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Krups Dolce Gusto KP 2100 Espresso Machine Questions & Answers
Why won't the lid open?
Part number is MS-622958 and it is still a current active part. Any Krups service agent will be able to order one for you. Let Google be your friend. I can't order it for you because I'm not in the USA and that is the only country your model is available for.
Hi ive tried everything but the draw still wont open on my dolce gusto can you help please
If something is broken inside, it will need to be taken apart for repair. Before that, try the following:
- Unplug it.
- Move the selection lever from cold to hot and back several times. Be sure the lever will move full stroke smoothly. Put the selection lever in the center position.
- While firmly pulling the draw outward, "snap" the draw upward.
If that does not work, it will need to be disassembled.
My krups dolce gusto stopped working. The lights
Hi, Could be a number of things. Is your pump working. Thermoblock maybe blocked or faulty. A thermo sensor on the thermoblock maybe faulty. Brewunit maybe jammed. Descale will not help if it wont pump. Id be looking at the thermoblock or sensor. If their at fault then the machine will do nothing. See how you go and ill keep a look out for any more questions you may have. Dazza Repairer
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