Online User Manual and Guide for Sony TAM-100 Digital Answering Machine

Setting up the answering machine Connect the answering machine 1 Unplug the telephone line cord from your telephone and connect the telephone line cord (supplied) to the TEL jack of the answering machine and to the telephone. 2 Connect the telephone line cord to the LINE jack of the answering machine. 3 Connect the AC power adaptor to the DC IN 12V jack of the answering machine and to an AC outlet. “P” flashes in the display window. Notes •  Use only the supplied AC-T70 AC power adaptor.  Do not use any other AC power adaptor. •  Connect the AC power adaptor to a continuous power supply. •  Place the answering machine close to the AC outlet so that you can unplug the AC power adaptor easily. Tip If your telephone outlet is not modular, contact your telephone service company for assistance. Preparing the answering machine Setting the day and time Set the day and time so that you can stamp day and time for the incoming messages.  You’ll hear the recorded day and time when you play back messages. 1 Press (SET/REC). 2 Press (TIME). You hear a voice guide: “Please set the day.  To select, press the SKIP or REPEAT button.  To enter, press the SET button”. 3 Press (SKIP/QUICK) or (REPEAT/SLOW) repeatedly until the correct day of the week is announced. Press (SKIP/QUICK) to advance, or (REPEAT/SLOW) to go back. IMPORTANT SAFETY INSTRUCTIONS When using your telephone equipment, basic safety precautions should always be followed to reduce the risk of fire, electric shock and injury to persons, including the following: 1.    Do not use this product near water, for example, near a bath tub, wash bowl, kitchen sink, or laundry tub, in a wet basement, or near a swimming pool. 2.    Avoid using a telephone (other than a cordless type) during an electrical storm. There may be a remote risk of electric shock from lightning. 3.    Do not use the telephone to report a gas leak in the vicinity of the leak. 4.    Use only the power cord and batteries indicated in this manual. Do not dispose of batteries in a fire. They may explode. Check with local codes for possible special disposal instructions. SAVE THESE INSTRUCTIONS INDUSTRY CANADA NOTICE NOTICE: The Industry Canada label identifies certified equipment. This certification means that the equipment meets certain telecommunications network protective, operational and safety requirements as prescribed in the appropriate Terminal Equipment Technical Requirements document(s). The Department does not guarantee the equipment will operate to the user’s satisfaction. Before installing this equipment, users should ensure that it is permissible to be connected to the facilities of the local telecommunications company. The equipment must also be installed using an acceptable method of connection. The customer should be aware that compliance with the above conditions may not prevent degradation of service in some situations. Repairs to certified equipment should be coordinated by a representative designated by the supplier. Any repairs or alterations made by the user to this equipment, or equipment malfunctions may give the telecommunications company cause to request the user to disconnect the equipment. Users should ensure for their own protection that the electrical ground connections of the power utility, telephone lines and internal meatallic water pipe system, if present, are connected together. This precaution may be particularly important in rural areas. Caution: Users should not attempt to make such connections themselves, but should contact the appropriate electric inspection authority, or electrician, as appropriate. NOTICE: The Ringer Equivalence Number (REN) assigned to each terminal device provides an indication of the maximum number of terminal allowed to be connected to a telephone interface. The termination on an interface may consist of any combination of devices subject only to the requirement that the sum of the Ringer Equivalence Number of all the devices does not exceed 5. IMPORTANT INSTRUCTION TO USERS Your model (TAM-100) has been approved by the Industry Canada. The Ringer Equivalence Number (REN) of your model is indicated at the bottom of the unit. If you forgot to turn the answering function on Call your phone and let it ring 10 times until it answers.  Then the answering function automatically turns on. Note If you enter a wrong remote security code three times, the line will be disconnected. To use the toll-saver feature Set RINGER SELECT to TS.  See “Selecting the ring time”. Maintenance On handling • Do not attempt to disassemble the casing.  Refer servicing to qualified personnel only. • Do not put foreign objects into the unit.  Should any liquid or solid object fall into the unit, unplug the unit and have it checked by qualified personnel before operating the unit any further. • Do not put anything in the DC IN 9V (external power input) jack. • Do not drop the unit as a malfunction may result. On cleaning Clean the cabinets with a soft cloth slightly moistened with water or a mild detergent solution.  Do not use any type of abrasive pad, scouring powder or solvent such as alcohol or benzine as they may damage the finish of the cabinet. If you have any questions or problems concerning your unit, please consult your nearest Sony dealer. Troubleshooting Symptom You cannot hear anything from the speaker. No time stamp is heard. You cannot record the greeting properly. The answering machine does not record messages The answering machine does not accept your remote ID code (security code). You hear error beeps when you enter your remote ID code (security code). A long confirmation beep does not sound when you enter your remote ID code (security code). Display window The display window on the answering machine shows the following information. When the display window shows Number (0-99) P A F The high, middle and low bars flash successively. Specifications Power source DC 12 V from AC power adaptor Maximum recording    About 15 minutes, using incorporated IC time Greeting message Up to 4 minutes Incoming message Up to 4 minutes/message Memo Up to 4 minutes/message Dimensions Approx. 100 x 50 x 173 mm (w/h/d) (approx. 4 x 2 x 6 ⁷/₈ inches) Mass Approx. 290 g (approx. 10 oz) Supplied accessories AC power adaptor AC-T70 Telephone line cord Design and specifications are subject to change without notice. Sony Corporation ã 2001 Printed in China TAM-100 3-866-411-61(1) Operating Instructions Mode d’emploi (au verso) Telephone Answering Machine Set AUDIBLE When you wish to Prerecorded greeting INDICATOR to “On” play a greeting to ask the caller (normal mode) to leave a message and have the answering machine beep to alert you of recorded incoming messages. “OF” play a greeting to ask the caller (normal mode) to leave a message but you do not wish to sound a beep. “A” make an announcement to the (announcement caller without accepting only mode) incoming messages when, for example, you are away on a long vacation. When the memory is full The recording area of this answering machine’s memory is about 15 minutes (including the greeting, messages, and memo).  If the remaining recording area becomes less than one minute, “F” flashes on the display window, and the answering machine automatically switches to announcement only mode, which does not record messages, and the greeting will be switched to the prerecorded greeting. If you wish to record more messages, erase the existing messages.  You can also erase the messages from an outside phone, see “Operating from an outside phone”. Turning on the answering function Press (ANSWER ON/OFF) so that it lights up in red. Note When the memory is full, you hear five short error beeps and you cannot turn on the answering function.  Erase unnecessary messages. Tips •  The answering machine will automatically answer a call after 10 rings even if the answering function is off.  The answering function will remain on for all subsequent calls. •  You can also turn on or off the answering function from an outside phone, see “Operating from an outside phone”. Mailbox usage This answering machine offers you three voice mailboxes, providing a convenient way to share the mailbox feature with other members of your household or business. When a caller calls The caller can choose one of the two ways to leave a message: • Select a mailbox by pressing   (*)(1) (MAIL BOX 1), (*)(2) (MAIL BOX 2) or (*)(3) (MAIL BOX 3) while the caller hears the greeting.  The greeting stops and a beep will sound, then the caller can start recording a message. • Wait until the greeting finishes, then start recording a message.  When the caller does not select a mailbox, the messages goes into MAIL BOX 1. Notes •  If four minutes have passed while recording the incoming message, the line is automatically disconnected. •  If the message is shorter than two seconds, it will not be recorded. Tip Even if a power interruption occurs, the incoming messages are not erased. To turn off the answering function Press (ANSWER ON/OFF) so that the red light goes off. Setting the remote ID code (security code) If you want to operate the answering machine from an outside phone, you must first set the remote ID code (security code).  See “Operating from an outside phone” for details on remote operations. 1 Press (SET/REC). 2 Press (ANSWER ON/OFF). You hear a voice guide: “Please set the security code.  To select, press the SKIP or REPEAT button.  To enter, press the SET button”. 3 Set a two-digit number between 00 and 99 by pressing (SKIP/QUICK) or (REPEAT/SLOW). Press (SKIP/QUICK) to increase a number, or (REPEAT/SLOW) to decrease. Each time you press (SKIP/QUICK) or (REPEAT/SLOW), the answering machine announces a number. 4 Press (SET/REC). The remote ID code (security code) is set, and you hear a long confirmation beep. To change the remote ID code (security code) Enter a new remote ID code (security code).  The new code will replace the old one. Tip Even if a power interruption occurs, the remote ID code is not erased. Playing back messages When you come home If (ANSWER ON/OFF) flashes in red, or the display window shows the total number of new messages and the MAIL BOX indicator flashes, press the mailbox button ((MAIL BOX 1), (MAIL BOX 2) or (MAIL BOX 3)). If you press the mailbox button, the display window shows the total number of new messages that are recorded to the mailbox. The answering machine plays back from the first new messages. Additional tasks when playing back messages To Do this Adjust the speaker volume Press (VOLUME) (+) or (--). Stop playback Press the mailbox button again. Replay the messages Press the mailbox button again. Skip to the next message Press (SKIP/QUICK) while the current message is playing. Repeat the current message Press (REPEAT/SLOW) while the current message is playing. Go back to previous messages    Press (REPEAT/SLOW) within the first three seconds of the current message. Play back slowly Keep (REPEAT/SLOW) pressed during playback. Play back quickly Keep (SKIP/QUICK) pressed during playback. Note The old messages will not be played back unless all new messages are played back. To erase messages You can erase only the messages you have played back. • To erase one message, press   (ERASE) while the message is being played back. • To erase all the messages in a mailbox, press   (ERASE), and a mailbox button ((MAIL BOX 1),(MAIL BOX 2) or (MAIL BOX 3)).  A long confirmation beep sounds and all messages in the selected mailbox are erased. Notes Selecting the ring time You can select the number of rings before the answering machine starts to play back the greeting and records incoming messages. There are three options of ring time. The ring time is preset to Toll Saver. 1 Press (SET/REC). 2 Press (SKIP/QUICK). You hear a voice guide: “Please set the number of rings. To select, press the SKIP or REPEAT button. To enter, press the SET button”. 3 Press (SKIP/QUICK) or (REPEAT/SLOW). The current setting is announced. 4 Press (SKIP/QUICK) or (REPEAT/SLOW) repeatedly to select a ring duration. 5 Press (SET/REC). The ring time setting is announced. To check the ring time 1  Press (SET/REC). 2  Press (SKIP/QUICK). 3  Press (SKIP/QUICK). The ring time setting is announced. 4  Press (SET/REC). Set the number of ring to Mode “ ” (Toll Saver) If new messages have been recorded, the answering machine answers at the second ring and records incoming messages; if no new messages are recorded, it answers at the fifth ring. When you call from an outside phone and hear more than two rings, you know that there are no new messages.  If you hang up at this point before the answering machine answers, you can save the toll for the call (see “Operating from an outside phone”). “5” The answering machine always answers at the fifth ring and records incoming messages. “2” The answering machine always answers at the second ring and records incoming messages. Selecting the answering mode You can set the answering machine to record incoming messages (normal mode), or just make an announcement without recording messages (announcement only mode). You can record your own greeting, or use the factory prerecorded greetings. In the normal mode, you also have the option of having a beep to tell you if you have received any new incoming messages.The audible message alert is preset to on. 1 Press (SET/REC). 2 Press (REPEAT/SLOW). You hear a voice guide: “Please set the message alert and announce only function. To select, press the SKIP or REPEAT button. To enter, press the SET button”. 3 Press (SKIP/QUICK) or (REPEAT/SLOW). The current setting is announced. 4 Press (SKIP/QUICK) or (REPEAT/SLOW) repeatedly to select the answering mode. 5 Press (SET/REC). To check the answering mode 1  Press (SET/REC). 2  Press (REPEAT/SLOW). 3  Press (REPEAT/SLOW). The answering mode setting is announced. 4  Press (SET/REC). Screening incoming calls You can screen calls by leaving the answering function on while you are at home.  When a call is answered, you can hear the message being recorded through the answering machine but the caller cannot hear you.  Then, you can decide whether to answer the call or not. To answer the call Pick up the handset of the telephone. Recording is cancelled and you can speak to the caller. Notes •  If the volume is set to minimum, you cannot screen the calls. •  While the greeting is being played the caller cannot be heard however, you can answer the call by picking up the handset of the telephone. Tips •  You can disconnect the call by pressing   (MAIL BOX 1), (MAIL BOX 2) or (MAIL BOX 3). •  The high, middle and low bars on the display window flash successively while screening incoming call. Recording a memo You can record a “memo” (up to four minutes) as a personal reminder or as a message for other people.  You can play back the recorded memo like any incoming messages. 1 Press (MEMO). You hear a voice guide. 2 Select a mailbox by pressing (MAIL BOX 1), (MAIL BOX 2) or (MAIL BOX 3).  You will hear a voice guide, then a long confirmation beep. The display window shows the total number of new messages and memos that includes the memo in recording of the selected mailbox. 3 After the tone, start recording.  Speak about 12 inches (30 cm) away from the microphone. 4 Press (MEMO) to stop recording. The display window shows the total number of new messages and memos of the all mailboxes. Notes •  If you press   (MEMO) when the memory is full (“F” flashing on the display window), you hear five short error beeps and you cannot record a memo. •  If a call comes in while recording a memo, recording stops automatically, and the recorded memo is counted as a new message. •  If the remaining memory becomes full while recording, recording stops automatically and “F” flashes on the display window. Tips •  If four minutes have passed in step 3, recording stops automatically, and the recorded memo is counted as a new message. •  Even if a power interruption occurs, the memos are not erased. Operating from an outside phone You can call from a touch-tone phone and pick up new messages recorded on the answering machine.  First, you just set the remote ID code (security code) and turn on the answering function before going out.  See “Setting the remote ID code (security code)”. Picking up new messages 1  Call your phone from a touch-tone phone. 2  While you hear the greeting play, press (#), and your remote ID code (security code). You hear a long confirmation beep and the greeting stops.  Following the voice guide informing you of the number of messages recorded, the answering machine stands by for you to enter a control code. 3  To do other operations, enter the control code within 20 seconds (see the table below).  To quit, hang up the phone. Control codes for remote operations To Press Play back messages in MAIL BOX 1 (#) (1) Play back messages in MAIL BOX 2 (#) (2) Play back messages in MAIL BOX 3 (#) (3) Repeat the current message (#) (4) while the message is being played back Skip the current message (#) (6) while the message is being played back Erase the current message (#) (9) while the message is being played back Erase all the messages in MAIL BOX 1 (#) (9) (#) (1) Erase all the messages in MAIL BOX 2 (#) (9) (#) (2) Erase all the messages in MAIL BOX 3 (#) (9) (#) (3) Record a new greeting (*) (7).  When you hear a long beep, start (up to one minute) recording your greeting.  Press (*) (*) to stop recording. Turn on the answering function (*) (0) Turn off the answering function (#) (0) Stop the current operation (*) (*) 4 Press (SET/REC). You hear a voice guide: “Please set the hour.  To select, press the SKIP or REPEAT button.  To enter, press the SET button”. 5 Press (SKIP/QUICK) or (REPEAT/SLOW) repeatedly until the correct hour is announced. 6 Press (SET/REC). You hear a voice guide: “Please set the minute.  To select, press the SKIP or REPEAT button.  To enter, press the SET button”. 7 Press (SKIP/QUICK) or (REPEAT/SLOW) repeatedly until the correct minute is announced. 8 Press (SET/REC). You hear a long confirmation beep, followed by the day and time. Then the answering machine starts counting time. Notes •  Do not allow more than 20 seconds (or 60 seconds when setting the minute) to elapse between each step of the procedure. •  If a power interruption occurs, the day and time will be erased. •  If the current day and time are not set, you will not hear a time stamp when you play back recorded messages.  If you try to check the current time, you will hear five short error beeps. To check the current time Press (TIME). You hear the current day and time. Recording the greeting This answering machine has prerecorded greetings.  However, you can record your own greeting. The greeting must be between two seconds and four minutes long. You can record a greeting for each of the answering mode (“normal” and “announcement only” modes. See “Selecting the answering mode”). To record a greeting for the “announcement only” mode, select the mode first, then follow the instructions below (see “Selecting the answering mode”). Otherwise, the normal greeting will be recorded. 1 Press (SET/REC). 2 Press (GREETING). You hear a voice guide and a long confirmation beep. 3 After the tone, start recording.  Speak about 12 inches (30 cm) away from the microphone. 4 Press (SET/REC) to stop recording. The answering machine automatically replays the recorded greeting. Notes •  If recording did not succeed, you hear five short error beeps.  Start over the procedure. •  If a call comes in while recording a greeting, recording is cancelled.  Start over the procedure. •  If you hear five short error beeps while recording, the recording area may be full.  In this case, erase unnecessary messages. Tips •  If four minutes have passed in step 3, recording stops automatically. •  To record the greeting from a touch-tone phone, see “Operating from an outside phone”. •  Even if a power interruption occurs, your own greeting is not erased. •  If your own greeting is recorded, the greeting has priority over the prerecorded greeting. Prerecorded greeting Normal mode : “Hello, I’m unable to answer your call right now. Please leave your name, number and message after the tone”. Announcement only mode : “Hello, I’m unable to answer your call right now. Please call again, thank you”. To check the greeting Press (GREETING) to play back the greeting. To change the greeting Record a new greeting.  The new greeting replaces the old one. To erase the greeting Press (ERASE) while playing back the greeting. The answering machine will answer a call with the prerecorded greetings. To go back to the factory prerecorded greeting Press (ERASE) while playing back the greeting. This will bring back the original greeting, but your own greeting is erased. •  The display window shows the total number of “new” messages.  Therefore, it is reset to “0” when you play back all new messages, even they are not erased yet.  Be sure to erase unnecessary messages before the memory becomes full. •  When the number of new messages exceeds 99, “99” flashes on the display window. •  If a call comes in during playback, the playback stops. •  If a power interruption occurs or the AC power adaptor is disconnected while erasing a message, all recorded message may be erased. •  If you try to erase all messages in a mailbox with any new messages remaining.  You hear five short error beeps and you cannot erase the messages. Tip You can also listen to the messages or erase the messages from a touch-tone phone, see “Operating from an outside phone”. MIC (Microphone) (ERASE) “Hello, I’m unable to answer your call right now.  Please leave your name, number and message after the tone.” “Hello, I’m unable to answer your call right now.  Please call again, thank you.” Remedy •  Use the VOLUME control to increase the speaker volume. •  Make sure the day and time are set. •  The day and time may have been cleared due to a power interruption.  Set them again. •  Keep your message between two seconds and four minutes. •  Make sure you speak about 12 inches (30 cm) away from the microphone when recording. •  Check the answering mode. The phone cannot record messages in announcement only mode. •  Make sure that the memory is not full.  When the remaining recording area is less than one minute, the answering machine switches to announcement only mode automatically. •  The answering machine does not record a message that is shorter than two seconds. •  Even if the message is longer than four minutes, the answering machine only records up to four minutes. •  Make sure you call from a touch-tone phone. •  Make sure you entered your remote ID code (security code) within two seconds after you have entered (#). •  Make sure the remote ID code (security code) is correct. •  Enter your remote ID code (security code) while the greeting is being played back. •  Make sure you are calling from a touch-tone phone. Display window (VOLUME) (SKIP/QUICK) (ERASE) (REPEAT/SLOW) (ANSWER ON/OFF) It means Number of messages not yet played back.  The display window shows up to 99 messages.  After that, ”99“ flashes to tell you that there are 100 or more messages. Flashes when the day and time is cleared due to a power interruption, or when you connect the answering machine to the AC outlet for the first time. The announcement only mode is selected. The recording area is full.  Erase unnecessary messages. Flashes while screening incoming call. MIC (Microphone) Polarity of the plug Modular To telephone outlet To AC outlet 3 AC power adaptor (supplied AC-T70) To LINE To DC IN 12V Hook the cord. 1 Telephone line cord (supplied) To TEL 2 Telephone line cord