20 Most Recent Genius MousePen i608 Graphics (Silver) (31100057100) Questions & Answers

Check the system}device manger in control panel for any device not being able to recognize.. or get it replaced. Or can use team viewer to connect to me or any other tech support

Genius MousePen... | Answered on Oct 15, 2017

You can research adobe about that but my experience with them is they are infamous for coming out with a new products that are not compatible with things. i.e. they force you to buy their new version of software. And every new version has more bugs than the last.

Genius MousePen... | Answered on Jun 18, 2017

Refer to the device user guides to ascertain when within manufacturers guarantee. Also, products that were acquired with warantees are within available considerations for replacement or restoration features. Acquire the manufacturers details from the user guide to attempt contact about malfunctions. An email or phone may allow to communicate the situation for alteranative means to resolution to be acheived. Also, the manufacturers repair arrnagments when least feasible should requrie acquring an aletrnate device to minimise unproductiveness as result of conveniences with faulty device.

Genius MousePen... | Answered on Nov 24, 2015

My tip just broke as well. Have you found a solution yet?

Genius MousePen... | Answered on May 20, 2011

Plug it in. Win7 should see it and attempt to find drivers for it. It may ask to search the Internet for them - let it work and it should install the basic drivers to get it to work. Other idea is to go to the company website and download the drivers/software and install manually.

Genius MousePen... | Answered on Jan 08, 2011

do a search
replacement pen genius
there is a Genius Factory Outlet store that sells through Ebay.

Genius MousePen... | Answered on Nov 01, 2010

are you talking like off of the keyboard? they snap off but not always back on- simply pry the keys up and place the key in the desired spot with the correct orientation and push down firmly supporting the natural action of the button. do this for every button- if the keys were switched software method (it should not) most computers don't allow you to reassign keys but some might, in this case you would need to follow the manufacture instructions to revert the setting or simply uninstall the software but I'm almost sure your talking hardware because not many code writer will "hook" the keyboard- or change your keypress- its considered dirty practice. Good luck

Genius Computers... | Answered on Feb 27, 2019


Genius Computers... | Answered on Feb 23, 2019

Fausta,Check the attached links,drivers for Genius. Good luck
"I hope this helped you out, if so let me know by pressing the helpful button. Check out some of my other posts if you need more tips and info."

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Genius Computers... | Answered on Sep 28, 2018

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