20 Most Recent Xerox DocuMate 162 Pass-Through Scanner Questions & Answers

Try this link: https://www.xeroxscanners.com/KnowledgeBase/Articles/VIS1386%20-%20Error%20code%20on%20scanner.asp

paper jam but take care if the lamp with any color instead of red it will be no error

Hello.

I am a Support Engineer with Xerox Scanners.E8 is a Paper Jam error that could be caused by: - paper crumpling during scan. - paper is multi-feeding all at once instead of feeding separate. - scanner continuously tries to feed after paper has fed through.

if the paper is crumpling during the scan, make sure the inside of the scanner is clear of any obstructions. use the paper guides in the ADF tray to keep the paper straight when feeding in.if the paper is multifeeding while scanning, fan out the pages before inserting them into the scanner. if problem persists, try cleaning the rollers with rubbing alcohol and a lint free cloth.if scanner tries to continually feed after the paper feeds through, the ADF tray will need to be reseated. open the scanner and remove the ADF tray at the top. line up the 4 keys at the bottom of the tray with the 4 corresponding key slots inside the scanner. push the tray back until it clicks into place.We also have an extensive support site and knowledgebase at http://www.xeroxscanners.com/en/en/support/

If you continue to experience trouble, please feel free to contact us by calling 800-648-0410.

Regards,

Xerox Scanners Support

Try this link: https://www.xeroxscanners.com/KnowledgeBase/Articles/VIS1000%20-%20Performing%20a%20Quick%20Uninstall%20Windows%202000%20or%20XP.asp

Try this link: Note: You must uninstall your current driver and OneTouch software to install an updated driver. https://www.xeroxscanners.com/en/us/products/drivers.asp?PN=97-0041-00U

if you mean scanner lock error find the lock button and open it (it mostly under the scanner)

lock button need to open or belt was cut

• E7 - Scanner locked error
  1. Turn the scanner off then move the lock switch to the "Unlocked" position. The lock switch is located on the left side of the scanner.
  2. Plug the power for the scanner directly into the wall, not in a surge protector or battery backup

Question edited for clarity. I found this 123-315 UI Panel Communication Error N 2.2. There is help in the first link but you need to register https://www.google.com/search?q=xerox+6204+error+123-315 ..

That means there is no communication. There is a system error that is probably a fatal error. You could try updating the firmware.

Here is Xerox error code chart. Fault Code Information (xerox.com) See troubleshooting section of manual at page 148 Xerox® PrimeLink™ C9065/C9070 Printer All other relevant documents are here Documentation - PrimeLink C9065/C9070 Printer - Xerox

I would ask a friendly Xerox engineer for an OEM one.

Fault Code 062-395: Scanner Power Cable Connection Fault or power supply fault.

Error Codes and Support Web page above states: Error Description: Drive Logic Fail Solution: 1.Recycle your printer 2.Check all connections to the Engine Control Board 3.Make sure the correct firmware is installed. 4.If the error continues replace, the Engine Control Board (MCU PWB) Manual for free download at link below: Fuji Xerox Color 550 Administrator Manual Page 205

Try disabling it. 4112 / D95 families - Fault Code 077-313 : Multi-Feed Sensing Problems. First ... You have the choice to disable the Multi Feed Sensing feature on the machine if you fail to repair the problem or if you have a hard time sourcing the sensor or the board. The NVM Setting code is: 742-268.

4112 / D95 families - Fault Code 077-313 - The Parts Drop

The Parts Drop https://www.partsdrop.com > index.php > 4112-4127-d9...

Fault Code 077-313: Oversize High Capacity Feeder Fault

Xerox https://www.support.xerox.com > en-us > article Sep 21, 2015 - Fault Code 077-313: Oversize High Capacity Feeder Fault · Try these solutions · Did this help?

Error Code Xerox 4112 Error 077-313

Copytechnet https://www.copytechnet.com > ... > Xerox Sep 6, 2019 - Cause: Multi Sheet Check Sensor Actuator loose due to torsion spring disconnected from the arm. Due to improper removal of paper jam at Registration Roll. Jamming Error 077-313 and error 075 - 211 Nov 30, 2016 Xerox 4127 cp error 077-313 Sep 24, 2016 Error Code xerox 700 077-311 Jan 11, 2021 More results from www.copytechnet.com

Visit WorkCentre 7800 Series Multifunction Printer (xerox.com) and refer to page 169 (Maintenance Section)