20 Most Recent Kensington PocketMouse 72214 Questions & Answers

No problem... just buy a different brand of mouse. Kensington won't update drivers.

Kensington... | Answered on Jun 27, 2017

I have a Kensington Model K72214 Mouse. The dial does not work properly: instead of scrolling it spins. Also I am wondering where the on/off switch is on this.

Kensington... | Answered on Apr 11, 2013

Hi softfir,

I have never used one of those mice personally but those small ones should be designed the same way when it comes to the battery door. If you looked on the bottom of the mouse and there is no indication of a battery door, there may be a hidden door on the top of the mouse. Try this and see if it works:

Turn the mouse around with the label facing upside-down. Holding it with both hands, place your thumbs on the left and right side a little below the Kensington label. Using your thumbs, push the top of the mouse forward to see if the cover comes off easily and reveals the battery compartment.

Good luck and let me know if this helps,

Dragon PC Training & Repair

Kensington... | Answered on Mar 02, 2013

remove the small screw from underneath the mouse, its at the back towards where your palm would be. Then slide the top silver part of the mouse back its a little tough but it will come off. Uses 2 AAA batteries.

Kensington... | Answered on Dec 16, 2012

For the Kensington Wireless Mouse 72214. Press the scroll wheel and the inset button on the bottom at the same time. This turns it on and off.
Press the inset button and the button on the end of the USB receiver at the same time and you will connect to the computer for use.


Kensington... | Answered on Nov 21, 2011

Hello figueroajose,

Welcome, and thank you for using FixYa!

Your answer is, that as soon as you turn your mouse off and then back on, it enters discovery mode. The mouse has to be setup in your particular Opertaing System though, and that part you did not list here.

Have a great day!

Kensington... | Answered on Sep 11, 2011

Please visit this website to download and install the latest drivers for your mouse. This mouse does not currently have drivers available for Windows Seven which may cause the device to malfunction on newer systems.

Kensington... | Answered on Jun 10, 2011

i have the mini m. for awile want to install in another notebook dont remenber how> helpppp

Kensington... | Answered on Apr 06, 2011

I have the same problem. somebody please answer

Kensington... | Answered on Mar 20, 2011

Check your mouse if this rechargeable or have a battery at the back of your mouse..on my experience this kind of mouse is rechargeable type...

see attached picture...


Kensington... | Answered on Mar 10, 2011

The first thing you gotta do is insert two AAA batteries into the mouse. The batteries are supplied -- and in my case at least, they were Energizers -- but the battery cover is very difficult to get off. All I can tell you is -- keep pressing down and forward, like the instructions say, and eventually you'll get it. You just might sweat off several pounds first.

The next issue could have been avoided if the instructions had simply told me what NOT to do. (I subsequently emailed Kensington and WAS told NOT to do it.) To connect the cordless mouse, you plug a tiny receiver into the USB port in lieu of a cord. But you MUST use a port on the computer itself. You CANNOT plug the receiver into a USB hub. If you try to, the receiver's pilot light will light up, but you won't be able to establish a link with the mouse.

With the receiver properly connected, establishing the link involves simply pressing a button on the receiver, then pressing the "connect" button on the mouse. When you press the receiver button, the pilot light starts to blink. When you establish the link, the pilot light glows steadily, but flickers each time you move the mouse. The linking procedure is simple enough, except that the `connect" button is recessed into the bottom of the mouse, and thus needs a pen or some similar object to press it.

After doing all this, I still thought the mouse wasn't working properly, but to be fair, this issue WAS covered in the instructions. This optical mouse is picky about the surfaces you use it on. It turns out that the worst surface to use is a black, reflective one -- which exactly describes my computer table. After putting the mouse on a sheet of white paper, everything was fine. I have to say, though, that this was NOT an issue with the optical mouse I'd been using -- which is probably why I glossed over that part of the instructions.

Kensington... | Answered on Mar 05, 2011

Observe to ascertain that is a wireless optic. usually wireless optic mouses require the adaptor section of be pluged to the computer to capture the signals. Also, mouse should light up soon after batteries were inserted in compartment. Power off the computer completely, repower on should capture the new settings.

Kensington... | Answered on Feb 06, 2011

Have you tried Duracell?

Kensington... | Answered on Jan 08, 2011

Its a very nice product which saves your time and efforts.
if you are facing any problem with it try its manual, if dont have it download it from


Kensington... | Answered on Dec 10, 2010

Hello, If you have another mouse,maybe a usb mouse,try that one and see or restart your system and try again Regards

Kensington... | Answered on Dec 08, 2010

Wireless Installation

Plug in the receiver to your usb port. Install batteries to mouse.

To establish a wireless connection, press the connect

button on the end of the receiver. Then, press the

connect button on the bottom of the mouse.

Click a button on the mouse to go..

Repeat this procedure when replacing the batteries.

IMPORTANT: This wireless device is similar to an FM radio, by

adjusting the antenna you can get better reception. You may

also want to experiment with different locations and positions

of the receiver.

The little light on the receiver should light up and flash fast untill it sees the mouse signal.

Kensington... | Answered on Nov 18, 2010

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