutions you could try, but the probability is that you will have to get it fixed by a professional.

Use these at own risk as it may further damage the camera.

Firstly , try connecting your ac adapter or usb cable.

Try holding the shutter button while switching on the camera.

Look at the lens , and if some of the lens 'circles' is misaligned or not concentric then try wiggling it (while holding camera lens down).

Try gently pushing or pulling the lens when it extends but this is risky as it may cause the lens barrel to slip out of its guidance system.

Another way to do this is to place the camera lens down on a hard surface and then power it up. Be sure to use a soft cloth or something similar as to not scratch your lens or casing. Let the lens push the camera up and down a few times and sometimes the little resistance provided by the camera is enough to get things going again.

Try hitting your camera near the lens on the body with the soft tissue on the palm of your hand.

Other than that , I would take the camera to a repair centre for a evaluation to see if it would cost more to repair than to replace the camera.

If it is still under warranty I would suggest you take it in before trying any of these steps and remove any off-brand batteries or accessories as some stores are really fussy about warranty repairs on camera's with non-brand accessories.

You can also have a look at THIS link.

Hope the advise is useful. please do not hesitate to let me know if you need any further assistance. Also, please be so kind to let me know if you found this helpful.

Regards
Andrea

Sony Cyber-Shot... | Answered on Feb 15, 2011


Being a mobile electronics device, cameras get bounced around alot and can fail suddenly from wear and tear. The only thing I'd suggest is to try replacing the battery with a new one. When these batteries fail from use, they won't hold enough charge to power the device. If the battery is more than 3 or 4 years old, there's a good chance this is the case. Other than that, if the camera has a separate wall charger to charge the battery in, that could be an issue too. If you've tried the battery replacement and the problem persists, it's time for a new camera.

Sony Cyber-Shot... | Answered on Feb 03, 2011


If the Forced flash setting is already enabled and the flash is still not working, then the issue may be due to another camera setting. Even if the Forced flash setting is enabled, the flash will still not work in the following circumstances:
When shooting MPEG movies When shooting in the Twilight or Handheld Twilight mode If shooting with the Burst or Multi Burst mode Shooting with Sweep Panorama Shooting with the Fireworks or High Sensitivity mode. If an external flash is connected. Please make sure that the Camera is not set to any of these modes. You can check the manual to get the information to change the setting..
If the issue persists, please reset the Camera and make sure that battery is fully charged. If the issue persists after performing all the above mentioned troubleshooting steps, service is required. If you feel that the above Troubleshooting steps, helped you. please rate my answer positively. Thanks for understanding.

Sony Cyber-Shot... | Answered on Jan 28, 2011


yes you need to replace.

Sony Cyber-Shot... | Answered on Jan 19, 2011


You need to practice the correct shutter button technique. You need to press the shutter button half-way and wait for the focus to lock (it will beep) and then, when the moment is right, press the rest of the way for an instant picture with no "lag time".

Sony Cyber-Shot... | Answered on Nov 12, 2010

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