20 Most Recent Casio Exilim EX-Z55 Digital Camera Questions & Answers


send into repairs. Check out their website for contact information.

Casio Exilim... | Answered on Apr 02, 2016


Try the procedures in this tip.

Casio Exilim... | Answered on Jan 25, 2013


Consider NOT connecting your camera to your computer.


The best way to download pictures from your camera to your computer involves removing the memory card from the camera and plugging it into a card reader (either built-in to the computer or connected via USB or FireWire). This is likely to be faster than connecting the camera to the computer, and won't run down your camera's batteries.


Once the card is plugged in, it will appear to your computer as a removable drive. You can use the operating system's drag&drop facility to copy pictures from the card to the computer's hard drive, the same way you copy any other files. Or you can use any photo cataloging program such as Picasa.

Casio Exilim... | Answered on Jan 25, 2013


Consider NOT connecting your camera to your computer.


The best way to download pictures from your camera to your computer involves removing the memory card from the camera and plugging it into a card reader (either built-in to the computer or connected via USB or FireWire). This is likely to be faster than connecting the camera to the computer, and won't run down your camera's batteries.


Once the card is plugged in, it will appear to your computer as a removable drive. You can use the operating system's drag&drop facility to copy pictures from the card to the computer's hard drive, the same way you copy any other files. Or you can use any photo cataloging program such as Picasa.

Casio Exilim... | Answered on Jan 25, 2013


This sounds like a stuck shutter. Has the camera been left inactive for an extended period? If so, see this link for troubleshooting steps for this problem.

Casio Exilim... | Answered on Dec 16, 2012


Hi,

Here is a tip that I wrote about how to find the manuals, drivers, downloads andsupport for Digital Cameras.

DigitalCamera Manuals, Drivers, Downloads, and Support How to easilydownload Pictures from Digital Camera
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Casio Exilim... | Answered on May 08, 2011


Consider NOT connecting your camera to your computer.

The best way to download pictures from your camera to your computer involves removing the memory card from the camera and plugging it into a card reader (either built-in to the computer or connected via USB or FireWire). This is likely to be faster than connecting the camera to the computer, and won't run down your camera's batteries.

Once the card is plugged in, it will appear to your computer as a removable drive. You can use the operating system's drag&drop facility to copy pictures from the card to the computer's hard drive, the same way you copy any other files. Or you can use any photo cataloging program.

Casio Exilim... | Answered on Apr 04, 2011


Fixing a Lens Error on a Digital Camera


This has to be THE most common failure mode for a digital camera. Some common error messages that might show up on the LCD's of cameras with this problem include "E18 lens error", or "lens error, restart camera". Some cameras might show nothing at all, but merely make a beeping noise as the lens goes out, then in, then the camera shuts off. Sometimes the lens won't even move.

The problem is actually quite common throughout all camera brands. Usually it's sand or grit interfering with the lens extension mechanism. Or the camera's been dropped with the lens extended. Or the camera has been powered on, but the lens had been blocked preventing its extension. Or the battery ran down with the lens extended. Believe it or not, one BIG contributor to lens errors is using a camera case. Sand, gunk, case fibers, etc... accumulate at the bottom of the case. These materials love to cling to the camera by electrostatic build-up from the camera rubbing against the side of the case (especially those cases with soft fibrous intreriors). Once these materials work their way into the lens mechanism, that's all she wrote. I have many cameras, and NEVER use a case for this very reason.

A camera owner that suffers this problem may have no recourse for having the camera repaired. Many camera makers will not honor repairing this problem under warranty as they claim it is due to impact damage to the camera, or sand or debris getting into the lens gearing mechanism (neither of which is covered under warranty). The quoted repair cost is usually close to or more than what the camera is actually worth.

Fortunately, about half the cameras that suffer this failure can easily be fixed by one of the following methods. None of these methods involve opening the camera, although some have potential to cause other damage to the camera if excessively done. If the camera is still under warranty, before trying any of these, please please first contact your camera's maker to see if they'll cover the repair, or to determine how much they'll charge for the repair. Who knows, you might get lucky. But if they quote you a number that's higher than the value of your camera, you may want to consider the following methods.

The methods are listed in the order of risk of damaging your camera. Thus make sure you try them in the listed order. And remember, these fixes (especially #6 and 7) should only be considered for a camera that's out of warranty, who's cost of repair would be excessive, and would otherwise be considered for disposal if unrepaired:

Fix #1: Remove the batteries from the camera, wait a few minutes. Put a fresh set of batteries back in (preferably rechargeable NiMH 2500mah or better) and turn the camera on. If that didn't work, try pressing and holding the Function or OK button while turning the camera on.

Fix #2: Remove the batteries, then remove the memory card. Then install new batteries, and turn on the camera. If you get an Error E30, it means you don't have a memory card installed, so turn it off, slip in the memory card and turn it on one last time.

Fix #3: Insert the cameras Audio/Video (AV) cable, and turn the camera on. Inserting this cable ensures that the camera's LCD screen remains off during the start process. Thus extra battery power is available to the camera's lens motor during startup. This extra power can be useful in overcoming grit or sand particals that may be jamming the lens. If the AV cable doesn't fix the lens error by itself, consider keeping this cable installed while trying fixes 4, 5, and 7 as a means to provide extra help to these fixes. But note that I DON'T recommend keeping the cable installed during Fix 6 as you may damage the AV port while tapping the camera. Reinsert the cable only AFTER tapping the camera.

Fix #4: Place the camera flat on its back on a table, pointed at the ceiling. Press and hold the shutter button down, and at the same time press the power-on button. The idea is that the camera will try to autofocus while the lens is extending, hopefully seating the lens barrel guide pins in their slots.

Fix #5: Blow compressed air in the gaps around the lens barrels with the idea of blowing out any sand or grit that may be in there jamming the lens. Other variations include blowing with a hair dryer in "no heat" setting, or sucking the gaps with a vacuum (careful with this one).

Now we're entering into the realm of potentially damaging your camera in conducting the fix. There is definitely some risk here, so take care when conducting the following two fixes.

Fix #6: Repeatedly tap the padded/rubber usb cover on a hard surface with the intent of dislodging any particles that may be jamming the lens. Other variations include hitting a side of the camera against the palm of your hand. A lot of people have reported success with this method. HOWEVER, there is also some potential for damaging or dislodging internal components with this method, such as unseating ribbon cables, or cracking LCD screens.

Fix #7: Try forcing the lens. More people have reported success with this method than with any of the other methods. HOWEVER, there's obviously some potential for damaging your camera by using this method. Variations include gently pulling, rotating, and/or twisting the lens barrel while hitting the power button. Attempt to gently straighten or align the barrel if it's crooked or twisted. Another variation includes looking for uneven gaps around the lens barrel, and then pushing on the side of the lens barrel that has the largest gap (note pushing the lens barrel all the way in is NOT recommended as it may become stuck there). While doing any of the above, listen for a click that indicates that the lens barrel guide pins may have reseated in their guide slots. If you hear this click, immediately stop and try the camera.

Casio Exilim... | Answered on Nov 30, 2010


Hello

The problem is that the lens has become stuck in the barrel after dropping it. There are some DIY solutions you could try, but the probability is that you will have to get it fixed by a professional.

Use these at own risk as it may further damage the camera.

Firstly , try connecting your ac adapter or usb cable.

Try holding the shutter button while switching on the camera.

Look at the lens , and if some of the lens 'circles' is misaligned or not concentric then try wiggling it (while holding camera lens down).

Try gently pushing or pulling the lens when it extends but this is risky as it may cause the lens barrel to slip out of its guidance system.

Another way to do this is to place the camera lens down on a hard surface and then power it up. Be sure to use a soft cloth or something similar as to not scratch your lens or casing. Let the lens push the camera up and down a few times and sometimes the little resistance provided by the camera is enough to get things going again.

Try hitting your camera near the lens on the body with the soft tissue on the palm of your hand.

Other than that , I would take the camera to a repair center for a evaluation to see if it would cost more to repair than to replace the camera.

If it is still under warranty I would suggest you take it in before trying any of these steps and remove any off-brand batteries or accessories as some stores are really fussy about warranty repairs on camera's with non-brand accessories.

Hope the advise is useful.

Regards
Andrea

Casio Exilim... | Answered on Sep 03, 2010


No. The EX-Z55 is designed to work with SD cards, not SDHC cards. You'll need to stay with cards 2GB and smaller.

Casio Exilim... | Answered on Aug 11, 2010


camera's onboard memory is only 8MB, maybe 1 or 2 high resolution photo. delete the photo on the camera to clear error message and use only no more than 2 gig of sd card. It does not work with higher than 2 gig which is SDHC type sd card.

Casio Exilim... | Answered on Aug 07, 2010


http://www.casio.com/support/techsupport/0FA55BD6-45AA-4F2D-9C44-1292D0BD0D91

The above says to try another card. If that doesn't work try to send the camera in to Casio.com for evaluation.

I wish you luck in repairing this camera.

Casio Exilim... | Answered on Aug 06, 2010


That's a system error related to the automatic focus and since it's caused by a failure with the integrated components of the camera, it needs to be sent in to be fixed (i.e. the camera replaced under warranty) Call 800-706-2534 and keep choosing option 2 and they will tell you where to send it.

Casio Exilim... | Answered on Apr 29, 2010


It sounds like you have a very slow memory card, go to a reputable store and ask for the fastest card they have, they are not much and worth it. Remember dirt sand and dust are your cameras enemy, avoid dirt, and get a dust proof bag to keep it in.

Casio Exilim... | Answered on Apr 25, 2010


Seen a few of these, with no apparent fix. regarding the 0e01 error, I heard it really got fixed by a firware update. A firmware update is not available through the casio site though, not for your model. Try taking out the batteries for 24 hours, the SD card aswell, and when you put back the bats(use good NimHs), don't put back the card. See what happens. Also try connecting to electricity through the adapter. What about warranty? have you contacted casio? Do they have anything usefull to say or are they only qualified to answer the phone and offer you a 200 $ repair/replacement? Good luck

Casio Exilim... | Answered on Feb 24, 2010


Dear Fixya, Thank you for the e mail asking me how I fixed the problem. I fixed the problem by......."

For solution to problem please send me $25 one off payment or $15 per month"....Thank you....

How stupid do you lot think peole are...honesltly, you charge for a solution, and then expect peolple to provide solutions to you for free...wake up and smell the coffee **** heads.

Casio Exilim... | Answered on Oct 21, 2009

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