20 Most Recent Sony Cyber-shot DSC-HX1 Digital Camera Questions & Answers

This can be a characteristic of some wide-angle lenses - have you tried with different lenses, or if the lens is fixed, at a telephoto setting ?

Sony Cyber-shot... | Answered on Mar 12, 2017

check for possible corrosion on the battery contact, then power on key for sticky, use CRC spry to clean.

Sony Cyber-shot... | Answered on Feb 10, 2016

without opening the camera it is not possible to clean, detach the power, open carefully, unscrew the display, m/board, take out the lens unit, unscrew the lens back screws then take out one by one the lens part.be careful to dis assembling

Sony Cyber-shot... | Answered on Feb 09, 2016

I don't understand your question!! how can we use EVF for this model in which it is not fixed from the company, the tilting type LCD is very clear and user friendly in this model.
some old models comes with EVF there may be a small switch beside the EVF. and in some models comes the switching options in the setting menu. if your model is like that you try it in the S-menu.

Sony Cyber-shot... | Answered on Jan 30, 2016

Take no more pics until you've recovered your photos, take the card out of the camera. This is to reduce the chance of you overwriting some of your "lost" photos. There are many good freeware photo recovery software options that may help you recover your photos. This article reviews and outlines several of the better ones:

Sony Cyber-shot... | Answered on Sep 07, 2015

And you are sure, the battery does have enough power? because that could have caused the problem in the first place. But if it has enough power, you should check if anything could block the free movement of the lens barrel. Did you drop the camera, or bumped to anything, while the lens was out? When you don't see any damage on the outside, still it could be some damage on the inside, or a motor that won't work.
I should try to recharge the battery, and if after replacing the battery, the lens won't move, I should visit a service centre, or if a good photo shop is close by I would ask there with the camera in my hand, what they think of the problem.

Sony Cyber-shot... | Answered on Feb 11, 2014

Sorry to let you know this, I have been repairing cameras for around thirty plus yr's and most of the time when this happens it needs a new lens and would make not economical, Parts and Labor would put it over the vaule of the camera. Tony

Sony Cyber-shot... | Answered on Dec 06, 2013

Sorry to let you know this, I have been repairing cameras for around thirty plus yr's and most of the time when this happens it needs a new lens and would make not economical, Parts and Labor would put it over the vaule of the camera. Tony

Sony Cyber-shot... | Answered on Dec 06, 2013

I'm having the same problem. Have already reset several times, changed the battery, shaken it up, turned off and on and everything and anything friends have suggested. Even used the vacuum.

Sony Cyber-shot... | Answered on Dec 20, 2011


Sony DSC-HX1 uses a rechargeable battery pack. It is possible that you have a defective battery pack even if it is new. Also, make sure that you are using the right battery pack "Info Lithium NPH50" for your camera.

When the battery is drained, how long does it take you to fully charge it?

Sony Cyber-shot... | Answered on Aug 23, 2011

I am afraid there is bad main electronic board :-( Repair will be probably very expensive. Is not it still under warranty?

Sony Cyber-shot... | Answered on Jun 05, 2011

Fixing a Lens Error on a Digital Camera
This has to be THE most common failure mode for a digital camera. Some common error messages that might show up on the LCD's of cameras with this problem include "E18 lens error", or "lens error, restart camera". Some cameras might show nothing at all, but merely make a beeping noise as the lens goes out, then in, then the camera shuts off. Sometimes the lens won't even move.
Fix #1: Remove the batteries from the camera, wait a few minutes. Put a fresh set of batteries back in (preferably rechargeable NiMH 2500mah or better) and turn the camera on. If that didn't work, try pressing and holding the Function or OK button while turning the camera on.
Fix #2: Remove the batteries, then remove the memory card. Then install new batteries, and turn on the camera. If you get an Error E30, it means you don't have a memory card installed, so turn it off, slip in the memory card and turn it on one last time.
Fix #3: Insert the cameras Audio/Video (AV) cable, and turn the camera on. Inserting this cable ensures that the camera's LCD screen remains off during the start process. Thus extra battery power is available to the camera's lens motor during startup. This extra power can be useful in overcoming grit or sand particals that may be jamming the lens. If the AV cable doesn't fix the lens error by itself, consider keeping this cable installed while trying fixes 4, 5, and 7 as a means to provide extra help to these fixes. But note that I DON'T recommend keeping the cable installed during Fix 6 as you may damage the AV port while tapping the camera. Reinsert the cable only AFTER tapping the camera.
Fix #4: Place the camera flat on its back on a table, pointed at the ceiling. Press and hold the shutter button down, and at the same time press the power-on button. The idea is that the camera will try to autofocus while the lens is extending, hopefully seating the lens barrel guide pins in their slots.
Fix #5: Blow compressed air in the gaps around the lens barrels with the idea of blowing out any sand or grit that may be in there jamming the lens. Other variations include blowing with a hair dryer in "no heat" setting, or sucking the gaps with a vacuum (careful with this one).
Now we're entering into the realm of potentially damaging your camera in conducting the fix. There is definitely some risk here, so take care when conducting the following two fixes.
Fix #6: Repeatedly tap the padded/rubber usb cover on a hard surface with the intent of dislodging any particles that may be jamming the lens. Other variations include hitting a side of the camera against the palm of your hand. A lot of people have reported success with this method. HOWEVER, there is also some potential for damaging or dislodging internal components with this method, such as unseating ribbon cables, or cracking LCD screens.
Fix #7: Try forcing the lens. More people have reported success with this method than with any of the other methods. HOWEVER, there's obviously some potential for damaging your camera by using this method. Variations include gently pulling, rotating, and/or twisting the lens barrel while hitting the power button. Attempt to gently straighten or align the barrel if it's crooked or twisted. Another variation includes looking for uneven gaps around the lens barrel, and then pushing on the side of the lens barrel that has the largest gap (note pushing the lens barrel all the way in is NOT recommended as it may become stuck there). While doing any of the above, listen for a click that indicates that the lens barrel guide pins may have reseated in their guide slots. If you hear this click, immediately stop and try the camera.

Sony Cyber-shot... | Answered on Apr 02, 2011

my cam z sony DSC HX1..the problem z when i zoom in(max) the objct i m zoomin doesnt get focusd....when i shoot it the pic z totally blurrd....no matter how mch i try 2 focus with the manual focus option the outcum z da same....

Sony Cyber-shot... | Answered on Mar 29, 2011

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