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Canon Pixma iX5000 InkJet Plotter Printer Questions & Answers
How to solve problem with
This error code is telling you that the purge unit did not complete a good power on cycle and the cam is not in the correct position. Typically this means the purge unit is stuck extended due to accumulation of a lot of dried up ink.
Open the cover and when the head comes to the center, pull the power cord. Once that power is off you can now move the carriage to the far left so it is out of the way. Now use a paper towel and gently blot all the excess ink off of the ink Pads and press them down. If the Wiper blade is extended, clean it and it should snap back in position. If it is still stuck, try spraying the area with Windex but don't get any on anything except the pads.
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The computer reports that an error ocurred, with
Hello
Error Code 6502 appears generally after chaging a cartridge.
Solution:
- Unplug the printer.
- Remove the faulty Cartridge
- Plug in the printer and press and hold power button
- Keep it held down. Press Resume twice, and this should reset the fault.
All Best: Pineworks
Printer head problem?
Are you using a factory new ink cartridge?
If you are using a refilled or third party cartridge that may well be your problem. Most manufacturers build logic into their products to prevent the use of “Other Equipment Manufactured” cartridges as well as re-filled cartridges.
They do this to prevent problems from contaminated inks causing problems with print quality or damaging the physical printhead.
If you are using factory new cartridges, then please call Canon Technical Support for assistance with the warranty on the Canon Cartridges
Don
5c00 error code
A 5c00 error relates to the sensor in the purge unit, which is where the carriage stops on the right hand side of the printer. You may find that the ink has built up in the purge unit and it will need to be washed out in warm water. The sensor in the purge unit will need to be removed before washing the unit.
Fixing this error is much easier than it looks. Unplug the printer completely. Move the ink cartridge cradle gently to the left. Over to the right at it's usual resting place you will see a small pad about 1cm square. This pad and the area around should be covered with ink. Get a microfibre cloth and press down on this pad - it's not fixed so should come away with the cloth, otherwise use tweezers gently. Squeeze the pad several times between your thumb and forefinger while inside the microfibre cloth to remove ink build up. Then when not much ink comes out on the cloth, clean the area in the printer around the pad so that looks free from ink too. Then position the pad back in place, move the cradle back into position, plug in and switch on - should work fine now. But it's worth checking for any paper caught near the ink pad as my error occured after a paper jam.
To reset canon i80 after fixing ink overflow, i was able to follow this reset. i90 i believe is the same.
Try the following procedure:
1)Turn off the printer. Press and hold the Resume/Cancel and Power buttons at the same time.
2)Release the Resume/Cancel button. (continue to hold down the power button)
3)While continuing to hold down the power button press the Resume/Cancel button 3 times then release both buttons.
4)The LED should now be green. Press the Resume/Cancel button 4 times. The led should be green.
Power it off and back on and you should be good to go!
Good luck :)
Printer does not recognise new (genuine)
hi
Before trying anything else, I'd recommend that you turn off the printer and unplug it from the electric outlet. Wait about 30 seconds and then plug it back in. This should reset the printer.
If that doesn't work, you may need to clean the area of your printer that connects with the yellow ink cartridge. Some detailed instructions can be found here:
http://www.castleink.com/_clean-print-he…Lastly, if nothing else is working, you could have a defective ink cartridge there. In which case I'd suggest returning the cartridge.
regards
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