20 Most Recent
Questions & Answers
SD Card and disc stuck in CD slot of Alienware M14x?
try taking a small piece of wire and bending a small hook into one end slide it in on TOP of the stuck disc and hooking the center hole of the disc, (you don't want to get the wire under the disc because you could damage the disc reading hardware) also once you have the disk hooked you may have to use the tweezers to gently hold the front of the disc up to align with the slot as your pulling it out. you should feel a little resistance but don't try to force the disc out too hard.
on Mar 23, 2015
When booting the computer the screen is black screen
If the screen is just Black all the time, Try removing the ram and battery pack. Then leave it for 10 mins before putting them back.
If this doesn't work Remove the hard drive and power it up without the hard drive, If the screen powers up the hard drive is the problem.
Let me know and I will go through the problem with you.
Hope this helps.
on Jan 24, 2015
Enable lan network
You need to install the LAN driver.
You can download the LAN and device drivers from Dell WEB site,
the support download page. Make sure you select your model desktop or laptop,
better still, type in the Service Tag number, it is printed on the label on the
bottom of the laptop and on the back or sides of a desktop. (If the Service Tag
label is missing then go into the BIOS setting and on one of the BIOS pages,
the Service Tag number will be displayed). This will open the page where the
specific drivers for your model computer are located. Also make sure you select
the Windows of the drivers for your Windows operating system. Click on this
link to download the drivers: -
on May 04, 2013
Overheating When the CPU overheats then it will shut down (i.e. thermal overload) and won't boot up again until it has cooled down. If this is the problem is not fixed then the CPU will eventually fail.
A faulty fan causes the problem or the fan and heat sink assembly are clogged with dust.
Check the CPU fan to see if it spins freely, if not replace the fan.
If the fan and heat sink is clogged with dust the remove the dust and make sure the vents are clear and dust free. Use a small brush and can of compressed air to do this.
on Mar 10, 2013
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