20 Most Recent Element Electronics EDBCO11 Blu-Ray Player Questions & Answers

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Quick fixes-

-New batteries
-Batteries inserted incorrectly
-Not aiming at reader

More difficult to fix

-Non compatible remote
-Broken LCD sensor
-Circuit issues
-Water damage

Please contact me if you figure out the exact problem, and I will help you to fixit

Power cord is not a critical component to select. Just select one of good quality. That is all. You can buy it from most of the electronics spare part selling shops at your town. Keep the old power cord with you as a sample. If you have no power cord at all, just go with the player, to select a suitable power cord.

It depends on the TV inputs. You will need to provide your own cables for most connections. If your TV has an HDMI in, get an HDMI M/M cable of an appropriate length. (Use an online shop for better prices.) This will provide the best picture. (If you have a sound system with HDMI ports, you may be able to go EDBC011 HDMI out to the sound systems HDMI in. Then the sound system HDMI out to the TV HDMI in.) If the TV has a DVI port, get an HDMI to DVI cable (again M/M). For this option, you will also need to connect the audio cable (see below in the composite or component video section).

Alternatively, this Blu-ray player has component and composite video out ports. Note: composite video is limited to SD. For these, you will have to connect the audio cables (RCA l/r audio or digital audio out). The composite video cable is included with the blu-ray player when new. For these, match the colors of the jacks to the wires to make sure that you have them correctly connected. You can put the audio cables to your sound system or your TV, as appropriate for your setup. For some TVs, you may need a RCA audio to 3.5 mm cable (all male ends) or adapter (for example RCA F/F to 3.5 mm M with an RCA audio cable or 3.5 mm F to RCA M/M with a 3.5 mm audio patch cable) . This applies for units with only the PC audio in.

Make the connections with the TV and the video player off (turn off the audio system if you are including that set of wiring). Then turn on the TV and set it to the desired input (use the Input/Source button on your remote or TV). Turn on the audio system (if using one) and blu-ray player.

If you have problems, first try different cables. Try other input connections and try different devices. It's possible for either the TV or the blu-ray player input/output jacks or boards were damaged.

The manual for the EDBC011 is available here: http://www.elementelectronics.com/support_docs/edbco11/edbco11_manual.pdf .

I hope this helps.

Cindy Wells

If the remote is not broken or damage, then unplug the unit from the wall for 40Min., and remove the batteries, from remote, and after you plug it back in it should reconize the remote everything should work just find.

Hi Carol,
Check the terminal where the battery inserted for corrosion. Using the smooth sandpaper or blade gently scratch the terminal to erased the corroded part. After that re-insert the battery again (ensure the right polarity of the battery while inserting) and to confirm if the remote is functioning click this link for more info http://www.youtube.com/watch?v=tlTIrVQjaY8. Let me know if you need further assistance.
Hope I helped you.
Have a nice day!
Thanks for using Fixya.

Hello,

to update your player, go to the website of your player's manufacturer, (e.g, www.samsung.com, if samsung is the manufacturer of your player).

Once the site opens, go to or click software on the page, and download software update on you your PC, then burn the downloaded software into an empty disc and insert it into your player, then your player will automatically to the update from the CD.

Or, if your player has a USB, copy the downloaded software into a usb flash drive, then fix it into your player and press usb from your remote.

I hope you know how to update your player now.

Good luck.

Avatar bluray disc uses some super-new technique for copy-protection, which many players don't support yet. If you already upgraded to the latest firmware, you can only contact your dealer and ask them - or wait for even newer firmware.

The only way is to go to their website to down load.Talk to their customers service.

Hi and welcome to FixYa,

Initially, a possible workaround if you would consider/try is to unplug the unit for an extended period of time, invert the unit (bottom side up), plug back in and try again.

Offhand, tray loading/eject is a mechanically accomplished. Having said this, then almost always, the problem would be with the loading mechanism. Determine if there is a whirring sound heard or felt when the OPEN/CLOSE button on the machine is pressed. This could either be a slipping, cut or dislodged loading belt or gear. Repairs would then require that the unit be opened up. Options then are:

• consider a DIY (do-it-yourself) repair if and only if very familiar with electronic components & circuitry, use of a DVM/VOM, a soldering iron/station and safe working practices with electrically powered devices. Access to a Service Manual or at the very least, a schematic diagram would be a necessity;
• should you be uncomfortable with a DIY, perhaps your best bet would then be to seek the services of an authorized Service Center (specially since the unit would presumably be under some form of warranty) or a qualified professional;
• return unit to place of purchase and require a replacement.
  

Please note that merely opening the unit for a look & see would make the warranty null and void.

Good luck and thank you for asking FixYa.

Hello,
Go to their website and download the update that you require

You have to go to the manufacturers website to download a firmware update , burn it to a disk on your computer / laptop and use that in your blue ray player to update. The instructions on how to do it will be on the site.
jon

I had the same problem with the blu-ray player and fixed it with the downloaded files. When you download the files they come in a folder called 'firmware_update'. Did you make sure you only put the 16 files that are inside this folder onto the CD and not the whole folder? It won't work if you add the whole folder. The update on the blue-ray player takes up to 15 minutes. You have to be patient.
Hope this helps:-)

Ok, I am having the same issue. I just bought my tv - same model at the Target Black Friday sale. Can I ask, did yours make a low humming noise before you changed it out. I still am within my 30 day exchange policy, so I am thinking it would be wiser just to exchange it... but my concern is, would I get one with the same problem (or worse) in exchange?