20 Most Recent
Questions & Answers
Add toner see instructions in front cover to replace toner
You say you have checked the toner and there is "enough inside", I don't know how you can check this and the error suggests that the cartridge needs replacing. Have you tried a new cartridge ? This is the first step.
Is the cartridge you get the error with a Ricoh cartridge or a compatible. If compatible this could be the cause of your error.
on Feb 28, 2017
What is sc819 for ricoh aficio c4501
teebee1234 teebee1234 is offline
Ricoh Aficio 2035 SC819 Error Code
teebee1234's Avatar Join Date
Yeah most likely the Hard Drive, just replace them with off the shelf ones. Could also be the dimms, controller, nvram or firmware. I would unplug the HDD first and try rebooting (clean and reseat the dimms while you're at it). If it boots up ok then replace the HDD. If still the error with the drive disconnected, swap out the memory dimms. Try reloading firmware before replacing any other parts.
on Oct 12, 2018
Printer Ricoh sp 210SU "service call error SC491". using compatable cartridge instead of Ricoh original. Service centre suggests to change the cartridge to solve the issue. any idea else pl share me
SC491 on a Ricoh SP 210SU is a code for bias leak.
The machine detects that a bias leak has occured from the drum charge, development charge or transfer charge.
PWM signals are sampled at 20 msec. intervals. This SC is issued if 10 PWM samplings within 200 msec. are abnormal.
• HVPS (high voltage power supply) harness loose, broken, defective
• HVPS board defective
• AIO terminal defective (the terminal for the toner cartridge)
• Cycle the machine off/on
• Check all the harness connections of the HVPS
• Check spring-loaded AIO terminal installation behind the HVPS.
• Replace HVPS.
Usually this error is related to the cartridge. Some manufacturers of compatible cartridges will replace the cartridge with a new one.
At least they should give a discount based on how many pages that was printed before it failed.
I have not seen this problem with a new genuine Ricoh cartridge.
It is important that the cartridge is not refilled more then 3 times. There is no counter on this, and companies that refill cartridges they collect (with unknown number of cartridges) may have problems quite often.
on Oct 10, 2018
Not finding what you are looking for?