20 Most Recent Brother Dcp395cn InkJet Printer Questions & Answers

Inkjet printers need to be used frequently to prevent inkdrying out in the print head nozzles.
If the print head cleaning maintenance routine does not clear the blockages,then print head needs replacing, but it may be expensive.
It may be more cost effective to buy a later model and better printer thanreplace the print head.

You can try calling Brother at 1-877-276-8437 and they should be able to tell you where to take the unit to have it repaired under the warranty. This is a very common problem that Brother is well aware of; the printhead will need to be replaced.

Some printers automatically print automatic duplex printing, other printers allow you to manually reinsert pages to print the second side .and some printers do not support duplex printing at all.

To find out whether your printer supports duplex printing, you can check the printer manual, contact the printer manufacturer, or check the printer's properties by clicking Properties in the Print dialog box

Note that If you have more than one printer installed, it's possible that one printer supports duplex printing and another printer does not.

Make sure the cartridges are proper and there is no dust on nozzle just clean with tissue paper and also use brother photo quality paper that is special type paper use that.

Hope this helps. Please rate my response.Thanks.Have a good day

Try using the HP Print Diagnostic Utility in Windows - HP Customer Care (United States - English).

If you need more help come back.Post / thumbs / testimonial are welcome!

Should be able to find everything you need here:

http://welcome.solutions.brother.com/BSC/public/as/au/en/model_top/colormfc/dcp395cn_all.html?reg=as&c=au&lang=en&prod=dcp395cn_all

Trust this is helpful. Please vote. :)

unplug it

Remove the jammed paper. • Check that the paper is set in the paper tray correctly. • Check that there is not too much paper set in the paper tray. • Check that the thickness of the paper is within the standard. • Check that the size of the paper is within the standard. • Flip through the paper and reset it in the paper tray.

Recommend contacting Brother directly

This may help others with scanning issues: I just bought a Brother MFCJ6510 printer/scanner and was nearly driven cracked trying to get the scanner to work as it was not talking to the PC, even though as a printer it was working fine. Realised eventually that it was just the Brother Control Centre 4 it wasn't talking to. After hours of re-installing software and updates, etc, nothing worked. The solution: I went into Control Panel on my PC (I use Windows XP), to the Scanners and Cameras section, and in there the Brother Scanner was visible and could be used from there, Click on it to open the Windows Scanner and Camera Wizard and use that. Further, by right-clicking on it and going to properties I choose the software to start when it talks to the PC. I abandoned the Brother CC4 and set it up to start the Scanner and Camera Wizard if I choose 'Scan to Image' on the scanner control panel, and to open Photoshop if I 'Scan to File' on the scanner. Works fine either way, just make sure you choose the right dpi setting to suit your needs. Hope this helps somebody else as frustrated as I was.

Refill or replace toner.

This is a common occurrence for these machines. They can get confused when cartridges are changed before they read as empty. To correct this. 1) Unplug the printer from both the Power and Computer and remove all cartridges closing the cartridge access panel. 2) Plug the printer into the Power only and turn on. The machine will complain about no cartridges, this is fine. 3) Open Ink access panel and insert the first cartridge (Black is most common and close the panel. 4) The machine will complain about the missing cartridges. Open the panel and insert the second cartridge in the sequence and close the panel again. 5) Repeat the process for the third and fourth cartridge. 6) Once all cartridges have been installed the printer will ask if you have replaced the cartridges. Say no to the Black, Cyan and Yellow but yes to the Magenta and it will display the correct readings. If this process fails to read the cartridge still then there is something wrong with the sensor inside the machine which probably means new machine.

Turn off the printer and unplug it from the power. Then press and hold the power button for 1 minute. Now release the button, plug in the printer and turn it on and see if the error clears. If it doesn't fix the issue, you probably have to replace the cartridges. They will cost about $65. Good luck!

Remove and clean the pads in the waste ink chamber inside the machine. Then perform the purge reset.

maintenance unit is not working normally. See if any thing is stuck or replace it.

Error code EF - Irregular power supply is detected Print Unable EF Turn the power off and then back on again.

See if you can find the printer driver online (manufacturer's web-page maybe) and install the driver before you connect the printer.