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Questions & Answers
Can I get disks I lost to reload my gateway nv55c laptop?
October 18, 2012 9:36:23 PM
what are you trying to do? if your trying to recover from the partition and it is not allowing you to do so, you may have corrupted the restore partition. or you let the 30 days expire and you have no choice but to reinstall or purchase a legal license. Either way, it may be best to contact gateway for original disks (usually a minimal fee) and once your back up and running, make sure you make a set of recovery disks before you do anything else.
on Apr 09, 2015
Why replacement harddrive wont install operating software
If it is a new hard drive it could need formatting or if it already has software loaded it could need the drive formatting on a different machine.
I have noticed something strange, probably in the bios settings of one computer I had contact with recently. It resisted all attempts to load an operating system on an empty drive but loading an operating system with a different machine and then reinstalling the drive in the original it accepted the new operating system without any further hitches.
Another thing to think about was the time we tried to take a look at a hard drive and all my friend's machines refused to read it.
It turned out his machines had 32 bit operating systems and the fresh hard drive was on 64 bit.
on Mar 14, 2015
Okay, whats happened is that you either have a program like Bitlocker turned on, or some security feature enable on your hard drive.
If you want to get into BIOS press either F4, F2, F1 or DELETE. Most of those keystrokes will enter you into your BIOS. Unless your BIOS is locked with a password, in which case you'll need to get a device code. If this is the case you will need to contact the manufacturer and speak with them about your issue, which will require your serial number and model number.
As a back door last resort, you may be able to put your Windows OS disk and do a install over the existing Windows image. Make sure you have a real windows OS disk, not a recovery disk. Let me know if any of this helped you.
on Apr 28, 2014
Tried to factory reset in safe mode now computer will not reboot
Can you be more specific? What do you mean by "factory reset"? It sounds like you get to the windows password screen, then you get a blue screen instead of your desktop, is that what's happening?
It sounds like you may need to put in your install disk and reinstall your version of Windows. Can you give us some more details? Is there an error message or anything on the blue screen?
on Apr 27, 2014
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