I have had the same problem.I sent an e-mail to Remington and they sent me a whole new unit including the shaver and...
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you can fix it by reading your products catalogue.
Have a tip for Remington Titanium SmartSystem R-9500 Electric Shaver?
|Full Product Name||Remington Titanium SmartSystem R-9500 Electric Shaver|
|Input Voltage||100 - 240|
|Hair Trimmer||With Hair Trimmer|
|Water Resistant||Dry Only|
|Low Battery Indicator||Yes|
|Number of Heads||3 Heads|
|Cordless Operation||60 Min.|
|Charging Time||60 Min.|
|Quick charge||5 Min.|