20 Most Recent Macally BTMicro Mouse Questions & Answers

You have to press both left and right button and the middle.

Q: After pairing my mouse, the button click works but cursor tracking does not move. What can I do?A: The cursor tracking problem is because red sensor LED is not on. Please try another set of battery or fully charge battery again, and verify if bottom red LED turns on. If red LED still does not turn on, please remove batteries from mouse, press and hold the pairing button for 5 seconds, next press and hold the left and right buttons simultaneously for 10 seconds, followed by several clicks. Install the battery into mouse, you should see red LED turns on, mouse cursor will move.

Not supported for VISTA yet.

Q: After pairing my mouse, the button click works but cursor tracking does not move. What can I do?A: The cursor tracking problem is because red sensor LED is not on. Please try another set of battery or fully charge battery again, and verify if bottom red LED turns on. If red LED still does not turn on, please remove batteries from mouse, press and hold the pairing button for 5 seconds, next press and hold the left and right buttons simultaneously for 10 seconds, followed by several clicks. Install the battery into mouse, you should see red LED turns on, mouse cursor will move.

Click on the Apple menu in the top left corner of the screen.
Select "System Preferences" from the dropdown menu.
Click on the "Mouse" or "Trackpad" icon in the preferences, depending on the Macally device you are using.
In the "Scroll & Zoom" tab, look for the "Scroll Lock" option and uncheck it.
This should disable scroll lock on your Macally device. If the "Scroll Lock" option is not available in the system preferences, you may need to install the latest drivers for your Macally device."

You should be able to do that by pressing the "Fn + Scroll Lock (F14)" keys simultaneously.

There are a few potential reasons why your Macally keyboard is not staying on even when fully charged:

1. Battery issues: The battery in the keyboard may be faulty or malfunctioning. It's possible that the battery is not holding a charge or is not working properly.
2. Power management settings: Check your keyboard's power management settings and make sure that it is set to stay on when fully charged. Some keyboards have a sleep mode that turns off the keyboard when not in use to conserve power.
3. Connectivity issues: Make sure that the keyboard is properly connected to your computer. Also check if the keyboard works with other devices.
4. Firmware update: Make sure you have the latest firmware update for your keyboard. Sometimes an update can fix any bugs that cause the keyboard to turn off when it's fully charged.
5. Damaged charging port: The charging port of the keyboard may be damaged and not able to charge the battery.

It's recommended to contact the manufacturer's customer support team, they will be able to assist you in diagnosing the problem and provide a solution. If the keyboard is still under warranty, you may be able to get it repaired or replaced for free.

the manual should cover that. but varies, on actual use. the keyboard goes to sleep. the longer is sleeps the longer the battery last. why not just let it do its thing until it dies or makes chararcters like this ou[aopiup0[ep[ ibp[em iepoifpeo[p[eifkp no model keyboard told so can not RTM to you.

If you prefer the top row of keys to always behave as standard function keys without holding the Fn key:

1. Choose System Preferences from the Apple menu.
2. Click Keyboard.
3. Click the Keyboard tab if it's not already highlighted.
4. Select "Use all F1, F2, etc. keys as standard function keys"

Adding the keyboard is one thing but without the correct driver, your pc will not be able to recognise it or make it usable. Check in your device list to see if it shows up and whether it is functioning. If not, you need to download the correct driver from the keyboard manufacturer.

It sounds as if it is dead and you may have to purchase another, (obviously check batteries connections first) find out if there is still warranty left as i'm not sure if it will be classed as a consumable.

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