20 Most Recent Maxi-Cosi Priori Questions & Answers


Hi

Which model Priori do you have?

Original Priori was discontinued some time ago - Currently available PrioriFix, PrioriXP and PrioriSPS

Maxi-Cosi Priori | Answered on Sep 14, 2014


Hi

Visit www.maxi-cosi.com and select which country you're in, then choose the model carseat you have and go to the Service tab to download a copy of the User Manual which will show how to adjust harness height.

Maxi-Cosi Priori | Answered on Aug 17, 2014


Hi

If you're in the UK please contact us directly for further instructions on removal of the product.

If you're not in the UK please visit www.maxi-cosi.com and select the country you're in, then choose the Contact Us tab on the right side of the screen for your enquiry to go through to the customer care department who can assist you.

Dorel UK Customer Service

Maxi-Cosi Priori | Answered on Aug 17, 2014


Hi
Please visit www.maxi-cosi.com and select which country you're in, then choose the carseat model you have and under the tab labelled Service you'll find a copy of the User Manual that you can download which contains instructions for removing the fabric.

Maxi-Cosi Priori | Answered on Aug 17, 2014


Hi
Which model Maxi-Cosi Priori is it?

The original Priori was discontinued some time ago and we can no longer support this product for spare parts or repairs. We would advise that this particular seat is replaced.

The Priori SPS, PrioriXP and PrioriFix carseats are still part of the current range so can be supported for spare parts and repairs. If you visit www.maxi-cosi.com and select which country you're in you'll find a Contact Us tab on the right side of the page where you can click to send your enquiry to the customer care team in your country.

Replacement Recommendation for Older Carseats Carseat Bases

Maxi-Cosi Priori | Answered on Aug 17, 2014


Hi Mandy

Due to the safety implications of a carseat harness being incorrectly fitted we are unable to supply a harness to you as a spare part item.

To replace the harness the carseat would need to come in for our engineers to provide replacement and safety checks to ensure product is working as per specification. 1924a6a3-e420-4f10-b6df-f9a1deebe867.jpg

Maxi-Cosi Priori | Answered on Apr 24, 2014


Hi

I have instructions but they're too big to send here I need an e-mail address can you let me know and I can e-mail to you.

Maxi-Cosi Priori | Answered on Mar 23, 2013


It is not possible to buy replacement polystyrene for an original Maxi Cosi Priori as this seat was discontinued production many years ago and is now considered unsafe to use due to the age of the seat.

Maxi-Cosi Priori | Answered on Dec 13, 2011


There is no such thing as an extension for a carseat harness - it would be unsafe. The carseat harness has ample length for your child but will require extending as per the user manual to fit around the child safely.

Maxi-Cosi Priori | Answered on Dec 13, 2011


Full instructions on fabric removal are in your user manual.

Maxi-Cosi Priori | Answered on Dec 13, 2011


Full directions on how to adjust the harness can be found in the user manual. For a replacement user manual go to www.maxi-cosi.com and select the model carseat you have, then download the user manual.

Maxi-Cosi Priori | Answered on Dec 13, 2011


Full instructions can be found in the user manual. If you need a replacement user manual go to www.maxi-cosi.com and select the model carseat you have to download a replacement.

Maxi-Cosi Priori | Answered on Dec 13, 2011


Hi - This means that the carseat is not correctly clicked into place or it could be the base is faulty. If the products are under 2 years old please contact your retailer with proof of purchase for a warranty claim to be made.

Maxi-Cosi Priori | Answered on Nov 29, 2011


Hi Katie - The harness should never be removed from any carseat due to the safety implications of it being incorrectly refitted. Usually it would be recommended that the carseat is sent to our engineers for them to refit the harness correctly however we are unable to offer this service if the product is over five years old and the original Maxi Cosi Priori is at least six years old in the UK. We cannot recommend the continued use of this product.

Maxi-Cosi Priori | Answered on Nov 29, 2011


Hi - The Maxi Cosi Mico is a USA model so for information and assistance on this product please contact Dorel USA at crelations@djgusa.com

Maxi-Cosi Priori | Answered on Nov 29, 2011


Hello Kirsty - The original Maxi Cosi Priori carseat was discontinued in the UK some time ago and replacement polystyrene inserts for this product are no longer available. If it is a Maxi Cosi Priori SPS, XP or Fix model, you can purchase replacement polystyrenes via your local Maxi Cosi retailer or direct from the customer service department on 01284 413 141 Mon-Fri 8.30-4.30.

Maxi-Cosi Priori | Answered on Nov 29, 2011


Good Afternoon

Please visit www.maxi-cosi.com and select the correct country, and then select the carseat you need instructions for and download replacement copy - directions for removal of the fabric will be in the user manual.

Maxi-Cosi Priori | Answered on Nov 10, 2011


Good Afternoon

The yellow plastic IsoFix guides are for assistance only when fitting the unit and make no difference to the performance. If you are able to fit the base so the indicators go green it is fine to continue using without the guides. Alternatively if you need replacement guides they can be ordered via your retailer or direct from our customer service department on 01284 413 141 Mon-Fri 8.30-4.30.

Maxi-Cosi Priori | Answered on Nov 10, 2011


Good Afternoon

Depress the button by the tensioner strap and pull both shoulder straps toward you to lengthen harness.

Maxi-Cosi Priori | Answered on Nov 10, 2011


Good Afternoon

Which carseat do you have? The basic Maxi Cosi Priori was discontinued in the UK some years ago and it is not recommended that it is still used as it will be over 5 years old by now.

Maxi-Cosi Priori | Answered on Nov 10, 2011

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