Top 20 Fujitsu ScanSnap Manager Questions & Answers

do you have adobe acrobat reader installed on your computer ?

Had the same issue with S500 Scan Snap.. Head to the Scan Snap Home Page, look for your model, most likely they is an update to the software....

check to make sure the ScanSnap Manager is running.

There might be a software package that you need to install that you can probably get from the Fujistsu main site. You'll need the drivers for the scanner. I think i've located the correct ones here: http://www.fujitsu.com/us/services/computing/peripherals/scanners/support/downloads.html You'll want to download the proper package. The top one should include the S1300, just make sure you're downloading the correct one. Once downloaded, install, and it should properly function.

http://www.fujitsu.com/global/support/computing/peripheral/scanners/software/s1500.htmlGo here for the drivers, depending on your OS, select the proper install. make sure to check to see if you will need to also install the update found in the Update tab (windows 7 + usually)

Right Click on your SnapScan manager icon on the notification barSelect 'Scan Button Settings' when the menu comes up, take the Check mark out of "Use Quick Menu" and try again.

i want to download adobe streamline for windows 7 64

I had this exact same problem. Turned out that I was using the wrong power adapter. Enough power to turn on the scanner lights and connect to the computer, but not enough to actually perform a scan. As soon as I realized I was using the wrong power cord, I switched it up and voila!

don't know if you ever got this resolved but....http://www.fujitsu.com/global/support/computing/peripheral/scanners/software/s1500.htmlcheck under the operating system tab to select the right installer for you.

The blue flashing like generally means that the scanner is doing a scanning operation.

I just fixed it. Uninstall the application by choosing applications and finding scansnap. Drag the folder to the trash. power down your scanner and unplug the USB. Go to the Fujitsu website and download the software again and reinstall it. Plug in the power and USB into your scanner and everything should work fine.

It may have been that you have deleted the icon from the dock. Look in the applications folder for the scanpscan manager and once you find the application just drag it to the dock and let go of the icon and it will be back in the dock. If that does not work I would be tempted to reinstal the snapscan manager software you can find it at http://www.fujitsu.com/global/support/computing/peripheral/scanners/drivers/mac.html once installed restart your snapscan and hopefully it will work.

Hope this helps.

Hello,
I also had this issue. I was running an older version of Scansnap Manager.
I installed the latest update Version 2.2 (January 2011) and it works fine now.
Here is the link to the Upgrades.
http://www.fujitsu.com/global/support/computing/peripheral/scanners/drivers/mac-mg22.html
Hope this helps

I had the exact same problem and here's what I did to fix it. The plastic part that contains the pick roller was dislocated at one side, bending it upwards in the middle. Not very noticeable. But when I slightly pressed down on it it snapped into place. Dislocation probably caused by transport. The upwards bend prevented the empty sensor from working properly. It actually almost blocked the incoming paper and then obviously did not release once the paper was through. Once the plastic part was back in place it was completely flat. Problem solved.

What OS are you installing it on? Is it 64 or 32 bit?

Unplug the scanner and turn off the computer unplug the computer from the outlet. Then push the power button on your computer with it unplugged.
This is a reset now plug the computer back in and restart it do not plug in the scanner yet.
Once logged in plug the scanner back in and power it on. If this does not work then re-install driver for this scanner and the software again. I hope this assisted you. John

Go to msconfig or if you have a registry cleaner, go to the startup menu. Disable and ssmgr (scansnap manager in pfu). Reboot. Open the ScanSnap 1500 and then start the ScanSnap manager. The scanner is now ready to scan.

Hi,

Welcome to Fixya. Can you please try to reinstall the driver for your Mac machine and see if it will works. Please click on the link below.

ScanSnap Manager for Mac

Please let me know what happen after the reinstallation. Thanks for using Fixya.

Hello.

Give this a try:

1. Navigate to C:\Program Files\PFU\ScanSnap\Driver\.
2. Right-click on PfuSsMon.exe and choose Properties.
3. Click on the Compatibility Tab.
4. Under the Compatibility mode, uncheck the "Run this program in compatibility mode for" if it is checked.
5. Connected ScanSnap.

I had this problem happen also and found that it was related to Acronis True Image Home 2011. When this program was uninstalled, the problem went away. I had even rebuilt the Windows 7-64 bit OS and the problem existed until Acronis was again removed.