20 Most Recent Finis Swi MP3 Player Questions & Answers


Cyn,

Generally the computer should recognize the Swimp3 Player just like it would a flash drive or thumb drive. Remove the drive from your USB Port, press and hold the RESET button for 4 seconds and then try again.

That will usually clear up any hiccups you're having with the swimp3 player.

Plug it back in and look in My Computer again. On my Windows PC with XP it pops up and asks what I want to do with the drive.

After Resetting, you may also want to try it on a second computer to see if it is recognized. If it isn't working then, it could be the electronics, and your gift giver can check with the place where it was purchased.

I hope this helps.

Michelle
Swimp3 by Finis Dealer

Finis Swi MP3... | Answered on Nov 26, 2016


Hi,
This is due to two reasons
1.Driver problem: You need to put the CD which you've got along with the player and you need to install the USB driver. Restart the computer. Now connect your player with the computer.
2.Player problem: If the player is not connected even after installing the driver, then that is player problem. Now reset your player and again try to connect. Even after these steps your player is not connected, contact support.

Cheers, The K.

Finis Swi MP3... | Answered on Nov 26, 2016


It sounds like the battery is defective, remove it and test it for voltage.

Finis Swi MP3... | Answered on Sep 24, 2016


Unfortunately there is no real fix for this. If you have a new player, it could have an odd defect. The manufacturer offers a 90 day warranty, so if its within that window, and you purchased from an authorized dealer, they'll be more than happy to help you with a warranty replacement.

You can visit their website to get the contact information: http://www.finisinc.com/Contact/

I wish I had better news for you.

Good Luck,

Michelle
Swimp3 Dealer
WaterproofMusic.com

Finis Swi MP3... | Answered on Jan 12, 2015


Hello nehajo88,
Thank you for contacting us. I work in the FINIS Technical Support department and would strongly recommend that you go to our support page and create a ticket so we can process you for a replacement as it seems to be a defective unit. So please visit our support page (http://www.finisinc.com/support/) and create a ticket and I will be happy to further process your case there.

Thanks!

Finis Swi MP3... | Answered on Jun 20, 2014


While the device is still plugged into your computer, empty your trash. That should delete the music off the device as well.

Finis Swi MP3... | Answered on Mar 03, 2014


Possible that the device was in shelf for sometime and the battery had developed reverse emf. The best thing as a last resort is to drain out totally and recharge for a long time, discharge again and repeat this recharging process for some time. Sometimes it might change the cells to live. I hope my advise will be useful . Good Day

Finis Swi MP3... | Answered on May 21, 2013

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