20 Most Recent Sony Cyber-Shot DSC-S40 Digital Camera - Page 5 Questions & Answers


This is not a camera problem- you just need better picture viewing software on your computer. The program I like is called Faststone. You can download it for free from the internet at www.download.com

Sony Cyber-Shot... | Answered on Dec 16, 2010


I had similar instances with two of my sony cyber shot cameras. The solution is to clean the battery contacts they may have oxidized . this is usually caused by using cheap batteries or leaving batteries in device to long without using it. hope this tip was useful

Sony Cyber-Shot... | Answered on Dec 16, 2010


Use a card reader connect the memory card and see if it can be recognised. Then try some photo recovery software to rescue the files on your digital memory card, here are some for your options.

Photo Recovery (for Windows)
Photo Recovery for Mac

Sony Cyber-Shot... | Answered on Dec 15, 2010


Just Restart the Camera and Chet it out

Sony Cyber-Shot... | Answered on Dec 08, 2010


probably it does not sees the card ...and put the picks on the internal memory ...
check on the menu to see the storage device feature ..and change it on the card ...Another thing ...get the card out and see if it is not locked..The SD cards have a locking device on the side and if they are on the locked position ..this secures the data and the camera can not delete or store any picture on it ...., so thi smay cause it to store on the internal memory and so to give you the full memory error..

Sony Cyber-Shot... | Answered on Dec 06, 2010


Fixing a Lens Error on a Digital Camera


This has to be THE most common failure mode for a digital camera. Some common error messages that might show up on the LCD's of cameras with this problem include "E18 lens error", or "lens error, restart camera". Some cameras might show nothing at all, but merely make a beeping noise as the lens goes out, then in, then the camera shuts off. Sometimes the lens won't even move.

The problem is actually quite common throughout all camera brands. Usually it's sand or grit interfering with the lens extension mechanism. Or the camera's been dropped with the lens extended. Or the camera has been powered on, but the lens had been blocked preventing its extension. Or the battery ran down with the lens extended. Believe it or not, one BIG contributor to lens errors is using a camera case. Sand, gunk, case fibers, etc... accumulate at the bottom of the case. These materials love to cling to the camera by electrostatic build-up from the camera rubbing against the side of the case (especially those cases with soft fibrous intreriors). Once these materials work their way into the lens mechanism, that's all she wrote. I have many cameras, and NEVER use a case for this very reason.

A camera owner that suffers this problem may have no recourse for having the camera repaired. Many camera makers will not honor repairing this problem under warranty as they claim it is due to impact damage to the camera, or sand or debris getting into the lens gearing mechanism (neither of which is covered under warranty). The quoted repair cost is usually close to or more than what the camera is actually worth.

Fortunately, about half the cameras that suffer this failure can easily be fixed by one of the following methods. None of these methods involve opening the camera, although some have potential to cause other damage to the camera if excessively done. If the camera is still under warranty, before trying any of these, please please first contact your camera's maker to see if they'll cover the repair, or to determine how much they'll charge for the repair. Who knows, you might get lucky. But if they quote you a number that's higher than the value of your camera, you may want to consider the following methods.

The methods are listed in the order of risk of damaging your camera. Thus make sure you try them in the listed order. And remember, these fixes (especially #6 and 7) should only be considered for a camera that's out of warranty, who's cost of repair would be excessive, and would otherwise be considered for disposal if unrepaired:

Fix #1: Remove the batteries from the camera, wait a few minutes. Put a fresh set of batteries back in (preferably rechargeable NiMH 2500mah or better) and turn the camera on. If that didn't work, try pressing and holding the Function or OK button while turning the camera on.

Fix #2: Remove the batteries, then remove the memory card. Then install new batteries, and turn on the camera. If you get an Error E30, it means you don't have a memory card installed, so turn it off, slip in the memory card and turn it on one last time.

Fix #3: Insert the cameras Audio/Video (AV) cable, and turn the camera on. Inserting this cable ensures that the camera's LCD screen remains off during the start process. Thus extra battery power is available to the camera's lens motor during startup. This extra power can be useful in overcoming grit or sand particals that may be jamming the lens. If the AV cable doesn't fix the lens error by itself, consider keeping this cable installed while trying fixes 4, 5, and 7 as a means to provide extra help to these fixes. But note that I DON'T recommend keeping the cable installed during Fix 6 as you may damage the AV port while tapping the camera. Reinsert the cable only AFTER tapping the camera.

Fix #4: Place the camera flat on its back on a table, pointed at the ceiling. Press and hold the shutter button down, and at the same time press the power-on button. The idea is that the camera will try to autofocus while the lens is extending, hopefully seating the lens barrel guide pins in their slots.

Fix #5: Blow compressed air in the gaps around the lens barrels with the idea of blowing out any sand or grit that may be in there jamming the lens. Other variations include blowing with a hair dryer in "no heat" setting, or sucking the gaps with a vacuum (careful with this one).

Now we're entering into the realm of potentially damaging your camera in conducting the fix. There is definitely some risk here, so take care when conducting the following two fixes.

Fix #6: Repeatedly tap the padded/rubber usb cover on a hard surface with the intent of dislodging any particles that may be jamming the lens. Other variations include hitting a side of the camera against the palm of your hand. A lot of people have reported success with this method. HOWEVER, there is also some potential for damaging or dislodging internal components with this method, such as unseating ribbon cables, or cracking LCD screens.

Fix #7: Try forcing the lens. More people have reported success with this method than with any of the other methods. HOWEVER, there's obviously some potential for damaging your camera by using this method. Variations include gently pulling, rotating, and/or twisting the lens barrel while hitting the power button. Attempt to gently straighten or align the barrel if it's crooked or twisted. Another variation includes looking for uneven gaps around the lens barrel, and then pushing on the side of the lens barrel that has the largest gap (note pushing the lens barrel all the way in is NOT recommended as it may become stuck there). While doing any of the above, listen for a click that indicates that the lens barrel guide pins may have reseated in their guide slots. If you hear this click, immediately stop and try the camera.

Sony Cyber-Shot... | Answered on Dec 02, 2010


Many DSC-S40 users have had this problem and the great man Bob Allen has posted a fix (see link at end) that worked for me and many others. (NB I rapped mine twice according to his instructions and it now works fine). If Bob's 'fix' doesn't work there is another fix at the end of this link (Page 23 when I last looked) that I haven't tried.
Bob Allen- 25th Jul 2006 18:04
Quick update:

I fixed the camera myself as follows:

1. Hold camera firmly in left hand
2. Smartly rap front of camera with knuckles of right hand on the "Cyber-shot" logo.

It worked, now the LCD is working again for free.

Guess I don't need to pay Sony $111.00 for repair service.

http://www.pechorin.com/index.cgi?article=268493&action=article&page=1

Sony Cyber-Shot... | Answered on Dec 02, 2010


Consider NOT connecting the camera to the computer.

Once the card is plugged in, it will appear to your computer as a removable drive. You can use the operating system's drag&drop facility to copy pictures from the card to the computer's hard drive.

There are also plenty of photo catalog software packages out there, some free, some not, that can transfer and catalog your pictures so you can quickly find pictures from Susie's birthday party, for example. Just do a google search for "photo catalog software". Or you can use any photo cataloging program.

Sony Cyber-Shot... | Answered on Nov 28, 2010


With digital cameras, blurred photos are almost always a result of camera shake. You need to hold the camera still even after pressing the button, as there is often a short delay before the shutter fires.

Many digital cameras have a two-stage shutter press- first pressure causes the camera to focus, then the follow through pressure takes the picture. If you are rushing this, you may get unfocussed shots.

Finally, make sure that you have not left the camera in Macro mode. This is a special extreme close-up mode offered by some cameras, and it does not allow autofocus on objects at normal distances. The icon for Macro mode is a little flower.

If none of these is the problem, there may be a fault requiring service (probably not economically viable unless they will do it under warranty).

Sony Cyber-Shot... | Answered on Nov 26, 2010


Hi,


Error: TURN THE POWER OFF AND ON AGAIN is displayed on the LCD screen when the Lens Mechanism is stuck or when affected by any malfunction. If turning the power on and off again does not resolve the error message, try doing a power reset and Initialize option.

Performing a manual power reset

Turn off the camera.

Remove the battery pack.

Press and hold the power button for 30 seconds.

Allow the camera to remain without power for 60 seconds.

Reinsert the battery pack.

Turn on the camera.

To reset the Camera back to factory default, select the INITIALIZE Option from the SET UP1 Menu of the Camera to OK.This will set the user defined settings back to factory default. The images and videos will not get deleted.


If the issue persists, service may be required.


Good Luck!!

KenSolutions

FixYa

Sony Cyber-Shot... | Answered on Nov 10, 2010


check the contrast setting make it default or 50/50

Sony Cyber-Shot... | Answered on Nov 05, 2010


You can go to almost any electronic store and find a matching USB cable - (secret a lot of computer cords are interchangable) hook it to the computer and download it...

Sony Cyber-Shot... | Answered on Nov 03, 2010


If you want to permanently delete the pics from the card after they are safely downloaded to your computer, just go into the camera menu and find "format" and follow the on-screen instructions.

Sony Cyber-Shot... | Answered on Nov 02, 2010


Hello there,

Try to put in fresh newly charged battery on your camera.

With your camera turned OFF, hold the camera on your right hand with the lens facing the ground. Then hit the camera's base on your left palm as you push the button to turn on the camera. You might have to do this a few times. What happens is that there could be a grit of sand that got stuck between your lens' barrel and the camera's base, preventing the lens to retract freely. If the above solution does not work, you might want to apply a bit of force by twist-pushing the lens inside with your index finger while trying to turn on the camera. The idea here is to remove that grit out of the camera.

Please let me know how this goes. Thank you for using FixYa.

Sony Cyber-Shot... | Answered on Oct 30, 2010


Flash needs more battery power than daylight photography. It sounds like your battery is no longer up to the job.

Sony Cyber-Shot... | Answered on Oct 25, 2010


Hi,


Error: TURN THE POWER OFF AND ON AGAIN is displayed on the LCD screen when the Lens Mechanism is stuck or when affected by any malfunction. If turning the power on and off again does not resolve the error message, try doing a power reset and Initialize option.

Performing a manual power reset

Turn off the camera.

Remove the battery pack.

Press and hold the power button for 30 seconds.

Allow the camera to remain without power for 60 seconds.

Reinsert the battery pack.

Turn on the camera.

To reset the Camera back to factory default, select the INITIALIZE Option from the SET UP1 Menu of the Camera to OK.This will set the user defined settings back to factory default. The images and videos will not get deleted.


If the issue persists, service may be required.


Thanks,

KenSolutions

FixYa

Sony Cyber-Shot... | Answered on Oct 21, 2010


there is problem with your lens block adjustment out.it cover by re adjust the lens block by opening your camera.when its fix then it will take picture.

Sony Cyber-Shot... | Answered on Oct 20, 2010


there is problem with lcd need to replaced.

Sony Cyber-Shot... | Answered on Oct 20, 2010


tap or hit the cybershot logo. It fixed my white screen. I didnt think it would work but sure enough. My camera is working like new.

Sony Cyber-Shot... | Answered on Oct 20, 2010


Fixing a Lens Error on a Digital Camera


This has to be THE most common failure mode for a digital camera. Some common error messages that might show up on the LCD's of cameras with this problem include "E18 lens error", or "lens error, restart camera". Some cameras might show nothing at all, but merely make a beeping noise as the lens goes out, then in, then the camera shuts off. Sometimes the lens won't even move.

The problem is actually quite common throughout all camera brands. Usually it's sand or grit interfering with the lens extension mechanism. Or the camera's been dropped with the lens extended. Or the camera has been powered on, but the lens had been blocked preventing its extension. Or the battery ran down with the lens extended. Believe it or not, one BIG contributor to lens errors is using a camera case. Sand, gunk, case fibers, etc... accumulate at the bottom of the case. These materials love to cling to the camera by electrostatic build-up from the camera rubbing against the side of the case (especially those cases with soft fibrous intreriors). Once these materials work their way into the lens mechanism, that's all she wrote. I have many cameras, and NEVER use a case for this very reason.

A camera owner that suffers this problem may have no recourse for having the camera repaired. Many camera makers will not honor repairing this problem under warranty as they claim it is due to impact damage to the camera, or sand or debris getting into the lens gearing mechanism (neither of which is covered under warranty). The quoted repair cost is usually close to or more than what the camera is actually worth.

Fortunately, about half the cameras that suffer this failure can easily be fixed by one of the following methods. None of these methods involve opening the camera, although some have potential to cause other damage to the camera if excessively done. If the camera is still under warranty, before trying any of these, please please first contact your camera's maker to see if they'll cover the repair, or to determine how much they'll charge for the repair. Who knows, you might get lucky. But if they quote you a number that's higher than the value of your camera, you may want to consider the following methods.

The methods are listed in the order of risk of damaging your camera. Thus make sure you try them in the listed order. And remember, these fixes (especially #6 and 7) should only be considered for a camera that's out of warranty, who's cost of repair would be excessive, and would otherwise be considered for disposal if unrepaired:

Fix #1: Remove the batteries from the camera, wait a few minutes. Put a fresh set of batteries back in (preferably rechargeable NiMH 2500mah or better) and turn the camera on. If that didn't work, try pressing and holding the Function or OK button while turning the camera on.

Fix #2: Remove the batteries, then remove the memory card. Then install new batteries, and turn on the camera. If you get an Error E30, it means you don't have a memory card installed, so turn it off, slip in the memory card and turn it on one last time.

Fix #3: Insert the cameras Audio/Video (AV) cable, and turn the camera on. Inserting this cable ensures that the camera's LCD screen remains off during the start process. Thus extra battery power is available to the camera's lens motor during startup. This extra power can be useful in overcoming grit or sand particals that may be jamming the lens. If the AV cable doesn't fix the lens error by itself, consider keeping this cable installed while trying fixes 4, 5, and 7 as a means to provide extra help to these fixes. But note that I DON'T recommend keeping the cable installed during Fix 6 as you may damage the AV port while tapping the camera. Reinsert the cable only AFTER tapping the camera.

Fix #4: Place the camera flat on its back on a table, pointed at the ceiling. Press and hold the shutter button down, and at the same time press the power-on button. The idea is that the camera will try to autofocus while the lens is extending, hopefully seating the lens barrel guide pins in their slots.

Fix #5: Blow compressed air in the gaps around the lens barrels with the idea of blowing out any sand or grit that may be in there jamming the lens. Other variations include blowing with a hair dryer in "no heat" setting, or sucking the gaps with a vacuum (careful with this one).

Now we're entering into the realm of potentially damaging your camera in conducting the fix. There is definitely some risk here, so take care when conducting the following two fixes.

Fix #6: Repeatedly tap the padded/rubber usb cover on a hard surface with the intent of dislodging any particles that may be jamming the lens. Other variations include hitting a side of the camera against the palm of your hand. A lot of people have reported success with this method. HOWEVER, there is also some potential for damaging or dislodging internal components with this method, such as unseating ribbon cables, or cracking LCD screens.

Fix #7: Try forcing the lens. More people have reported success with this method than with any of the other methods. HOWEVER, there's obviously some potential for damaging your camera by using this method. Variations include gently pulling, rotating, and/or twisting the lens barrel while hitting the power button. Attempt to gently straighten or align the barrel if it's crooked or twisted. Another variation includes looking for uneven gaps around the lens barrel, and then pushing on the side of the lens barrel that has the largest gap (note pushing the lens barrel all the way in is NOT recommended as it may become stuck there). While doing any of the above, listen for a click that indicates that the lens barrel guide pins may have reseated in their guide slots. If you hear this click, immediately stop and try the camera.

Sony Cyber-Shot... | Answered on Oct 16, 2010

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