Washer is not draining the
I personally have owned that exact model, I was fond of it, and while I did not have your problem, I have known the repair process.
I did have another problem that was in warranty and after several visits it was corrected, my issue proved to be electronic and some malfunctioning unit within needed to be replaced.
Your problem sounds exactly like a clogged or kinked hose.
A kink is easy to see, the hose turns too sharp a corner and then cannot allow water to pass in the time the electronic brain has allowed for that step in the process. If it is a clog then the blockage is not visible from the outside, and this could come to exist due to lint or certain natural soaps that have photo-degraded before use and congeal, though I doubt the soap (love the natural soaps myself and am totally happy with them.)
Borax is a laundry "additive" that is anachronistic and uncommon now used but still can be bought, ask your grocer is you have trouble finding it. It also functions as an excellent water softener and soap dissolve, for lack of a better description. Si if you run an empty load, with hot water and a half a cup of borax, maybe a couple of times, and do not see any improvement, then I am going to suggest you focus on the lint blockage, kink or the electronic equivalent of a kink.
By electronic equivelant I mean that some function is not acting as it should when it is supposed to drain, but you knew that obviously. What I can share is, after seeing this machine taken apart by an expert I know: it is NOT user servicable, do not open it up and expect to find the problem.
Also it has large cinder blocks built into its frame for balance / ballast so it is darn heavy and moving it to see the hoses behind may be reasonably a 2 person job. Be careful, please don't twist when heaving this machine aside.
These blocks allow it to spin exceedingly fast once the water has drained but if it has not drained it does not have the strength to muscle through and spin fast anyway, so the one (not draining) may be causing the other.
SO run it empty with just the Borax a couple of times, see if it drains, see if it spins. If not you may need to involve a professional but try to get one who will be results oriented (as opposed to paying by the hour since that would be a system where the less competent would make more money) and know that your machine IS repairable. But let's keep our fingers crossed it wont come to that.
Good luck to you, I hope you machine returns to proper functionality.
on Mar 08, 2011