20 Most Recent Casablanca Fan 3245T Ceiling Questions & Answers


There are two probable causes. One, the light housing has been pushed/bent up into the rotating assembly, which is possible if the fan were ever removed from the ceiling and sat on the glass.

If it has never been removed however, the most likely cause is that the Allen Set screw on the flywheel has loosened allowing the flywheel to slip down the motor shaft. It's a purely mechanical problem and if memory serves, to get to the flywheel, you remove the light pan and it's right there. Find the set screw, loosen it enough so that the flywheel is easy to move up and down and raise it up a bit and then cinch it down tight. It's a fairly common problem and for the life of me I cannot understand why Casablanca would not use loctite on that set screw. I mean you pay $500+ for a fan, it should outlast you, right?

Casablanca Fan... | Answered on Jan 22, 2017


Sounds like either the IT wall switch has malfunctioned, OR the IT board inside of the fan has shorted out. This is actually a fairly rare problem with the boards and you may get it covered under warranty. Try calling Casablanca. This fan is worth repairing rather than buying a new one.

Casablanca Fan... | Answered on Sep 17, 2015


First of all, this is NOT an outdoor fan. Unless you want to take the blades off you won't be able to stop it from spinning in the wind.

Casablanca Fan... | Answered on Jun 01, 2015


Call Casablanca @ 1-800-715-0393. It could be a bad light kit ( which can be replaced) or bad receiver.

Casablanca Fan... | Answered on Apr 10, 2015


I've never heard of the light and reverse buttons being reversed. Normally It's the fan and light thats swapped (but your aware of that already). I would try a working w-32 from one of the other fans. There's also a shop called Fan Man Lighting in Minnesota who has a guy named Jason who has been fixing fans for over 20 years, He helped me with my Casa problems. Their website is www.FanManLighting.com Hope this helps.

Casablanca Fan... | Answered on Aug 07, 2013


If you have the intelitouch system, It's probably the circuit board in the fan. Casablanca has great motors but touchy boards. I ordered mine from www.fanmanlighting.com and installed it myself, it wasn't too difficult. Hope this helps

Casablanca Fan... | Answered on Jan 28, 2013


click the reset and turn off the fuse box and then turn on

Casablanca Fan... | Answered on Sep 11, 2011


Is the difference that the new one is dimmable or you have installed a dimmer switch as well? If so thats the problem. CFL can't be dimmed and act weird on a transformer. Only option would be to open it and remove the dimmer pack inside the fan or swap to a normal wall switch.

Casablanca Fan... | Answered on Aug 10, 2011


is the switch made to turn on and change the speed, the switch is acting up should chang the switch, but if you change the speed with the chains the wiring is loose up in the fan just need to take it down and tighten up the connections,good luck.

Casablanca Fan... | Answered on Aug 08, 2011

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