20 Most Recent Creative Labs Zen Micro MP3 Player - Page 9 Questions & Answers

thanks!!! i already solve my problem.

I solved the code 10 problem on my vista 64 by using Revo uninstaller on the next to highest level to remove Acronis 10.4942 After this all media readers appeared and worked. A later version of Acronis Emergency boot disk still works to backup/ restore my system

your usb cable needs to be replaced ...

this site should help you with your driver, go there and download it. If it doesn't works just let me know good luck to you.



http://www.nodevice.com/driver/ZEN_Micro/get34385.html

Check to see if there is a reset button someplace on the unit. Quite often, they will need to be reset. You should also (if it's an option) plug it in to your computer via USB and go the Creative's website to update the software.

Just install the software that came with your zen (If you got it)

Since the reset does not work using the reset hole, then try this: First, back up all of your music and do this: Turn off the player and disconnect it from the computer. Then press and hold the play/puse button and turn it on simultaneously. The player should be in recovery mode. Scroll down and select format (all) and let it format. Then reload all of music back onto your player and it should work like new. Hope this helps!

Betwenn the headphone socker and the power switch is the lock control. I'm thinking maybe your player is just locked. Try moving the switch to the other setting.

Let me know how you get on!

Does it turn on at all? If it doesn't than the battery needs replacing. If it does turn on and it just doesn't play, than it either has a virus or there is an error in firmware and will have to be replaced or sent in for firmware upgrade.

while writing on your site the zen shut itself off. I had it on pause while doing all that when I finished it was off. I think this will work for now.Thanx for your effort.

vista is not supported . you can try this:
you should not have had to install anything for the Zen to work on Vista. If you have installed any Creative software, remove it. Reboot, plug your player in, open Device Manager, and remove the device that shows up representing your player (completely uninstall it). Reboot again, and plug in your player. It should be recognized now.

If that still doesn't work, then boot your player into Recovery Mode, and perform both a Disk Cleanup and a Reformat. Reboot the player and try plugging it in again.
if it still doesn't try another computer and upload the latest firmware to it and then try it on your pc after firmware is loade

HOW DO I GET IT

Have creative zen micro mp3. Neither my desktop or laptop recognise it -I have gone through step by step solution on creative website but doesn't deal with this issue. Any suggestions?

Alan

hi m8,, u can try and change the setting of the zen in windows as a portable device,, go in 2 windows media player,and sync it ,see if that works,, if not i could try and send u a cd installer 4 it,,
,,[email protected]

first wat i would do is recharge it again and see wat happens

about this issue of creative zen wherein the device is not booting up to the normal os. and is not being detected by your computer, and giving you options to clean, reset, and format. my brother and i own creative zen, my brother own zen 4GB and i own 16gb. i don't have any problems at all. but my brother does. what i did is i just download the firmware version of my brother's zen that is missing which is version 1.03.04_0.6.1. unfortunately you will not find this firmware version at creative website.
i checked a website and i found this.
it's at http://drivers.softpedia.com/get/Other-DRIVERS-TOOLS/Others/Creative-ZEN-4-8-16-GB-Firmware-10304.shtml

just perform this steps and you're good to go.

1. download the firmware for your zen.
2. connect your zen to your pc.
3. run the executable file (firmware).
4. just follow the on-screen instructions on your computer and you're good to go.

hope that this step will help you guys out.

if you have any questions about fixing this kind of problem. or if this step won't help you.
email me at [email protected]

i'll be more than happy to help you guys with this kind ok issue.
god bless and enjoy listening to your favorite music.

use a different computer my didnt reconize but when i switched to a friends he fixed it all though you lose all your music...

You need to try and update the drivers for you Zen.
The drivers that it came with maybe out dated.

Sounds like bad hard drive, if unit was dropped or bumped it crashes the drive, you can try it on another pc see if it works there

or try the recovery tool:
http://www.creative.com/products/mp3/MP3PlayerRecoveryTool/welcome.asp?region=1

Try disconnecting it and then reconnect it back to your pc, it happened to me once and then it was completely dead, nothing happened after it failed to install.

Then I waited the next day and I was about to return it, and I thought that maybe it would work if I connect it and reconnect it back and yeah it worked. it installed successfully.

Let's hope that it will work everytime I connect it from now on, if not I'll probably return it. 'cause I just bought yesterday.