http://www.polaroidmemory.com/support/support_download.htmIf you have the Polaroid Burnmax32, firmware version 08,
and a sticker on the top of drive says BCE3212IM, there is a firmware update, version .008G, you can try. I had the same problem of the drive just disappearing, and now it's fixed. You can get the update from this chinese webpage, so you may want to use a translator like altavista's babelfish to read most of the page:http://www.teclast.com/topic.php?channelID=69&topicID=141
Just look for the firmware that's version "v.008G"
To use this update, you absolutely should know how to use mtkflash in dos from a startup disk. But this update package also comes with a bat file, "up.bat", that runs mtkflash for you, so it's a breeze. But FIRST, you have to use mtkflash manually to make a backup of your existing 08 firmware in case something goes wrong so you can always put back the original firmware. Good Luck.