20 Most Recent Dell Alienware M14x Notebook Questions & Answers

Reset the router to factory. Also, be sure there are no IP address conflicts on your network. It might be that one of your routers already is using an address. DO you have multiple routers on your network?

Dell Alienware... | Answered on Feb 24, 2018

try taking a small piece of wire and bending a small hook into one end slide it in on TOP of the stuck disc and hooking the center hole of the disc, (you don't want to get the wire under the disc because you could damage the disc reading hardware) also once you have the disk hooked you may have to use the tweezers to gently hold the front of the disc up to align with the slot as your pulling it out. you should feel a little resistance but don't try to force the disc out too hard.

Dell Alienware... | Answered on Mar 23, 2015


If the screen is just Black all the time, Try removing the ram and battery pack. Then leave it for 10 mins before putting them back.
If this doesn't work Remove the hard drive and power it up without the hard drive, If the screen powers up the hard drive is the problem.

Let me know and I will go through the problem with you.
Hope this helps.


Dell Alienware... | Answered on Jan 24, 2015


I know people who have tried but haven't had much luck. They use a USB capture device in review mode instead but you may get a slight delay on some cheap models but a good quality one is pretty instant.

Hope this helps

Dell Alienware... | Answered on Jan 24, 2015


If you go in to my computer and right click on the CD symbol and click eject does it still not eject.


Dell Alienware... | Answered on Jan 24, 2015


There is no number lock key as such, You could either use an external usb keyboard or an on screen keyboard program.

Hope this helps.

Dell Alienware... | Answered on Jan 24, 2015

Remove main battery, get a stiff toothbrush and clean battery terminal in laptop and prongs on batteries. Install battery and charge, if no change! rechargeable battery needs to be replaced.

Dell Alienware... | Answered on Nov 04, 2014

Try going in to Safe mode. This loads the basic drivers and if you have a problem with hardware, it will still open up Windows.
Turn on computer and immediately press F8.
Any hardware issues will show up in device manager.

Dell Alienware... | Answered on Mar 23, 2014

You need to install the LAN driver.
You can download the LAN and device drivers from Dell WEB site, the support download page. Make sure you select your model desktop or laptop, better still, type in the Service Tag number, it is printed on the label on the bottom of the laptop and on the back or sides of a desktop. (If the Service Tag label is missing then go into the BIOS setting and on one of the BIOS pages, the Service Tag number will be displayed). This will open the page where the specific drivers for your model computer are located. Also make sure you select the Windows of the drivers for your Windows operating system. Click on this link to download the drivers: -

Dell Alienware... | Answered on May 04, 2013

Overheating When the CPU overheats then it will shut down (i.e. thermal overload) and won't boot up again until it has cooled down. If this is the problem is not fixed then the CPU will eventually fail.
A faulty fan causes the problem or the fan and heat sink assembly are clogged with dust.
Check the CPU fan to see if it spins freely, if not replace the fan.
If the fan and heat sink is clogged with dust the remove the dust and make sure the vents are clear and dust free. Use a small brush and can of compressed air to do this.

Dell Alienware... | Answered on Mar 10, 2013

Try system restore/recovery.

Dell Alienware... | Answered on Dec 15, 2012

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