20 Most Recent Sebo X5 Extra Bagged Upright Vacuum Questions & Answers

Just spend all afternoon working this one out. Take the upright section away from the bottom by pressing the release button at the bottom of the upright section. You will see two pipes. One pipe has a grill on the top. That is the problem. Mine was slightly loose which may have caused the whistling or it may not have been making a good seal with the upright section. Anyway, I took it off altogether and the noise has gone

Hi There, Sounds like you have a faulty control board in that one. You need to contact a sebo service centre unless you are comfortable repairing this sort of thing. If you need sebo parts in Australia check out VacuumSpot.com.au

OK - thanks for your clarification. It's really unusual for a Sebo to die completely - it's almost always a discontinuity in the flex that's the problem. The next thing for you to try is: replace the handle, then separate the bag compartment from the base and check that you have voltage at the socket at the bottom of the bag compartment. Or rather, for your own safety, I strongly recommend that you use your multimeter simply to check for electrical continuity between each pin of the mains plug and the various points you are testing, rather than do tests with the flex plugged in to the mains. If you're sure you have continuity on both the live and the neutral wire from the plug to the base of the bag compartment, then the problem is in the base. So next check for electrical continuity between the two contact pins on the base. If there's no continuity, you will have to get the cover off the base (turn it over and remove the four deeply-recessed screws, then turn it right-way-up and lift the cover off). It may be that the carbon brushes in the motor are worn out (they are easily replaced), otherwise (exceedingly unusual) there may be a fault in the circuit board - at which point you may need professional help!
Incidentally it occurs to me to mention that, with a discontinuity in the flex, it's often intermittent and will depend on the position of the flex - so be sure to move the flex around quite vigorously while testing, especially just where it enters the handle, before concluding that you have (or have not) got reliable continuity.
I hope this helps. If you have any questions, just post a reply here and I'll get back to you as soon as I can (it would help me to know what Country you are in, and the results of any further investigations you may have made). Good luck!

Take it back to the shop and complain about the noise. They might not have put it together correctly.

The units with two speeds have a speed controller on the motor. I reckon you will need dealer service. Try and claim on the warranty. There is some fault finding in this video. You are the only one with this issue. https://www.google.com/search?q=Sebo+Felix+pet+vacuum.+only+running+at+slow+speed

i'm not familiar with the specific machine but i can tell you that when a machine is assembled from parts (at the factory) that machine can be disassembled... re-assembled and parts replaced or repaired .. you just have to dig or take it to a repair shop and let them dig

Troubleshooting guide in the manual. Contact for Warranty Service. Page14. https://www.sebo.us/assets/pdfs/website_owners_manualsPDFs/DART_Manual.pdf ..

If the hose on your Sebo X1.1 vacuum cleaner will not disconnect from the wand, it is possible that the hose is stuck or the connection is damaged. Here are a few things you can try to try to disconnect the hose:

1. Gently twist and turn the hose while pulling it away from the wand. Be careful not to apply too much force, as you do not want to damage the hose or the wand.
2. Check the connection point on both the hose and the wand for any visible damage or debris that may be preventing the hose from disconnecting.
3. If the connection point is clear of debris but the hose is still stuck, you may be able to use a penetrating oil such as WD-40 to loosen the connection. Spray a small amount of oil on the connection point and allow it to sit for a few minutes before attempting to disconnect the hose again.
4. If none of these methods work, it is possible that the connection is damaged and will need to be repaired or replaced. In this case, it may be best to seek the assistance of a professional or to contact the manufacturer for further assistance.

Most vacuums will start the brush roller when handle is pulled back. Why your loosing power could be for many reasons. Are you losing power on brush roller or suction? Please reply.

On some models there is a pot on the pcb you can adjust to stop light coming on prematurely .. If your in the UK look at Manchester Vacs web site

This is normally only caused by two things. A blockage in the hose is the most likely. Take the hose off and stretch it tight, look down it to the light. A broom handle is a good tool for clearing it. The other reason, less likely is dust build up in front of the motor which makes it mimic a siren. https://www.vacuumland.org/cgi-bin/TD/TD-VIEWTHREAD.cgi?31589 https://www.google.com/search?q=Sebo+which+makes+a+loud+whistling ..

Remove the hose from the bag housing by pinching the retaining ring that attaches the hose to the machine. Turn the vacuum on with the hose removed. If the sound persists, the sound is coming from the hose itself. Hold the hose, letting it hang towards the ground. Look through the hose to see if anything is lodged. A scream or whistle can be caused by a paperclip, bobby pin, toothpick, or paper fragment stuck in the hose. You could also have a small tear or hole in the hose material, so carefully inspect the hose for cracks or holes.

Take it to your dealer. Sebo has a 7 year warranty, your dealer can repair it.

Is it the canister. You also need to slide suction control in the handle of hose, to turn it on.

Something may be stuck in fan

Yes it can. More likely clogged. Turns off to protect motor.

Stripped belt ! Take it to your local Sebo dealer for replacement. Do not open it up yourself !!!! Sebo X4s have a lifetime warranty on the belt but if you open it up, you void the warranty.

Take it to your local Sebo dealer for repair. Sounds like the servo has gone bad.

Mike: https://www.manualslib.com/manual/963978/Sebo-Felix-Premium.html?page=15#manual There is a wire cable ASSEMBLY that runs down the handle to the lower housing. I suspect that the (single 70mm) black wire that you see has been cut off that cable run. 70 mm sounds like the cable was pinched and severed at the first handle break attached by a 4x10K M screw. Is that a good guess?

full bag or clog