Top 20 Janome Memory Craft 9000 Computerized Sewing Machine Questions & Answers

I think this might answer your question

Janome Memory... | 770 views | 0 helpful votes

Lower the pressure on the feed dogs, use a stretch stitch, and longer stitch length. Be sure to use a good quality thread, and maybe go lighter weight thread.

Janome Memory... | 130 views | 0 helpful votes

Since your machine is relatively new, it is probably still covered under warranty.

Janome Memory... | 285 views | 0 helpful votes

Are you doing free motion quilting? You need to tighten the upper tension to eliminate those eyelashes. Also, if you are moving the fabric too fast for the machine to keep up, you will get the eyelash effect.

...Also, if eyelashes tend to occur more when turning curves or corners, slow down moving the fabric when doing those movements. The machine needs to keep up with your movements.

Janome Memory... | 74 views | 0 helpful votes

The needlebar position is off. You may want to take it for service.

Do you like this machine? You've used it for several years, know how to use it, etc. What does a general service cost? Perhaps $100-150. So where would you find a replacement machine for that amount? It is generally recommended that machines be serviced once a year, so you have saved enough over the years to afford a service call.

IMHO, I'd rather fix an older machine that I love than buy a new machine that doesn't work as well as the old one...


Janome Memory... | 65 views | 1 helpful votes

Almost defiantly a sensor issue. These are not easy machines to work on due to their hi-tech design. Clean and inspect as much of the mechanism as you can as some cotton or fluff may be obstructing a sensor or switch. This may stop the machine from calibrating.
Below is a link to a PDF of janome error diagnosis. It is a bit complicated but one of these steps may solve your issue or offer a solution.

Janome Memory... | 91 views | 1 helpful votes

can you not take or send the machine back, you say you just bought it?

Janome Memory... | 610 views | 0 helpful votes

.Jef and .Dst will work on a Janome machine. You can buy designs per the hoop sizes for your machine. Buy, download, and transfer received file to a USB drive to transfer deign to machine.
Embroidery Services
San Diego, CA

Janome Memory... | 99 views | 0 helpful votes

With the issues you are experiencing, it may be wise to take it for service.

Even though the feed dogs are raised, are they actually moving forward and back as you stitch (remove the thread, raise the presser foot, rotate the handwheel, and watch the feed dog action)? Check that the stitch length is set long enough that the feed dogs will be moving the fabric rather than sewing in place. Another thing to check is whether there is a pressure adjustment for the presser foot. If you are sewing light weight fabric, sometimes the pressure needs to be increased so the feed dogs are able to grab the fabric.

As for the machine running on, it could be a multitude of issues, ie the foot control, electrical... This may be something that a professional should evaluate.


Janome Memory... | 46 views | 0 helpful votes

I just bought a one owner gently used machine and it had the same issue. I thought when I saw it the lady had spilled something on it. I brought it home and realized it was like the glue that held on the label was oozing out. I used Goo Gone and it cleaned off with a little elbow grease.

Janome Memory... | 80 views | 0 helpful votes

Have you cleaned it recently? There could be lint, dust, threads stuck in the area that are preventing the feed dogs operating. If that is not the cause, then the machine should probably be taken to a professional for service.


Janome Memory... | 153 views | 0 helpful votes

Make sure the stitch length is set higher than 2. Also make sure the feed dogs have not been inadvertently dropped for darning. If the feed dogs are up and moving back and forth, they are working okay but may have a lot of lint and dust inhibiting them from biting the fabric.

Are you sewing very fine or slick fabric? Frequently, that will cause the fabric to slip under the presser foot. Check your machine to see if you can adjust the pressure on the presser foot. If not, then try laying a piece of wax paper or vellum with the fabric. It can be easily removed after stitching.


Janome Memory... | 106 views | 1 helpful votes

Take it to your local Janome dealer.

There is A-1 Sewing Machine Co. 50 miles away at3983 Lavista Rd # 188, Tucker, GA


Janome Memory... | 118 views | 1 helpful votes

every sewing machine has to have a foot control, your AUTO is for other function, not for "run"

Janome Memory... | 71 views | 0 helpful votes should carry old parts. Bay would be another choice for old stuff that is not made anymore.

Btw, I’m available to help over the phone in case u need at

Janome Memory... | 99 views | 1 helpful votes

What about it?

Janome Memory... | 113 views | 0 helpful votes

A setting change while you are sewing should not happen. Sounds like you will have to take your machine in for service.

Janome Memory... | 240 views | 0 helpful votes

Not finding what you are looking for?
Janome Memory Craft 9000 Computerized Sewing Machine Logo

741 questions posted

Ask a Question

Usually answered in minutes!

Top Janome Sewing Machines Experts

Tally Girl
Tally Girl

Level 3 Expert

1134 Answers

Douglas Plant
Douglas Plant

Level 2 Expert

220 Answers

Irene Tulloch

Level 2 Expert

491 Answers

Are you a Janome Sewing Machine Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

View Most Popular

Janome Sewing Machines

  • Janome Sewing Machines

Most Popular Question

when move needle 4 0 or 4 5 needle now

  • Sewing Machines