20 Most Recent Gateway NV7921u (890552676248) PC Notebook - Page 5 Questions & Answers

I only have one thing to say about "Gateway connection" ITS THE WORSE / BADDEST CONNECTION EVER... here in my country Gateway already out of business they only last 2 years. So good luck if you plan to use Gateway connection.

Gateway... | Answered on Oct 22, 2018

satellite Internet service I assume? The speed of the satellite service is not fast, can you tell me the specs of your pc?

also what is the speed of your satellite service?

Satellite Internet service is not the best possible way to connect to the Internet.

But post */ comment me to details and I'l see what can be done.

Gateway... | Answered on Oct 18, 2018

Its RAM maxes out at 4GB. The ms2285 is the midrange computer in the NV53 series. It either shipped with 2GB RAM or 4GB RAM. If it shipped with 4GB, it's already maxed out. Otherwise, you can add 2GB to it now.


Gateway... | Answered on Oct 13, 2018

Possibly couldn't read the inserted disc or couldn't find a disc to read.

Gateway... | Answered on Oct 10, 2018

A Google search found this portion of an article that might help:

When I went to the link there were bluetooth downloads for the nv73a but not for an vn73. Two bluetooth devices had drivers so apparently you need to know which, if either is onboard.

Download and install the bluetooth driver from the link below.
Make sure the antivirus program and the firewall is turned off temporarily while installing the driver.
Go into the device manager and then remove the existing bluetooth driver from the list and then install it from the link below

Gateway... | Answered on Oct 08, 2018

Hello Crystal.
where are you , at home or Starbucks? gee wiz.....
locations matter, even country.
no PCs stated! gate way what model.?
no OS stated. (xp,vista,w7/8/10?????????_)
no connection stated or ISP stated, nor if (wifi or ethernet?)
are you at home or Startbucks? locations matter.
the most easy way to get back the web,
is to what?
be at home.
test other PCs or Cell phones (if wifi) first on YOUR ROUTER for wifi Access POINT (AP)
ok that fails.... sure...
then connect any CAT/5/6 Ethernet cable from your PC to Router
bam , web is working in 1 minutes work.

do that first then we can play wifi games all day.
wifi can be easy to endless horrors, (in high density city yes bad.)
Always get ethernet working first. then we can play games making al the other toys work. like wifi, sound, etc.

www connections possible:
ISP , vast.
SATelite. Hughes net.
Cable modem to cable company , im typing now at x16 speed modem connected (paid)
Dial up, nah bet you never seen landline dial up.
FIOS, fiber to home.
3/4G, we can in fact connect a card to any PC and run
3G. called a 3G dongle.
tin can and strig, gosh I wish...
we mostly have
ISP and IPS plants a modem there and router
and with wifi private and at home.
to test your PC ,router and modem use ETHERNET First
called a cable or wired, by that name from PC to router. (cat5/6 cable sold in all computers stores on earth)
this works automatically.
Plug it in and Bam connected to your subnet and www.
some newer installations (stuff) modem and router on one casing.
but no changes in ops.

if ethernet fails , then say so , if it works
then try wifi next
wifi last is best to try last.
that way we have key facts in diagnosis.

wifi can be easy or horribly unreliable.
it is weak technology,
upgrade to 3G if wireless , is mandatory.

Gateway... | Answered on Oct 05, 2018

we know it is hard to fix PCs by reading useless posts , endless on forums.
that is because years matter and models matter
no 2 are the same, ok?
and cures are different.
my wild guess , is you read forums and see everyone yacking about UEFI and telling you to turn off UEFI, (sorry cant do that on oem pcs)
and for sure this old and is MOOT, it is a non UEFI PC.
the PC has no safeboot , disable feature so you can boot optical media , and USB media.'' its not there nor relevent at all here.

Lacking UEFI, means PC is old fashioned BIOS.
That can in fact boot from anything, (exceptions happen)
the first thing I do use take my voltmeter and read this red arrow
battery below , as after 7 years old (yours is 2 years older)
goes bad, most are 2.9 to 3.3vdc below 2.9v means it going dead fast and in all cases it will
cause TIME OF DAY and MM/DD/YY to scramble
if you see any of that wrong the RTC coin cell below is dead.
acid test. below:::::::
remove huge battery, first. (battery Pack large), snaps off bottom.
remove AC line Power pack next.
wait say 1 hour, even try to turn on PC , to discharge capacitors.
now turn on PC with AC only. leave out that useless 9 year old large battery. Until such times all other failures are cured first.

is the time and date settting wrong? bingo? RTC Dead.
ok not RTC dead battery coin..

next we do this.
most are dead this old, you know that right.?
or XP the virus magnet died, with over 700 exploits? and rising each day.?
in dog years that is 63year old HDD, (laptop years are like that)

So to test a PC next, , if the HDD is bad, or corrupted.?

what do we do , we boot Linux media. using the linux boot media.,
or get it the PC diagnosed by folks that do , in PC Repair shop.
This PC came with virus magnet XP, still running that? mess?


Gateway... | Answered on Oct 05, 2018

gateway zx6971 go to gateway homepage for the manual and see if it shows how to rest it through a series of key boot sequences, check the front lights for battery, side by the adapter for power light and front light for the hdd. If none of these turn on your motherboard needs repair. first take a multimeter and check the plug end for 19v d/c. no power light at plug in side of computer means blown power supply on motherboard.

Gateway... | Answered on Sep 30, 2018

old post.
odd symptoms.
the OP never once told the full story
what works good and not.
XP runs? surely it can, 0.4% 2016 run XP world wide and way less now 2018, due to virus magnet status.
do not run XP , and the fan is not XP job.
BIOS runs the fans.
if the PC runs at 56C or so and the fans slow that is normal
The bios only speeds up facts at start,
the slows them and monitors CPU heat and GPU heat
if they rise too high the fans spin up.
this is how all PC run
my fancy desktop has 600rpm fans right now, due to cool running CPU. 4 pin fans can do that magic.

The reason for the fast spin up is easy to learn turned on fresh.
the PC ASSUMES the chip are hot.
say PC parked in a trunk at 120F
the you go indoors and turn it on
so to be safe, it runs them fast (like at BIOS machine code instruction 1 or first. it spins them up then watches CPU temps live. this can take a few seconds to do a scan, see a TREND
if the trend show low, temps, it then uses a PWM fan table in the BIOS, and set the fan speed off that hard coded table)
get that?
now say PC was hot turned on then it slows only if fast fans speeds can lower the CPU temp
then rule 2 and 3 on BIOS CPU temps
if bios does not like say 80C it can turn itself off.
if failing to do that, say fan is dead, learn that ALL CPUs from P4 up
can turn them selves off they HALT.
ALL AMD and intel CPU do that.

and did you really clean it
is the RAD clean.?


Gateway... | Answered on Sep 27, 2018

2007 monitor, 11 years old.
what lock? name it? the OSD menu button dead? why not say what is locked, or does lock mean dead screen./???

hold the button. down for 10 + seconds and release.(most mon./s)
lets read your manual.... bingo there it is.

btw first google hit, amazing no?
no button lock on this model.
so what does lock mean,
power on the monitor it glows and shows a logo
and tells you there is no signal if the data cable is missing
if during (no PC) monitor power on , you press the OSD buttons
you will get a OSD menu, from the monitors cpu brain.
if not the monitor is dead.
many 2007 monitors up to 2010
have CCFL back lamp, and most are dead now.
end of life dead, the flash light trick proves this on an stuck black screen (see data, yes, CCFL are dead) RIP.


Gateway... | Answered on Sep 21, 2018

what does nothing mean.???????
fans dead>? both?
PSU fan must blow, and CPU fan, if both are dead that means there is no power. (that download didnt do that)
if fans blow say that, that is SOMETHING.
silent or not?
some folks call nothing , (windows dead)
this is not true, ever. (windows wont boot sure common)
PCs do lots of things before windows happens.
power on
fans blow both, not packed in lint, not overheating
then text happens or the monitor tells you errors all by its self like (no sync, no sig, out or range, going to sleeP and more) the monitor is not dumbb, it tells you things.... watch for them.
then BIOS POSTS, shows errors and for sure prompts you
with "hit X key for enter BIOS or setup"
this must happen and BIOS works by entering bios.
then you go there to bios and see if time and date are correct in BIOS. if not the coin cell is dead.
called the RTC CMOS memory coin cell battery.
they die from 5-7years (pink bunny facts)
if you get this far, you can boot from lots of things
your HDD if not bad.
a CD Disk, (learn which disks boot and not ask)
A dvd disk. ditto
a usb linux demo USB thumb drive, (ask)

those are the steps and is a serial process.

Gateway... | Answered on Sep 20, 2018

every PC has a spec. 2012 PC, it seems. (carbon14 dated) lol
and memory is the most complex of all.
The rules are .
so lets read your manual together, ok?
btw Gateway died and is now ACER.com (same with packard bell)
i looked in Acer, and zero. (is this thing a relic?) y/n no, acer search engine sux. big time, so... Im forced to use google on to acer.com
a DESKTOP PC. the spec page shows....
  • Memory Speed 1333 MHz
  • Memory Specification Compliance
  • Technology
  • 16 GB max ram
  • DIMM 240-pin
that was the first google hit, on spec. google is our friend.
not mine but yours. I use real manuals.
DDR3 in DIMM form factors, come in varying heights,
by RAM size and what chips are there, ok?

if you wiki dmm you see all that. full spec. on DIMM
ive never heard a tech ever in my life ask Physical size.
this perplexes me, why this is asked. ok?
the length is fixed, no variances , only height, so my wild wild guess
is you are afraid of hitting gamers grade CPU heat sink, that it?

here is the wiki page, it shows all you need to know.
the PC can not use all DMM3 made, it must be fast enough,.


the spec is here.

why not attempt to buy the DIMM at the top maker kingston.com
and see the sizes spec there, no 2 are the same tall.
some memory chips are huge or there are 2 rows tall.
that is all allowed.
30mm is common sizes. tall.
like so.


click sheet
1st stick I see is 30mm tall.
there are lots of makers and lots of sizes of DIMM.
I cant review them all but you can.
acer runs a gateway site , seperate.
here is your full manual.
RTM. but , oddly does not cover ram,ddr,ddr3, or memory at ALL.
wow. what a trash PC, and maker, buy dell by HP, never acer.
that is all I can dig up,, I'd sell it !

Gateway... | Answered on Sep 20, 2018

why not ask gateway Acer.com this we are not ACER>
only they know this, it is their design end to end.
only they support it.
why mess with BIOS name one reason.
here it is

the BIOS box is empty, what else to you expect from underdog maker, answer nothing much.

Gateway... | Answered on Sep 08, 2018

im doing catch up on gateway posts. just 1 day here.
Gateway 2000 Vivitron 17
omg a CRT really?

Gateway2000 Vivitron CRT Monitor 17" CPD-GF200 only google finds manuals on Monitors 2 decades old
nobody fixes CRTs now, and are dangerous with 17,000 volts inside
that can linger. ok>?
time to upgrade no? buy a used LCD LED 2010 or newer flat screen monitor and forget you saw, WAR GAMES and WOPPER

Gateway... | Answered on Sep 08, 2018

NO OS stated, windows. if yes, which one? (versions matter)
buy a camera on ebay, new.
use it
spend $5 , go banana's
my guess you meant the integrated webcam inside.
I guess you never been to Acer (gateways owner)
and got the drivers from them or asked? THEM.?
that camera inside can be made by 3 makers, but only ACER knows that or me with powerful scan tools.
acer shows NE570
but no pc with 57004 long numbers. not sure why.
acer search engine is brain dead. here.

you call 12 year old things modern? wow.
most PCs drop support a 10, years.
a current and modern trend. unstoppable.
try Dell computers, they run support the longest and best of all.
I'm HP guy so that says lots.
stuck ?how can anyone be stuck? IDK.

so NO OS stated
no clue as to if the PC was upgraded to W7 or 8 or 10?>
was it. this is #1 reason for webcam *****, upgrades that fail.
is the PC internet connected,to let PNP work?????????? 1st !!!!!
is the device manager showing no failures with USB?
then is device manager showing no WEBcam ererors?
next I'd run skype, see if it can find the cam.

next time post the OS and if not same as day 1 new
did it come new with windows 8 -64bit.??
if yes pc can be as old as 2012. only 6 years old.
there is very little information on the web on this PC, its not a top seller at all, in fact gateway has very poor reviews.

Gateway... | Answered on Sep 08, 2018

DX4380g , you forgot to say DX? the Desktop PC?

why not ask gateway (acer.com)
they made it, they support it, (if do this old)
and they can tell you.

APU, auxiliary power unit??
I guess you meant , A10 AMD CPU? ? Socket FM2 processors.
it will not help you, ok, so do not spend money here.
no reason giving by you, gaming, dreams with weak PC?
each PC made has a qualified, CPU support list. (for SURE)'
best is to ask them first, ok?
every one, but does ACER? they are the underdog of PCs.
IDK all they have is here, under DX


no qualified memory page.
no qualified cpu page
acer stinks in my book.

first things first.
first is what, does the mobo have a socket.
seems yes, but what socket is there. says FM2. yes.
newly made had
AMD A6-5400K 3.60GHz 1MB
so can a A10 work, IDK. ask acer.

not much there, but do ask, maybe someone and dig deep in acers bowls.


Gateway... | Answered on Sep 08, 2018

so range varies by distance and all objects it the way , line of site
from PC to router.
we wired all our TVs direct ethernet,, wifi is never good for this.
Wifi can work, if distances are close. to the router.
also learn to change the wifi channels, to those not overloaded in you hood. (run inssider app) and see what is UP.

ok? we have gigalan jack on all walls near all PCs and TV.
but I wired that my self.
you really answered your own question !
the question is why is my wifi slow, answer it is...
and the 2.4gHZ works better through walls so 5.8 is not a cure.

here is a 1/2 cure ( wired best is 1, this is 2nd fiddle)
buy any AP , access point box. move it to the weak floor.
then set it to new SSID, wifi, say rover 2, not rover1 like at wifi #1
Use a unique SSID (broadcast AP name)
set new password, and WPA2. (or wpa/wpa2)
wire the new ACCESS point to the the router 1. using ethernet cable.
now the new AP , is on the old weak floor. and is faster.

you are not going to replace all appliances to faster wifi.

wifi can also be jammed by you or neighbors.
with baby monitors or old land line. mobile base stations and hand sets. (all this is legacy junk but can exist)

Gateway... | Answered on Sep 08, 2018

oops, that be hard for any blind person here.
we cant see it , you did not snap a photo to show it, why?
why ask the blind>"? this?
so it never makes it the the windows password screen ever,
so that means its
bios, password , admin or user pass word.
or bitlocker, (hopeless if set this)
why ask at fixya , we are not Gateway

here i will type for you.


Gateway... | Answered on Sep 08, 2018

a BLue ray player by pansonic?
way post to computers?
the router seems dead. to me. I
if ethernet works on other PC the then the DMP is bad.
simple as that.
if the ethernet fails on a PC and DMP player the router is bad.
i guess you what the smart features to work that it?
id give up, and buy Roku3,, and have 10x better experiences with say netflix, vudu, or hulu.
that DMP has old , apps that are not working now. (obsolete)
the Roku keeps that up to date full time and works like nothing else.
be it the box or inside the TV.
test the router first, we have gigalan to each room now in our house.
test the router. make sure you gen get to the web on all router ports. ethernet.

Gateway... | Answered on Sep 08, 2018

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