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Hansgrohe 31063001 Metris S Widespread Bath Faucet Chrome Questions & Answers
Hansgrohe axor faucet jammed
On this model the escutcheons will turn counter clockwise and the whole handle will lift off as one unit. In some cases water deposits can cause the handle to stick and you may need to use CLR to lossen the deposits. In some other cases installers will put the handle on first and then tighten the valve to the deck. This causes the handle to be too tight to the deck and can strip the handle fixation. Try loosening the the valve set below the handle and see if the handle is easier to remove once the valve is loosened. If you need further help feel free to contact me at Hansgrohe Technical Services at 1-800-334-0455. Press 2 for Tech and ask for David Scarborough.
9/17/2012 2:40:07 PM •
Hansgrohe...
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Answered
on Sep 17, 2012
Water from bathtub faucet is orange when first turns on. The plumber says it is not rust. The pipes are all copper. It becomes clear after about 30 seconds but by the next morning the water is cloudy
identify the source from hot or from cold or from both. cold only suggests you may have a rusty water service supply pipe. this pipe is outside underground. hot would indicate corrosion at your water tou may have a copper system but it;sheater. both hot and cold would possibly indicate galvanized nipples were used to stub out of the wall under your sink, and are experiencing ionic transfer...or electrolysis...if its your bathtub you are talking about and not your sink faucet,,,,the color is very common and is occurring because your tub spout and showerhead were piped with galvanized pipe. a lot of plumbing shops pre-fab their tub valves with galvanized pipe and supply the valve water with copper tubing....just grin and bear it if so. one more idea if it is your faucet and it occurs on both hot and cold use...check the screen in your faucet aerator...the little chrome (or brass) tip that screws on and off the end of the spout on the faucet. good luck and if you see corrosion on any supply connections...handle with care...the pipe or fitting could be very brittle or soft...and break apart...causing a flood....make sure to know where and how to turn your house water supply off before going beyond a visual inspection of your plumbing..orange water indicates corrosion of steel pipe 99% of the time and bkue water indicates corrosion of copper pipe 99% of the time.
8/31/2021 3:59:22 PM •
Hansgrohe...
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Answered
on Aug 31, 2021
I have a Hans Grohe
NPT and NPS are the same. Screw away! If your female thread is plastic and your male thread is metal, you must be careful not to overtighten as overtightening can crack the plastic on the female thread. Good luck, and don't forget your teflon tape. 4 to 5 wraps is good unless you have heavy duty gas piping teflon, then use less.
4/16/2017 5:03:39 PM •
Hansgrohe...
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Answered
on Apr 16, 2017
How to increase water pressure
remove the screen and clean it or leave it out,if that don't work youll need to add an inline pressure increase pump,
5/25/2014 3:38:05 AM •
Hansgrohe...
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Answered
on May 25, 2014
Leaking tap
This is most likely a cartridge that has worn out and needs to be replaced. Most of the kitchen faucets use cartridge number 92730000. This is available through your local dealer or online dealer. If you need further help feel free to contact me at Hansgrohe 1-800-334-0455. Press 2 for tech and ask for David Scarborough.
5/23/2014 10:26:26 PM •
Hansgrohe...
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Answered
on May 23, 2014
Fixing hansgrohe squeaky faucet
What is the model number of the faucet in question? How long has it been installed? How/where is it squeaking? If you need help identifying and resolving the squaking problem feel free to contact me at Hansgrohe Technical Services at 1-800-334-0455. Press 2 for Tech and ask for David Scarborough. I'd be happy to help.
11/18/2013 9:39:13 PM •
Hansgrohe...
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Answered
on Nov 18, 2013
Fix leaky shower jet
If the shower head itself is leaking there may be a service kit for it. If not we can help if we know what model it is. If you need help identifying the shower head feel free to contact Hansgrohe Tech. 1-800-334-0455. Press 2 for Technical and ask for David Scarborough. I'd be happy to help.
4/10/2013 1:23:21 PM •
Hansgrohe...
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Answered
on Apr 10, 2013
Dismantle the handle plug
Most Hansgrohe faucets or handles have a plug in them. This does not come apart but in most cases you simply push the plug into the handle and once you have removed the hendle you can retrieve the plug from inside the handle or on top of the faucet. If you need further help fell free to contact Hansgrohe Tech at 1-800-334-0455 press 2 for Technical.
4/8/2013 3:18:28 PM •
Hansgrohe...
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Answered
on Apr 08, 2013
36135001
Most likely your faucet only needs a hot side cartridge. The part number for this should be 94009000. It is available through your local dealer or online dealer. If you need further help feel free to contact Hansgrohe Technical at 1-800-334-0455. Press 2 for Tech and ask for David Scarborough. I'd be happy to help.
3/15/2013 3:34:23 PM •
Hansgrohe...
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Answered
on Mar 15, 2013
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