20 Most Recent Saeco VIA Veneto Espresso & Coffee Maker Questions & Answers

It sounds like you are short on water due to a blockage somewhere...either in the flowmeter or the group head. You might also have a faulty pump, and you're not getting enough pressure during the shot. If you're not getting crema, then it's most likely pressure related...shots will also have a burnt smell and very bitter taste.

Saeco VIA Veneto... | Answered on Mar 14, 2017

use CLR to clean

Saeco VIA Veneto... | Answered on Feb 04, 2012

There is a pin on top of the cappuccinator the will twist to create suction. Turn it slowly when steaming until it starts to draw milk up to foam. Then leave it. If you don't have the pin, thats your problem.

Saeco VIA Veneto... | Answered on Jan 02, 2011

The knob is broken theres a stopper notch in it that prevents it from being unscrewed out. need a new knob

Saeco VIA Veneto... | Answered on Dec 18, 2009

that depends if the scale is back or not ... filtering the water to the unit will help with the scaling .... but otherwise you could have a problem with the pump hard to tell just from here but see if you can check both again.

Saeco VIA Veneto... | Answered on Dec 04, 2009

Check the shower screen remove the filter handle the press brew button if water flows then the grind/tamp is the problem if no water then remove shower and clean.

Saeco VIA Veneto... | Answered on Oct 07, 2009

Try using a paperclip or needle to clear out the holes on the end of the steam wand. That will usually work if when you turn on the wand it is hot to the touch and you can still get hot water from the coffee spout.

Saeco VIA Veneto... | Answered on Aug 01, 2009

Yes, unfortunately the Via Veneto is a difficult machine to prime, however, I have a simple way to prime the pump if you run into this problem. Simply remove the water tank, fill a clean turkey baster with water, open the steam valve fully then mate the baster tip with the water tank flow valve on the espresso machine. Wrap a towel or paper towel around the flow valve/baster tip then inject the water (agressively, but not forcefully). It's works for me every time.

Saeco VIA Veneto... | Answered on Apr 14, 2009


I think your machine is overheated, try to replace the thermostat on the boiler.

Saeco VIA Veneto... | Answered on Jul 12, 2008

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