Kenmore 98702 Stacked Washer/Dryer - Answered Questions & Fixed issues

Question is a bit vague, does this apply to your washer dryer? This seems to imply that the appliance will need to have the 240v option selected on the appliance before it's connected to 230v. It's NOT the same as a device which can accept between 110- 250 volts, it's 120 OR 240 ( 240 is to all intents the same as 230). My answer is NO

Kenmore 98702... | Answered on Oct 20, 2016 | 51 views

Dump the appliance. sears delivers the worst garbage available

Kenmore 98702... | Answered on May 15, 2016 | 121 views

The wiring diagram is located in the slanted panel above the washer door

Kenmore 98702... | Answered on Mar 22, 2016 | 2,207 views

Maybe it cause a too tied belt.

Kenmore 98702... | Answered on Jun 09, 2015 | 1,138 views

The water pump could be stuck, or broken so the pulley on the pump is not spinning, while the belt is, which gives you the burning smell. Could also mean the motor is overheating giving you the burning smell. You will have to open the back and observe whats happening while its running. Just keep your hands clear while its working.

Kenmore 98702... | Answered on Feb 16, 2015 | 238 views

You'll need to find some one who can read the wiring diagram.
The best bet would be to call a repairer who specialises in your brand..
I've had to walk away from jobs which some one else has started, so don't say that someone has started to 'fix' it or they may refuse to work on it.

Good luck

Kenmore 98702... | Answered on Feb 09, 2015 | 87 views

Correct the wiring. Manuals are available on line. You need to get somebody that can read the diagram.

Kenmore 98702... | Answered on Jan 28, 2015 | 75 views


If you are having problems with your gas dryer not heating the most common problem is that the ignitor goes bad. Even though it glows sometimes it is still not working properly.

if you dryer is gas check out this gas no heat tip....

If you have an electric dryer, you can have many different things that can go wrong causing the dryer not to heat.

check out this electric no heat tip...


Kenmore 98702... | Answered on Dec 02, 2014 | 293 views

I don't know where you have your washing machine but can't you just put the drain hose in the tub, or toilet to see if it drains? if either of those aren't close enough to dump discharge water into from your spin cycle, you may be able to add a short piece of clear tubing at the end of the existing hose using whatever connector you need to use, then put the hose back into your drain. This way you should be able to see if the pump is working. You can usually hear/feel water being discharged out of the discharge hose but I don't know what your situation is.

Kenmore 98702... | Answered on Sep 02, 2014 | 200 views

It sounds like something is stuck in between your spin basket and outer tub. Its recommended that get the repair manual for this model.

Kenmore 98702... | Answered on Jun 26, 2014 | 60 views

kindly clearly mention in detail so that i may be able to solve it

Kenmore 98702... | Answered on Jun 26, 2014 | 40 views

check your plumbing vent pipe. could be blocked.

Kenmore 98702... | Answered on Jun 16, 2014 | 43 views

unless you know a lot about electrical don't attempt it. Remove the slanted part above the washed(two screws) then the two screws from the control panel. finesse the panel down. find and remove and TAPE AROUND the wires to the buzzer. replace in reverse manner. if you need help call me 573 330 1193

Kenmore 98702... | Answered on Jun 09, 2014 | 134 views

Underneath the top unit (the dryer) there should be a spring loaded catch that holds the door open. See if it is gummed up and stuck or possibly broken off.

Kenmore 98702... | Answered on Jun 06, 2014 | 45 views

If you unplug the power do if the water still run in then you need to replace water valve don't try to take it a part and clean it out it will just leak water in the tube. So just replace the water valve.

Kenmore 98702... | Answered on May 31, 2014 | 58 views

Check Heating elements if ok check the in line fuse that go to drying element and if it open replace it and clean filter and check pipe that blow out side make sure it not stop up because if in line fuse is open stop up filter and pipe that blow air out side will cause the heating element in fuse to open up. And check for lose wire going to element to.

Kenmore 98702... | Answered on May 31, 2014 | 84 views

Model# 110.88752799 Kenmore stacker washer/dryer

Q; How do I remove the front control panel? (to remove the timer dial, to replace a switch, etc)

A: reference diagram-

-remove four crews (#8 on diagram) from left and right sides.
-remove one screw (at #21 on diagram) from the bottom of the panel.
-remove #7 panel from the left and right side
- this will expose a thin metal catch (#9) on each side. With a small finger or screw driver, push down on the top of this metal strip where it bends horizontally. This will compress the spring (#14) and release the catch.
- the control panel will fold down now.

Kenmore 98702... | Answered on May 02, 2014 | 324 views

I have one of those Kenmore "Laundry Center" stacked washer/dryer units. It comes built that way - it is not two units stacked on top of one another (if there is such a thing).

My guess is that it is at least 13-14 years old now (it came with the house I bought) and about 3-4 years ago, it also stopped heating. The dryer would run for a couple of hours and all of the clothes would still be damp and the air in the dryer was not warm or hot.

I searched online and found that the usual cause is the heating element wire was probably burned out if the dryer was otherwise running all right. I found some repair instructions online and the procedures to take the dryer apart (can't recall where - just Google it).

The heating element is like a long coiled resistance wire, similar to what you would see in a toaster but heavier duty. It is strung in a circle behind the dryer drum tub to heat the air that enters the dryer.

If you've ever looked into a toaster when toasting, you'll notice that that thin resistance wire glows red hot which generates the heat. Now imagine that thin wire being red hot and the dryer tumbling, causing constant vibration. It's amazing that the heater resistance wire doesn't break more often!

A pretty handy DIY-er can take the dryer apart and replace the heater wire, but the challenge is getting the stacked unit out in the open somewhere where you can work on it. You need a fair bit of room.

My advice would be to also buy the drum belt replacement kit to also replace that at the same time. If you're going to go to the trouble of taking the dryer apart to replace the heater wire, you might as well replace the drive belt and associated felt pad, etc. at the same time. You DON'T want to have to take the dryer apart again a little later to change that part when it breaks. (It's like a timing belt on your car - if you're doing major work on your car and have the engine apart and it's "about time" to replace the timing belt per the manufacturer's maintenance schedule, might as well do it a the same time to save on repeating the labor again.)

Kenmore 98702... | Answered on Apr 23, 2014 | 56 views

Not finding what you are looking for?
Kenmore 98702 Stacked Washer/Dryer Logo

1,103 questions posted

Ask a Question

Usually answered in minutes!

Top Kenmore Washing Machines Experts

Ron Lankford

Level 3 Expert

5386 Answers


Level 3 Expert

662 Answers


Level 2 Expert

65 Answers

Are you a Kenmore Washing Machine Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides