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Problems with IBM 2 ft. Serial RS-232 Cable?

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RS-232 problem. Please help
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Specifications

Key Features

Package Qty.1

Cable FunctionCable

Cable TypeSerial RS-232

Length2.46 ft.

Connectors

Left Connector TypeRJ-45

Left GenderMale

Right Connector TypeD-Sub

IBM Contact Information

Main support number1-800-IBM-4YOU / (1-800-426-4968)

Email supportaskibm@vnet.ibm.com

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