HD/Anolog Sync problems
If you play a DVD through the A/V jacks do you get a good picture? If so, could you try your cable box on a friends TV to make sure it's not the box or the way it is connected to the TV? While searching for answers, I came upon a review on Epinions.com (http://www.epinions.com/content_89192697476) which has been a pretty reliable source for quality related issues with consumer electronics products and found this hands on experience from a reviewer:
Well, I'll start off by saying this tv has a relatively decent picture aside from some issues with the horizontal and vertical positioning, and it's price is very competitive with other tv's this size, but as the old saying goes, "You get what you pay for".
I hate talking bad about peoples products, but I gave this one many chances. I originally bought a 55PP9352 but when I hooked up my DVD player in progressive mode, the picture was off center. I then changed that out for a 60PP9352, and low and behold, the same problem. The best way to notice was going through the THX optimizer setup on THX mastered DVD's. When you got to the aspect ratio screen the outline boxes were off the screen on the bottom and right. I even tried different DVD players and still the same problem. Also, this tv had a power board issue. It would very quickly turn off and back on while you were watching it. I gave it one more chance and swapped it out for another 60PP9352. Well Here again, I have the off-centered picture in progressive mode. I also found out that the retailer had the same power issue with another one of the same tv's sold to a different consumer. They are picking up this tv next week!
Philips customer service seems to have some issues also. I had a question about the HD capabilities of this unit, and no matter what method of contact I tried, I kept getting the "run around" and even got hung up on. My question was "I know that inputs 4 and 5 support HD signals of 480p and 1080i, but what will the tv do when a 720p signal is introduced? Will the signal be upconverted, downconverted, or even be displayed at all?" Nobody seemed to know what I was talking about. I actually called 5 times, emailed 3 times, and tried online chat support, and finally I got an answer. It was "720p is not supported". They still didn't answer my question if it would be upconverted, downconverted, or even displayed. I have limited off air HDTV where I'm at. ABC doesn't broadcast here yet, but the majority of their HD broadcasting is in 720p, so when they do finally get here, I want a tv that will display the broadcast signal. Also X-box has a lot of HD games that are in 720p format. I think Philips needs to catch up with the times. Number 5 input is HD capable, but it doesn't even have component cable connections for it. It only has a 15 pin VGA style input like a computer, but then they recommend it not to be used for a computer monitor connection.
I guess it's my own fault for not researching more about the capabilities of this tv, but still I think Philips has some serious issues they need to work on if they are going to stay competitive with the new upcoming technologies. I'm left with one question, What ever happen to the "Philips Magnavox" name? It's just "Philips" now. Did the quality leave with the "Magnavox" name?
So there you have it. Most HDTV programming is in the 720p mode.
Philips used to be a good name brand to choose. Alas times change.
on Dec 20, 2006