20 Most Recent Heartland 3635B Dual Fuel (Electric and Gas) Kitchen Range Questions & Answers


It sounds like an obvious faulty ignitor switch. The button you push to operate the piezo's is permanently on instead of make and break. If you can remove the switch you press, check that it is open circuit while it is not pressed. If here is a reading while it is not being pressed, then it needs replacing or repairing. Disconnect any mains connection before removing any covers. Electricity will kill you. Good luck

Heartland 3635B... | Answered on Nov 25, 2013


Electric gas igniters sometimes get stuck in one position causing a clicking sound. The clicking sound that you hear is the electric arc that is pulsing from the igniter conductor (wire) to ground (the gas burner). It receives power from the electrical outlet that the stove is plugged into.
Residue from food and sometimes cleaning products may be preventing the igniter from producing a spark (Arc) to the base of the burner. This is a common problem that occurs when the stove has been cleaned or food is allowed to build up. Make sure that the igniter and the burner base are clean and dry. This will help with proper operation. Oven cleaner and a small tooth brush may be used to accomplish this. Another problem with ignition may occur if you have too little (touching) or too much space between the igniter and the base of the burner; it will prevent the burner from igniting. You should only have a little more space than the thickness of a nickel between the burner base and the igniter. A good "blue" arc from the igniter to the burner base is optimal. If this doesn’t work, you may need to replace the electric igniter module. Good luck.

Heartland 3635B... | Answered on Jan 26, 2013


Yes it is a short circuit in wiring.

Heartland 3635B... | Answered on Mar 07, 2011


More likely, you want a wiring diagram. You can try requesting it from Heartland.

Heartland... | Answered on Nov 08, 2018


Hi Dave, I think it is the flame failure device.
it is besides the oven burner.
When that device is gone, oven will stay on very small. That is for safety.
If that is the case, you need to replace the Safety device or the complete burner with device.
The first link shows a complete set, the second only a safety device

They are just for showing how they look like

Kind regards, Dik

https://shop.ukwhitegoods.co.uk/012503000-flame-failure-device https://shop.ukwhitegoods.co.uk/c00240999-cannon-cooker-flame-safety-device

Heartland... | Answered on Mar 06, 2018


No breaker, house breaker only

Heartland... | Answered on Jan 12, 2018


A wiring diagram would have to be requested directly from Heartland.

Heartland... | Answered on May 22, 2017

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