20 Most Recent Samsung RSG257AA (241 cu ft) Side by Side Commercial Refrigerator Questions & Answers

you could have a bad filter head - PART NUMBER: DA97-06317Ayou get water from the door? If you do then your filter head is fine and you almost certainly need a new icemaker - PART NUMBER: DA97-07549B

First of all, here is the main ONLINE SUPPORT page for your model:

http://www.ajmadison.com/cgi-bin/ajmadison/RSG257AA.html


And here is a direct link to the ONLINE USER'S MANUAL for that model:

http://www.ajmadison.com/ajmadison/itemdocs/20080805085013031_DA99-01746A_EN_00.pdf


To view the Support Page or the Owner's Manual with Operating Instructions just use your mouse to click on the link, which is the underlined and highlighted text just above. This will open a new web browser page automatically for you and allow you to view the information at the website indicated and the contents of the Owner's Manual.

You may need ADOBE READER installed on your computer to read PDF documents.
You can download this free at WWW.ADOBE.COM if necessary.
Click on the DOWNLOAD ADOBE READER button on right side of the ADOBE home page when you get there, then follow the onscreen instructions to install the software on your computer.

The icon with the bent / looped electrical cord is the ENERGY SAVER INDICATOR ICON. This icon will light up when you activate the "Energy Saver" function. The Energy Saver function is automatically set to "ON" when power is supplied to the Refrigerator. If condensation occurs on the doors, turn the Energy Saver function off. See page 19 of the manual for additional details.

Please comment back here to this page if you have any details to add, have any questions, have difficulty accessing the links, or just require further general assistance and I will respond as soon as I see it.

Hope that was helpful. Thank you very much and good luck.

Joe.

Hi,

Here is a tip that I wrote about the reasons why ice makers do not work.

Ice Maker Problems and Ice Maker Troubleshooting

heatman101

Check the Control Settings: Ensure that the temperature settings for both the fridge and freezer compartments are appropriately configured. Sometimes incorrect settings can lead to cooling problems. Make sure the fridge is not in demo mode. If it is, disable demo mode by referring to your user manual. Inspect the Door Seals: Damaged or worn-out door seals can cause cold air to leak out, resulting in insufficient cooling in the fridge compartment. Inspect the door seals for any cracks, tears, or gaps. If you find any issues, consider replacing the door seals. Evaporator Coil and Fan Check: The evaporator coils in the fridge play a crucial role in cooling. If they are frozen or malfunctioning, it can affect cooling. Similarly, check if the fan responsible for distributing cold air inside the fridge is working correctly. Reset the Refrigerator: Sometimes a simple reset can resolve cooling issues. Unplug the fridge from the power source for a few minutes, then plug it back in. Observe if there's any improvement in cooling after the reset. Compressor Overheating: You mentioned that the compressor is very hot. An overheated compressor can impact cooling. Allow the compressor to cool down completely before switching the fridge back on.

Check the coolant level and pressure when cooling. You may need to evacuate the system and reload it with the correct anount of gas.

Compressors are noisy due to its job. Check there is no packaging between the motor and any other part as that can increase the noise.

The make appears to be known for beeping. Try a power reset. Pull the wall plug for 5 minutes. https://www.google.com/search?q=Samsung+RFG297HDRS+cool+select+pantry+keeps+beeping Video

could be just the coil on the valve, but most more likely valve getting stuck as it opens. somtimes can take apart and clean, will work for awhile, but if have the cash best just swap it out. will save you hassel down the road.My Aplogies I was under the impression you had already located the valve. I as I have not seen unit I can not give the location, However since it is on the water system, I would trace water tubing from where it connects to unit. It should not be far from inlet connection. Look for tubing going to a valve with wires ontop, ensure after the valve is where you whish water/ice to come out. Once that is located take photo and order new valve, or secure water remove and clean valve. Note have container ready as water will leak once you remove valve.

First I would clean all grim. Second if you do not have refrigerant gauges feel discharge line with hand. Will be a smaller line and coverd with foam. It should be hot to condensor. if not You probabaly lost charge. Also top of compressor should be hot. Should the above not meet specs. You need to find leak, get a pro. to locate repair leak, as you need licenese to go further.

Manny MANY unfortunate customers who bought this **** from Samsung have problem.
Specifically the Freezer cold but fridge side no lower than 55deg problem.

It is a known defect that Samsung has not taken ownership of. I have the same problem with the same model as many.. if you search the net. Iv'e been trying to find a designated website for repairs for this problem. Please post website with solution if anyone finds it. Thanks

Unplug the fridge, wait 2 minutes and plug back in. If symptoms remain then likely it was damaged. If you don't have a whole house surge suppressor then you need one. Modern appliances are extremely susceptible to voltage spikes.

First: i don't know. In the manual there should be some pages for solving dysfunction and what the lights mean. Always check for damage on the closed and pressurized system, including inside, where the tubular radiators are, mostly half within the panels. Those may have broken when using tools to remove ice or been hit rough with some object. For a right understanding: the fridge must not be shaken or tilted and carried. When this has happened, then the evaporation fluid or refrigerant can be mixed with the oil that resides on the bottom of the compressor. It may only have a small sponge to clear the fluid from a little oil contamination. What finally solves the mixing is shutting the fridge off for 24 hours and when not completely satisfied with the result, immediately for another 24 hours. Another thought is that a fridge may not function at all, in a cold room. Transfer of heat is totally not the same at all temperatures. Many people have been the same disappointed as you, thinking they can find a cold place for the fridge or freezer. So, when this has happened when the room temperature dropped dramatically, get it out of the cold or shut it down because it performs at its maximum capacity. That is where my bet is at. The radiator at the back can also not function right when it is close the wall and/or an object is placed right above it. The heat must be dispersed. Best of luck

temp too warm if temp is ok by checking with thermometer then replace temp sensor

Question edited for a lot more clarity. Please proof read before Posting.. Question moved from Cellphones category. 40,000 to choose from RD is air damper iced up fault. The damper in the freezer spins around to close/open the air from the freezer to the fridge. It ices up from time to time, or the damper motor, or sensor that reads it's position fails. Apr 27, 2010

Hi. My samsung RL39WBMS fridge/freezer shows rd in the ...

If you can spell it, you can Google it! Lots more in the link. 'make model (what it is)' in all questions please. https://www.google.com/search?q=Samsung+refrigerator+RD+code ..

Question edited for clarity and typos. When they regassed it, they didn't check where the leak was. It is still leaking and you have lost gas again. https://www.google.com/search?q=Samsung+RS20+fridge+freezer ..

Depending on how you "defrosted the actual ice maker", i.e., if you used a hair dryer, you might have deformed the plastic. Unfortunately this bin needs to be air tight, which may be why it is misaligned now. You might need to call for Refrigerator Repair Service near you to see what is happening, and if you may have made it worse.

Hello,


1Place the appliance thermometer in a glass of water.

2Set the glass of water with the thermometer in the refrigerator on the middle shelf.

3Check the temperature on the appliance thermometer after 24 hours.
The temperature should register between 37 and 40 degrees Fahrenheit (2 and 4 degrees Celsius) in order to store food safely.

4Look for the temperature control dial inside the refrigerator if you have to adjust the temperature, and make it warmer or cooler.
If you can’t easily see the control dial, check the owner’s manual for a diagram that shows the location
When looking at the refrigerator temperature dial, you may see numbers rather than degrees. The majority of refrigerators use a set of numbers, with the lower numbers representing cooler temperatures and the higher numbers representing warmer temperatures.

5Move the temperature dial in the necessary direction to adjust the temperature up or down. Be sure to move the dial only one number in either direction because it probably will not take much to change the temperature in the refrigerator.

6Adjust the temperature balance control if your refrigerator has such a dial or sliding switch. This allows you to direct more or less cold air to the refrigerator section from the freezer section.

7Wait at least 24 hours, and then check the refrigerator temperature again.

8Observe the amount of frost in the freezer section of the refrigerator if you are unable to properly set the temperature.

90Defrost the freezer if the amount of frost is more than .25 inches (.64 cm) thick.

10Repeat the steps as necessary until the temperature is within the safe range.

11Use a permanent marker to draw a line on the dial after you locate the best setting on the refrigerator temperature dial. This will give you a reference point in case your dial moves and needs to be adjusted in the future.

Hope this helpout...

check the defrost control board could be malfunctioning