20 Most Recent GE WPGT9350C Top Load Washer Questions & Answers

possible bad sensor on board

GE WPGT9350C Top... | Answered on Mar 25, 2018

Need more info how do you expect a good answer from a vague question

GE WPGT9350C Top... | Answered on Mar 03, 2015

check the water inlet maybe it's defective..

GE WPGT9350C Top... | Answered on Mar 14, 2014

check the end of the hose and see if thier's no water flow when it's draining..maybe ur waterpump not working properly or the're lint blocking the waterpump

GE WPGT9350C Top... | Answered on Mar 11, 2014

You can try removing the hose from the drain in the wall, place it in a pail on the floor, set the control panel to spin, even though the drain pump might not be working, there is a chance the gate valve is working and will allow it to drain.

If not, you need a small pump that attaches to a drill and two garden hoses, or a shop Vac.

GE WPGT9350C Top... | Answered on Apr 02, 2013

whats the problem??....if its technical better consult your authorized service center. you can get solutions for simple problems from your user manual.

GE WPGT9350C Top... | Answered on Aug 23, 2012

unplug first be very careful working with live current,,,remove leads from pump put unit in drain cycles plug unit in ,,than test for 110 volt at pump connection..if you have 110at the connection you have a bad pump..good luck

GE WPGT9350C Top... | Answered on Sep 03, 2011

Since the program was interuppted while it was running it was possible that the processor in the main controller unit has an error and so the output had hung up.
Hence you can remove the plug and allow the processor to reset, press down the panel play /stop button and after about an hour plug back to check .
The processor should normally reset and work normally unless there is a fault in the controller unit.

GE WPGT9350C Top... | Answered on Aug 31, 2011

The problem is either a small garment is caught under the infusor or the clutch assembly is not working properly to lock and unlock the the basket by engaging teeth on the inside of the rotor with teeth on the clutch coupler.

Unplug the machine or disconnect power then remove the infusor cap. Place a flat-head screwdriver in the slot under the infusor cap and gently pry off.


Remove the 10-mm hex-head screw that holds the infusor in place with a socket or Phillips-head screwdriver by turning the screw counterclockwise.


Pull the infusor up and out then remove garment or any debris in. The inner edge may be sharp, wear Kevlar gloves or equivalent protection.

The problem is in the clutch assembly if no apparent restriction is found under the infusor. Lay the washer on its side. Place a towel or blanket on the floor to prevent scratches to the surface of the washer. Remove the 24-mm rotor nut with a socket or open end crescent wrench. Use a rubber mallet if needed to tap the wrench to break the nut free.


The clutch coupler must be in the locked position with rotor teeth only during water fill, wet load sensing, basket wash, centrifusion wash, spin, and spray rinse for the infusor to move with the basket.


The clutch coupler must be in the unlocked position with rotor teeth only during dry load sensing and infusor wash for the infusor to move independently of the basket.


You don't have to accept or reject this post in order to add comment or information. But accepting the solution should you find it helpful and/or informative will not stop you from posting comments or additional information. You can still communicate with the expert should you need further advice regarding the issue stated herein.

GE WPGT9350C Top... | Answered on Jul 20, 2011

What board did you replace?

GE WPGT9350C Top... | Answered on Nov 19, 2010

You may want to look at http://www.fixya.com/support/t1813265-problem_detected_unit and http://www.fixya.com/support/t117581-notice_problem_detected_unit, if you are still having your problem.

GE WPGT9350C Top... | Answered on Apr 01, 2009

As someone else has mentioned elsewhere, if you hold the 'my cycles' and 'back' buttons for about 3 seconds or so, it gives you more information on the diagnostics. Write down what it says if you want, because it erases the errors after it shows them to you. Press 'more' when you can, and when you've seen it all, press 'exit'. At that point, it may or may not go back to the usual start screen.

If it does _not_ go back to the start screen, I can frequently just hit the power button to turn it off, then turn it on again, and it's ready to wash.

GE WPGT9350C Top... | Answered on Apr 01, 2009

a faulty inlet water valve on the machine itself, just not seating properly allowing water to flow after shutting off, turning off water inbetween washes a good temp fix as well as a good habit to get into

GE WPGT9350C Top... | Answered on Jul 09, 2008

can be still the board that has been replaced has some boards can have faults from new but what can be wrong is that most motors have carbon brushes which go into the motor at either side of the motor with 1wire going onto them if these are low then the motor doesnt have enough contact with them so it wont spin properly pull these out and check first but be warned if the washer is under warranty you can void the warranty by letting anyone touch it m8 let me know how you get on and if no help then ill think what else it could be m8

GE WPGT9350C Top... | Answered on Sep 12, 2007

right could be your belt,casrbon brushes if the motor has these which you will notice they will have a wire going to a small plastic part on either side of your motor it will have 2 of these if these are worn down to about 8ml they need replacing if your washer does not have carbon brushes than it will have a small circuit board called a module if this is faulty sometimes cheaper to replace your washer

GE WPGT9350C Top... | Answered on Aug 14, 2007

open the panel which holds the buttons. look for disconnected wires

GE WPGT9350C Top... | Answered on May 23, 2007

Troy, see if you can get it into a factory test mode. Start by pushing the power button on; next push the home button, next push the help pad, next push the start/stop and help pad together for 3 seconds, push the test load, the contrast screen should display. Now you can cycle through the different tests or let it cycle through on it's own, each test should time out after 5 minutes. This test will include the main board operation. If any tests fail, a failure code will appear. To exit the test, press stop/start to scroll down the screen list until the screen darkens. In case this model number is not exactly correct you should be able to find a tech sheet under the consol to guide you through these test proceedures. We need an error code to find the real problem, almost sounds like a pressure switch problem. Catriver..post back.

GE WPGT9350C Top... | Answered on Aug 25, 2006

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