20 Most Recent DISH Network ViP722 DTV Receiver / 350-Hours Video Recorder - Page 4 Questions & Answers

bestone890,

Go into the Main Menu. From there go to System Setup (6) -> HDTV Setup (8). Make TV Type 1080i and Aspect Ratio 16x9 and select Done. Your picture should now be showing a HD picture.

Tommy Faust
DISH Network

Tierra_bush,

It's possible the remote may just need to be readdressed to the receiver. I've listed the steps below:

Addressing remote
1.) Go to System Info screen.
2.) Hold down the SAT button until all mode lights light up.
3.) Enter a number between 1 and 15 using the numeric keypad on the remote.
4.) Press the pound (#) button.
5.) Once the SAT button blinks three times, press record.
6.) Try the remote and see if it is working.

Let me know if you have any other questions!

Tommy Faust
DISH Network

I understand you're having an issue with your receiver's hard drive in terms of viewing the DVR features, roger prokes. What error message are you receiving? Is it 024 or 311? Also, make sure when you unplug the power cord from the wall that you keep it unplugged for at least 15 seconds. Do you have it plugged into a surge protector or an outlet? If you have it plugged into a surge protector, try using an outlet as that will likely work better.

Hope that helps!

Hi I_yngbld,my name is Mike Houston of DISH Network and I was going over your post and seenwhere you're remote is having a hard time reading the IR sensor. Please makesure there is nothing like a computer tower close by or anything that couldcause interference, once the receiver is clear of any interference try theremote again. If the issue still persists please e-mail me at [email protected].

Hi juan2luis,I caught your post and seen where you're having a problem with your DVRrecording on only one TV. You will want to make sure the DVR is set to dualmode, if the DVR is in dual mode you want to unplug the receiver for 10 secondsand plug it back in and let it power up. When the receiver fully resets pressthe menu button on TV1 and then look to see what is on TV2. If you see programspress the Record button on the TV2 remote to see if it will record. If you haveany questions please e-mail me at [email protected]

The only code I can find for Dish Network remotes for Vizio dvd player is 897. My manual doesn't specify Blueray but give this code a try. Otherwise do a search per the manual instructions

first off, check the mode setting at tv 1, are you in dual mode, or single. you need to be in dual. Also sounds like the remotes address is not correct. rather then me typeing forever here, I would call dish, 1-800-894-9131, they can walk you rite through it.

trwck

I have provided instructions on how to save setting on the receiver and remote plus instructions for learning mode. I hope this helps.

Ray Calo
DISH Network

Back Up Remote/Receiver Data

Receiver: 222k and 722k

1. Verify that the customer has an unobstructed LOS and is within 10 feet of the receiver. The customer will need to direct the remote toward the receiver for the duration of the System Wizard setup.
2. Press and hold the number 0 until the pop-up 380 appears on the screen.
3. Verify that the System Wizard says the remote is configured correctly.
4. Select Advanced on the screen.
5. Select "Backup My Settings Now".
6. Verify that the purple gem is displayed beside the correct selection.
7. Select Next.
8. Select the type of backup to be performed:
   • Full system backup
   • Back up receiver settings
   • Back up remote settings
9. Verify that the purple gem is displayed beside the correct selection.
10. Select Continue twice to initiate data transfer. Maintain unobstructed LOS while the green progress bar fills.
11. Select Continue to resume programming.

Restore Receiver Data

Receiver: 222k and 722k

1. Verify that the customer has an unobstructed LOS and is within 10 feet of the receiver. The customer will need to direct the remote toward the receiver for the duration of the System Wizard setup.
2. Press and hold the number 0 until the pop-up 380 appears on the screen.
3. Verify that the System Wizard says the remote is configured correctly.
4. Select Restore on the screen.
5. Maintain unobstructed LOS while the green progress bar fills.
6. Select Continue to resume programming.

Teach Learning Commands

Receivers: 222k and 722k

1. Ensure the DISH Network remote control is programmed to the desired remote address to operate the DISH Receiver.
2. Place both the DISH Network remote and the original equipment's remote control on a flat, stable surface.
3. On the DISH Network remote, press and hold the mode button for your equipment for about three seconds until all of the mode buttons light up, and then release it. Your selected mode button will blink.
4. Select the type of learning you wish to perform:
   • Hybrid Mode
     1. Press and release RECALL, then hold the RECORD button for about three seconds until the mode button is lit again. The button remains lit while learning.
     2. Point the front of the original equipment's remote to face the small square (IR window) on the front left-hand side of DISH's remote. Remotes must be within 4 inches of each other.
     3. On the DISH Network remote, press the button you want to teach.
     4. On the original equipment's remote control, press and hold the button you want learned. If the DISH Network remote learns the command, the mode light blinks off and then back on. If the mode light blinks three times or remains lit, the DISH Network remote did not learn the command. You may need to press the button on the original remote several times for the DISH Network remote to learn the command.
     5. After a button has learned a command successfully, repeat steps 3 and 4 until all commands you want have been learned.
     6. To end the learning sequence:
        • Press one of the mode buttons on the DISH Network remote. This saves all of the commands for that mode and exits learning to return to normal remote control operation.
   • Normal Mode
     1. Press and hold the RECORD button for about three seconds until the mode button is lit. The button remains lit while learning.
     2. Point the front of the original equipment's remote to face the small square (IR window) on the front left-hand side of DISH's remote. Remotes must be within 4 inches of each other.
     3. On the DISH Network remote, press the button you want to teach.
     4. On the original equipment's remote control, press and hold the button you want learned. If the DISH Network remote learns the command, the mode light blinks off and then back on. If the mode light blinks three times or remains lit, the DISH Network remote did not learn the command. You may need to press the button on the original remote several times for the DISH Network remote to learn the command.
     5. After a button has learned a command successfully, repeat steps 3 and 4 until all commands you want have been learned.
     6. To end the learning sequence:
        • Press one of the mode buttons on the DISH Network remote. This saves all of the commands for that mode and exits learning to return to normal remote control operation.

This is a problem that many have. If you are recording on TV1, and the receiver is in dual mode, then you are only able to watch what you record. But you can set your recording to TV1, and then put the receiver into single mode, and switch from the recording to live TV.


Becki Barned
DISH Network Customer Service

We would be happy to help you with that. The first thing we would recommend checking is if the "Record Plus" feature is "Enabled", this can be found to the left of the "Record Preferences" on the "Record Plus" screen. The other thing we would recommend is to ensure that the tuner that you are viewing is for the TV1. You can swap between the tuners by pressing "Input" button while in SAT mode.

This should get things set up the way you want it. Thanks for choosing DISH Network!


Phillip Chang
DISH Network Customer Service Representative

Hi tesmathwi572 my name is Mike Houston of DISH Network andI was going over your post and with our DISH remotes that go with the receiverwill give full functionality to change the channels as well as the DVR andaccess the Menu. Buy getting another remote from a store may not program to thereceiver to change the channels, if I can check your account information suchas account number or phone number so I can see about getting the remote thatgoes with that system. I will leave you my e-mail so you can contact medirectly. [email protected]

Hey there, Cheri Torres with DISH Network Customer Service here. I came across your post and wanted to see if I could help. It sounds like your DVR recordings may be interfering with another recording you already have set up. What you can do in order to fix this issue is change your Record Plus setting to TV1 instead of TV2. In order to do this you must first press the Menu button on your remote control then Select 8(Preferences) then 5(Record Plus). Once you have selected record plus you will need to enable the option as well as set your Record preference to TV1. Depending on the model of receiver you have the menu numbers may be different but the options (i.e. preferences and record plus) will be the same. I hope you find this information useful but if this does not work or you have any other questions or concerns feel free to email me at [email protected]. Thanks and have a great day!

What seem's to be the problem? Was this a lightning strike? Voltage over COAX sometimes, many times, damages the thin copper zinc coating that is wrapped around the solid steel core. Analog signal can run just fine over this, but digital cannot. All coax lines could be compromised. Sometimes it will carry a digital signal temporarily and with pixelation, but most of the time it will not support a signal. Installer? Give me more information please and don't forget to rate me.

Hello, this is Luke, let me help you on your concern. A DVR which reboots by itself always means a power failure. Try to isolate the issue first by plugging in the DVR to a good power outlet. I suggest to plug it directly to a working wall outlet to make sure that it is not a power surge suppressor or a power strip device problem. Give the DVR at least 5 minutes to boot up. Allow it to do its own thing, and it should come on by itself. You will hear a spinning sound coming off it, which is normal. Within 5 minutes you should see a message on your tv screen. A good indicator that the receiver is on, are lights on it. Orange for mode, Green for TV1 And blue for TV2. You should have at least the orange light on, when the DVR on. Do a reset if it will not power on after 5 minutes, unplug the DISH receiver for 10 seconds and plug back in. Please have TV1 on during the whole process. Let me know if this help. Have a great day.

utdivemaster

When timers are setup, it will record by default (unless it is changed) to TV 2. You can go into the receiver menu by pressing the Menu button on the remote. This will bring up the Main Menu on TV 1. Press 8 (Preferences) and then 5 (Record Plus). Just change the Record Preference to TV 1 instead of TV 2. If 2 timers are setup and they overlap, it will record to TV 2. I hope this helps.

Ray Calo
DISH Network

This may be caused by as many as three variables.

The first would be that if your neighbor has Dish Network and they have their TV2 near yours it could be picking up their recording preferences. This would create a recording specific to let's say MONSTER TRUCKS.

The next is if you notice MONSTER TRUCKS when trying to view an intended recording at the beginniong or end of the desired recording. This can occur if the start time an end time for your recordings have been set to begin before your intended recording and end after the intended program completed. You can edit this by pressing the DVR button, my recordings, schedule, timers, pick a recording from the list and press select, now press options and you will see the timer options which will allow you to manipulate the start early time and end late time among other things.

Lastly is that your program guide is out of date or the guide is totally errant. Unplug the receiver from the wall for a minute and repower it. This will force the system to update itself if it is not intefered with during this process. If after this procedure the same issue is occurring and the guide says the program you want recorded but retrurns an unwanted one then the guide is corrupted on the Dish Network side and will be repaired as soon as possible.

I hope this assists you. Thanks fornusing Fix Ya.

My tv2 looks very hazy after switch to another TV from the attic but disconnected the one I had. There are 3 coax cables comming from the switch box to the attic...may be connected wrong or missing any connection. I played with all the 3 acbles comming from switch box connection. There is aDP2D splitter and SAT line and VHF/UHF and TV2 to going to TV....Before it worked fine but same TV2 looks hazy now....what did I do wrong....plz help...Thanks.....ADE

Ur option replaced satalite provider.Happen on all the tvs in the house right?U have the satalite dish signal itself the cause.

Hi billabongwanmy name is Mike Houston of DISH Network and what you will need to do isreprogram the remote. You will need to take the TV2 remote to the TV1 location,on the TV1 remote press the MENU button two times and it will take you to theSystem Info screen. You will then press and release the SAT button and pressthe record button one time on the TV2 remote. I will leave the link to helpwith these steps. http://www.dishnetwork.com/SupportSection/setup-remote

Hi tmister318 this is Mike Houston of DISH Network, there are codes thatwill set your DISH Network remote to your Onkyo receiver the codes are 660,642, 678, 264 and 662. I will send alink to help with the setup for this. http://www.dishnetwork.com/SupportSection/remote-setup