20 Most Recent Alcatel OneTouch Fierce for MetroPCS Cell Phone Questions & Answers

There is no slow 4g. It's either a throttle or weak signal from your carrier. Try it in a place where you are completely sure that 4g works flawless. This of course if your device is from Metro PCS as in heading and your wireless carrier is from them or at least T-Mobile. If for any reason you unlock the phone, if the device is GSM, and use it with a different wireless carrier, then it's another thing, and it could be the issue at hand.

Alcatel OneTouch... | Answered on Apr 27, 2017

Hi , If you've changed service providers then you'll need to ring your new service provider and tell them you'd still like to use your old cell phone number BUT if you're putting your sim card into a new or different cell phone make sure that cell phone isn't locked to a different service provider than your sim cards provider, I hope this helped... CHEERS..

Alcatel OneTouch... | Answered on May 06, 2016

Factory reset!

Alcatel OneTouch... | Answered on Mar 13, 2016


Alcatel OneTouch... | Answered on Mar 09, 2016


i had same problem with my last phone that was Alcatel Fierce and i followed these steps:

  1. From the Home screen, tap People.
  2. Tap on desired contact that you would like to delete.
  3. Tap and hold the Recent Apps key to bring up the Menu.
  4. Tap Delete.
  5. Tap Ok.
Hope this will work for you!!

Alcatel OneTouch... | Answered on Feb 13, 2016

package includes micro,nano,and regular cards, https://www.metropcs.com/phones/details/metropcs-sim-card/610214633514.html

micro, Dimensions 130.3 x 67 x 9 mm (5.13 x 2.64 x 0.35 in) Weight 130 g (4.59 oz) SIM Micro-SIM

Alcatel One Touch Fierce

Alcatel OneTouch... | Answered on Jul 20, 2015

loose battery or dirty contacts

Alcatel OneTouch... | Answered on Mar 27, 2015

Type in your right PIN or use Master Unlock code that can be retrieved from your provider.

Alcatel OneTouch... | Answered on Mar 09, 2015

Why looking for Kies when Alcatel already have a softwear designed to work with its phones?
here is the link to download it:

ALCATEL ONETOUCH Support Android Corner

Alcatel OneTouch... | Answered on Jan 09, 2015

If you don't have google account or data connection, this may be the only way but it will delete all information you have on your phone;eg. email accounts(if there are any), cache, installed apps(not built in), settings, and other info; but it will keep your music, pictures, videos, and other files. Hard reset will set your device to factory settings just like when you bought it.

You can start by powering off your device in any way you can.
Removing the sd is optional.(If you remove them, the apps you have on your sd card will still be there but it won't be installed so it wastes memory.)
Then turn it on while pressing volume down button.

Alcatel OneTouch... | Answered on Nov 21, 2014

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