20 Most Recent Philips PSS110/17 MP3 Player Questions & Answers


This model is completely incompatible with Vista, and your problem ultimately will probably not be solvable.

Make sure the hold/lock is not engaged
Try another USB port
Reset the player

If that fails:
Download the newest version of the Philips Device Manager:
www.usasupport.philips.com - change your country/language as needed
Enter in your exact model #
Click on the link for your exact model #
Click on the Software & Drivers section
Click on "Firmware Upgrade Software"
Install the new Device Manager
Open and run the "Repair" tab

If still nothing:
Disconnect the Go Gear from computer. Press the reset pinhole until the player turns off. Hold in the volume + button, and reconnect the player to the computer while holding the volume + button in. Keep holding the volume + button for an additional 5-50 seconds. Windows should eventually go into recovery mode and revive the player- it will pop up a window that says Found New Hardware Wizard. If this pop-up does not appear, reset the player again WHILE connected to the computer. Open the Philips Device Manager, and go to Repair Tab. Reset the player one more time while connected to computer. Follow the repair instructions.

After repair is complete, upgrade the firmware for this player. Will erase all the songs, but you should be good to go again.


If these methods fail, call Philips to see if you are still in-warranty.


-Tha Mp3 Doctor

Philips... | Answered on Mar 19, 2016


The firmware has corrupted.

Run the Philips Device Manager, installed from the driver CD.

Connect the PSS110 to the mains and PC, when the Philips Device Manager registers that the device is connected click on the Restore option, and follow the on-screen prompts.


This will format the device and replace the corrupted firmware.


NOTE: ANY TRACKS WILL BE DELETED

Philips... | Answered on Feb 28, 2012


hello, i found the original cd that came with the mp3 player, uninstalled musicmatch and pss device manager, disconnected from the internet and reinstalled everything on the disc. i then reformatted the device and had to go into settings on the portable device option in musicmatch and selected pss 110 rather than flash. the device works now although i had to select the 'add' from portable device rather than sending to it from musicmatch jukebox.
hopen it works for you. you may have to keep selecting the pss option as it seemed to re-set itself as a flash device a few times. john

Philips... | Answered on Nov 21, 2011


conecting to downelownecin

Philips... | Answered on Jun 16, 2011


hdd065 je n'arrivee pas l'initianiliser sur mon pc qui possede winos 7

Philips... | Answered on Apr 20, 2011


Hi and welcome to FixYa!

The mp3 file may be corrupted that's why it won't play. Please try reinstalling the mp3 file.

Hope this helps and thank you for using FixYa! Have a good one!

Philips... | Answered on Dec 20, 2010


Hello,

Looks like the player's functions have been deranged after it's been formatted.
Upgrade the firmware by using the PSS Device Manager.
Go to the support site for downloading and installing this device manager onto your computer.
http://www.p4c.philips.com/cgi-bin/dcbint/cpindex.pl?ctn=PSS110/37&slg=en&scy=US
To get to the download for the firmware upgrade
open the link in a new page and
accept the End User License Agreement ( EULA )

Install the upgrade onto your computer and follow the steps.

Philips... | Answered on Oct 15, 2010


try putting some songs on if that doesnt work then press the reset button

Philips... | Answered on Apr 22, 2010

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