20 Most Recent Seagate Freeagent Goflex 500 GB USB 2.0 Ultra-portable External Kit and USB 3.0 Adapter S... Hard Drive Questions & Answers

The connection will be the same (desktop or laptop, USB 2.0/3.0). Find an free USB Type A port on your computer. Connect the appropriate end of the USB cable to the Seagate hard drive and the other end to the computer's USB port. If you do not have any free USB ports, then you will need to get a USB hub or add a USB card to the desktop. You may need a powered USB 2.0 hub to ensure that the external drive works properly. (Warning: not all hubs are sold with the power adapter. Hard drives that loose power are often at risk of losing data.)

I hope this helps.

Cindy Wells

Seagate... | Answered on Jan 03, 2018

no don't do it. as per mi experience, I did not. just change the name of your drive and run chskdsk :/f

Seagate... | Answered on Oct 16, 2013

yes the one posted in have really helped me out. as I was not sure of retrieving my datas. problems started with encryption and later the word related to parameter. I got really scared. but changing the name of mi drive without formatting it. and then later running chkdsk. I could break into my drive, to get it all. thanks alott

Seagate... | Answered on Oct 16, 2013

You must be logged on as an administrator to perform these steps.

If you don't like the letter Windows has assigned to a new drive or you want to organize your drive letters in a certain way, you can change the drive letter.

You can assign the letters C through Z to each drive on your computer.

A and B are usually reserved for floppy disk drives, but if your computer does not have floppy disk drives, you can assign A and B to volumes.

You can see which drive letters are used on your computer by opening Computer.

Open Computer Management by clicking the Start button, clicking Control Panel, clicking System and Maintenance, clicking Administrative Tools, and then double-clicking Computer

Management. If you are prompted for an administrator password or confirmation, type the password or provide confirmation

In the Navigation pane, click Disk Management

Right-click the partition or drive that you want to change, and then click Change Drive Letter and Paths.

Do one of the following

To assign a drive letter if one has not already been assigned, click Add, click the letter that you want to use, and then click OK

To remove a drive letter, click Remove, and then click Yes to confirm that you want to remove it.

You might need to do some diagnostics to find out what is wrong.

If you have nothing to lose, format the machine.


You have to erase the entries from the Registry. Run RegEdit.


click start type regedit press enter


Use the registry editor and find the key:


F: as in whatever drive you want to change, and then just change F: to G:


If the installation is being run from a network location or if the installation is being run from a directory structure that is several levels deep

(resulting in having too many characters in the path name), this error may occur.

Follow these steps to fix this error:

Copy all the installation files (setup.exe and all other files in the same directory) from the network location or source media (such as the CD) by pressing Ctrl + A or Edit > Select All.

Create a folder on your local hard drive (e.g., Desktop) by right-clicking and selecting New > Folder.

Paste (Ctrl + V) the installation files into the folder.

Double-click setup.exe to run the installation locally.

If the scenarios above are not related to or did not resolve this issue, the error might be caused by something specific to your computer.

The following general troubleshooting tips might help resolve the issue:

Clean the Temp Directory

Install ikernel

hope this helps

Seagate... | Answered on Sep 18, 2012

once the usb hard drive is connected you should see an arrow or a green tick in the bottom task bar this will vary depending on the operating system click on it a remove harware safely should appear you should always do this or it might damage your hard drive

or you might click start click on computer right click on your usb drive select eject

hope this helps

Seagate... | Answered on Jun 22, 2012

there are many freeware data recovery programs available on the web


Easeus Partition Recovery is a free and easy to use partition recovery solution. It can solve the partition loss problems including partition deleted by accident, partitions lost due to virus attack, partitioning error or any other problems under Windows both 32 bit and 64 bit operating systems

This single-function application is a reliable and practical tool for recovering deleted files on your system

hope this helps

Seagate... | Answered on Apr 14, 2012

when it shows corrupted you need not understand that it is no longer for use.you can use it. it happened because of any antivirus that has affected the file system and the file is unrepairable.so what should you do now? you can do two things if you don't feel sorrowful to lose the data that the portable hard drive contained.Indeed you have to feel sorry for it.---------------------------------------------------------------------------------------------------------The two ways are:1> insert it into a machine running linux based operating system and delete the files which you dont know (i mean which you are seeing new to exist.those are the virus).Else if you have problem in sorting out you can just format it.even if you delete the virus and still the portable hard drive is said to be corrupted by windows you need to format it in any linux based operating system.
2> zero-fill your hard drive.
you can try the first option at first and the second option if you are unsuccessful.i mentioned that you have to a Linux based system because when windows shows that it is corrupted,it will certainly not format the drive.

Seagate... | Answered on Apr 03, 2012


This should not be a problem, however if the corrupt files were of importance you may want to try accessing them to see if they can be repaired. Chances are they are temp files downloaded from the internet while you surfed. Anytime you back out of a page before it's done loading it can leave partial files behind.

If your backup software has a log file it should show you which files were corrupt, if they're in a temp folder of any type ignore them and move on if they're somewhere else let me know what folder and I'll let you know if they're important.

Hope this helps FixYa,


Seagate... | Answered on Dec 24, 2010

It varies depending on the operating system. You can create a Linux mint DVD and boot that without installing. It will take a moment as it is reading the OS from the DVD then see if you can see it, if so it is OK, if not something is bad or set wrong in the USB hardware system.

Seagate... | Answered on Jan 07, 2017

You don't need a service centre.

Take the drive out the caddy and plug it into a working computer using a SATA to USB cable. If the drive is functional then you'll be able to read it. If the drive is dead then you'll need to get another drive.

Seagate... | Answered on Jul 27, 2016

you should contact the seagate website and ask for advice, or the retailer you acquired it from

Seagate... | Answered on May 28, 2015

I don't know of any reason this can happen. May be your antivirus corrupted the flash download. remove and download again.

Seagate... | Answered on Jan 01, 2015

assuming that "wont start up" means that the drive letter is not visible thru windows explorer/my computer, which is already installed and booted from an internal hard drive...

the seagate drives, often, require a patch to work with some windows installs- especially if it is larger than 3 terabytes, and occasionally, if larger than 1 terabyte. if this is the case, the patch is most easily obtained by emailing customer service.

if this is not the case, please provide more specifics as to your computer, your version of windows, and exactly what it is not doing when you say 'not starting"

Seagate... | Answered on Dec 28, 2014

Hard drives are easily damaged when dropped and cannot be repaired.
You need a new hard drive.
There are companies that can recover data from faulty hard drived BUT it will cost you an arm and a leg for their services..

Seagate... | Answered on Jun 18, 2014

You can try installing the drive into a new enclosure as long as the internal circuitry of the free agent did not alter the formatting of the hard drive. IE in a buffalo external drive the internal circuitry creates a linux partition on the hard drive that cannot be read by windows directly.

Seagate... | Answered on May 04, 2014

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